Ordering Accessories; Guarantee And Support; Troubleshooting - Philips Multigroom Series User Manual

1 Rinse the cutting element of the trimming head
with hot water.
2 Switch on the appliance and rinse the cutting
element once more to remove any remaining
hairs. Then switch off the appliance again.
3 Rinse the combs with lukewarm water.
4 Hold the mini foil shaver on each side and pull
the top part off the bottom part.
5 Blow and/or shake out any hair that has
accumulated inside the detail foil shaver.
6 Clean the top part of the detail foil shaver under
a warm tap (Fig. 21).
Note: You can also use the cleaning brush to
clean the precision trimming head, the trimming
combs and the precision shaving head.
7 Carefully shake off excess water and let all
parts air dry (Fig. 22).

Ordering accessories

To buy accessories or spare parts, visit
www.shop.philips.com/service or go to your
Philips dealer. You can also contact the Philips
Consumer Care Center in your country (see the
international warranty leaflet for contact details).
Disposal
- Your product is designed and manufactured
with high quality materials and components,
which can be recycled and reused. For
recycling information, please contact your local
waste management facilities or visit
www.recycle.philips.com.
- This product contains a non-rechargeable
disposable battery which must be disposed of
properly.
- Contact your local town or city officials for
battery disposal information. You can also call
888-224-9764 or visit www.call2recycle.ca for
battery drop-off locations.
For assistance, visit our website
www.philips.com/support or call 1-800-243-7884
toll free.
Removing the disposable batteries
To remove the disposable batteries, see chapter
'Preparing for use'.

Guarantee and support

If you need information or support, please
www.philips.com/support or call toll free:
1-866-800-9311. To locate the nearest Philips
warranty depot, visit our website
www.philips.com.
Guarantee restrictions
- Philips Consumer Lifestyle guarantees its
products for a period of two years after the date
of purchase. If any defect due to faulty
materials and workmanship occurs within this
two-year guarantee period, Philips Consumer
Lifestyle will repair or replace the product at its
expense.
- Philips Consumer Lifestyle will only pay for
repair or replacement if convincing proof is
provided, for instance by means of a receipt,
that the day on which service is claimed is
within the guarantee period. Parts that are
subject to wear (such as cutting units and
shaving heads) are not covered by the terms of
the international guarantee.
- The guarantee is not valid if a defect is due to
damage caused by incorrect use, poor
maintenance (e.g. parts blocked by scale) or if
alterations or repairs have been carried out by
persons not authorised by Philips Consumer
Lifestyle.
- For the appliance to be used correctly, the user
should strictly adhere to all instructions
included in the user manual and should abstain
from any actions or uses that are described as
undesired or which are warned against in the
user manual.
- These guarantee restrictions do not affect your
statutory rights.

Troubleshooting

This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Troubleshooting
Problem
The
appliance
does not
shave long
hairs.
The
appliance
does not
work as
well as it
should.
The
appliance
pulls at the
hairs.
Possible
cause
The hairs are
too long.
Hairs may be
stuck in the
precision
trimming head
or precision
shaving head.
You move the
appliance too
fast.
The
disposable
battery is
empty.
Solution
Pre-trim long hairs
with the precision
trimming head and
move the
appliance against
the direction of hair
growth. Make sure
that the appliance
is fully in contact
with the skin.
Clean the precision
trimming head or
the precision
shaving head.
Do not move the
appliance too fast.
Insert a new
battery.