Avaya Mentor Videos; Support; Searching A Documentation Collection - Avaya Virtual Services Platform 9000 Series Installation Manual

Introduction

Avaya Mentor videos

Avaya Mentor is an Avaya-run channel on YouTube that includes technical content on how to
install, configure, and troubleshoot Avaya products.
Go to http://www.youtube.com/AvayaMentor
• Enter a key word or key words in the Search Channel to search for a specific product
or topic.
• Scroll down Playlists, and click the name of a topic to see the available list of videos
posted on the site.

Support

Visit the Avaya Support website at
documentation, product notices, and knowledge articles. You can also search for release
notes, downloads, and resolutions to issues. Use the online service request system to create
a service request. Chat with live agents to get answers to questions, or request an agent to
connect you to a support team if an issue requires additional expertise.

Searching a documentation collection

On the Avaya Support website, you can download the documentation library for a specific
product and software release to perform searches across an entire document collection. For
example, you can perform a single, simultaneous search across the collection to quickly find
all occurrences of a particular feature. Use this procedure to perform an index search of your
documentation collection.
Before you begin
• Download the documentation collection zip file to your local computer.
• You must have Adobe Acrobat or Adobe Reader installed on your computer.
Procedure
1. Extract the document collection zip file into a folder.
2. Navigate to the folder that contains the extracted files and open the file named
3. In the Search dialog box, select the option In the index named
4. Enter a search word or phrase.
20 Installation — Chassis
<product_name_release>.pdx.
<product_name_release>.pdx.
Comments? infodev@avaya.com
and perform one of the following actions:
http://support.avaya.com for the most up-to-date
November 2013