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Troubleshooting guide
Problem
The appliance does not work
The knife unit / motor unit is blocked.
The motor unit gives an unpleasant
smell during the first few times of use.
The appliance makes a lot of noise,
smells, feels hot to touch, smokes, etc.
The blender shows leakage
The lid and/or stopper of the blender
show leakage
The mill shows a high vibration,
produces a lot of noise or the knife
unit is out of alignment.
The mill leaks powder
The chopper shows a high vibration,
produces a lot of noise or the knife
unit is out of alignment.
The chopper leaks
Despite the filter accessory juices
show pulp of fruits or soybean.
* If problems persist or if other problems occur, please contact Philips Customer Service Hotline, Philips Offices or
Philips Service Centre for assistance.
Solution
The appliance is provided with a safety system. If accessories are not properly
connected with the motor unit, the appliance does not work. Check whether
the accessories have been connected in the right way (see the various
sections).Turn off the appliance first!
If the appliance still does not work, the thermal cut-off has switched off the
appliance. In this case you should pull the mains plug out the socket, set the
selector knob to position 0 and let the appliance cool down for 60 minutes.
Turn off the appliance and process a smaller quantity.
This is normal for the first few applications. If the smelling continues, check the
quantity you are processing, the application time or used speed.
Turn off the appliance and unplug it. Contact Philips Customer Service Hotline,
Philips Offices or Philips Service Centre for assistance.
Turn off the appliance. Release the knife unit by turning it anti-clockwise. Check
whether the rubber ring is properly assembled on the knife unit (rest on flat
position).
Make sure the lid is attached properly.The stopper fits with a 'click'.
Check whether the knife is properly attached to the beaker.
Check whether the rubber ring is assembled in a correct way.
Make sure the rubber ring is assembled properly.The ring should rest around all
interface, in a flat position. Note: a small leakage is normal.
Make sure the chopper has been properly attached to the motor unit.The
bayonets of the bowl should fit in the slots of the motor housing and 'click'.
Make sure the lid fits properly on the bowl. Note: a small leakage of liquid is
normal.
Make sure that the filter accessory has been attached properly into the blender
jar.
ENGLISH
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