Troubleshooting Guide - Philips HR1840 Manual

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Troubleshooting guide

Problem
The appliance does not work
The knife unit / motor unit is blocked.
The motor unit gives an unpleasant
smell during the first few times of use.
The appliance makes a lot of noise,
smells, feels hot to touch, smokes, etc.
The blender shows leakage
The lid and/or stopper of the blender
show leakage
The sieve of the juice extractor
makes contact with the feeding tube
or shows a high vibration during
processing.
* If problems persist or if other problems occur, please contact Philips Customer Service Hotline, Philips Offices or
Philips Service Centre for assistance.
Solution
The appliance is provided with a safety system. If accessories are not properly
connected with the motor unit, the appliance does not work. Check whether
the accessories have been connected in the right way (see the various
sections).Turn off the appliance first!
Turn off the appliance and process a smaller quantity.
This is normal for the first few applications. If the smelling continues, check the
quantity you are processing, the application time or used speed.
Turn off the appliance and unplug it. Contact Philips Customer Service Hotline,
Philips Offices or Philips Service Centre for assistance.
Turn off the appliance. Release the knife unit by turning it anti-clockwise. Check
whether the rubber ring is properly assembled on the knife unit (rest on flat
position).
Make sure the lid is attached properly.The stopper fits with a 'click'.
Turn off the appliance. Check if the sieve is properly connected.The ribs on
the bottom of the sieve should fit properly on the motor coupling opening.
Check if the sieve is damaged. Cracks, crazes, a loose grating disc or any other
irregularity may cause malfunction. If you detect any cracks or damage in the
sieve, do not use the appliance anymore and contact the nearest Philips
service centre.
ENGLISH
15

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