Table of Contents
Advertisement
• Port TCP 443: required to be open to allow Hypertext Transfer Protocol over TLS/SSL (HTTPS) communication with
OneVue and Wi-Fi, Power over Ethernet (PoE)/Ethernet enabled devices.
• Port UDP 123: used by Wi-Fi, Power over Ethernet (PoE)/Ethernet devices to access an external NTP Server. Port is
required to be open for use with external Network Time Protocol (NTP) Servers. Use of internal NTP Servers is also
supported.
Network firewall requirements
The OneVue platform runs on the Amazon Web Services (AWS) cloud infrastructure. Organizations with network
firewalls in place must proactively allow outbound network communication and file downloads through specific OneVue
Domains and URLs. The files downloaded include the Sync device clock list, Notify device schedules, and device setting
updates.
OneVue is a high-availability (HA) platform that may change IP addresses at anytime, therefore OneVue does not
support the use of firewall IP address filtering.
If firewall supports wildcards
Domain filters
*.primexonevue.com
us-east-1-production.s3.amazonaws.com
If firewall does not support wildcards
Domain filters
console.primexonevue.com
deviceapi-alt.primexonevue.com
deviceapi.primexonevue.com
onevueapi.primexonevue.com
us-east-1-production.s3.amazonaws.com
Email and voice communication
OneVue generates email alert and report notifications and voice alert notifications. To ensure email notifications are
received by system users, please ensure support@primexonevue.com is added to your email program's safe sender
list. OneVue voice alert notifications are sent from phone number (608) 709-7043.
URL filters
https://*.primexonevue.com
https://us-east-1-production.s3.amazonaws.com
URL filters
https://console.primexonevue.com
https://deviceapi-alt.primexonevue.com
https://deviceapi.primexonevue.com
https://onevueapi.primexonevue.com
https://us-east-1-production.s3.amazonaws.com
Page 19
Advertisement
Table of Contents
