Troubleshooting - Philips HQ6831/16 User Manual

If there is no Customer Care Centre in your
country, turn to your local Philips dealer or
contact the Service Department of Philips
Domestic Appliances and Personal Care BV.

Troubleshooting

1 Reduced shaving performance
Cause 1: the shaving heads are dirty.
B
The shaver has not been cleaned well enough or
B
has not been cleaned for a long time.
◗ Clean the shaver thoroughly before you
continue shaving. See chapter 'Cleaning and
maintenance'.
Cause 2: long hairs are obstructing the shaving
B
heads.
◗ Clean the cutters and guards with the brush
supplied. See chapter 'Cleaning and
maintenance', section 'Every two months:
shaving heads'.
Cause 3: the shaving heads are damaged or worn.
B
◗ Replace the shaving heads. See chapter
'Replacement'.
2 The shaver does not work when the on/off
slide is pushed to position I.
Cause 1: the battery is empty.
B
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