Cleaning; Inspection And Maintenance; Troubleshooting Table - Wallbe Driving eMobility Eco 2.0 Instruction Manual

Instruction Manual

5 CLEANING

!
CAUTION: Finish charging before cleaning and
maintenance. In addition, disconnect the charging ca-
ble from a possibly connected vehicle. Depending on
the variant, stow the charging cable in your vehicle or
plug the charging plug into the parking position.
You can clean the charging station as follows:
Wipe the outside of the charging station with a dry
cloth.
!
WARNING: The charging station must not be clea-
ned with a water or steam jet cleaner. A short circuit
may be caused.
!
WARNING: Do not use harsh cleaning agents. This
can cause damage to health and the charging station.

6 INSPECTION AND MAINTENANCE

The legislator requires that the charging station and
the associated sub-distribution system be checked
once a year for their function and safety.
The inspection and maintenance of the charging sta-
tion may only be carried out by the manufacturer or by
specialist partners certified by wallbe®.
As a result of the inspection you will receive a protocol,
which you should keep in a safe place.
Please also note chapter 9, Warranty.
Driving eMobility

7 TROUBLESHOOTING TABLE

Please note that as a user you may only carry out the
troubleshooting measures listed in the following table
yourself. All other troubleshooting measures may only
be carried out by qualified personnel.
Problem Possible cause
The charging pro- The vehicle is not
cess is not started. recognized.
The status LED is
still green.
Charging cable is
detective
Authorization was
not performed by
the user.
The status LED shi- General error
nes red. No charging
cable is connected
to the charging
station.
The status LED DC error or
suddenly turns red general error
during charging.
Status LED does not The charging station
light up. is not supplied with
power.
The status LED is
defective.
Solution
First check for pro-
per seating of the
plugs on the vehicle
and, if necessary, on
the charging station.
If the problem per-
sists, check whether
the vehicle displays
an error message.
If this is the case,
bring your vehicle
to the workshop.
If the workshop
determines that
the vehicle is not
responsible for the
error message,
contact our support
(see chapter 8).
Use a different
charging cable.
If the charging cable
is firmly attached to
the charging station,
contact our support
(see chapter 8).
Perform the autho-
rization (see chapter
4.3).
Contact our support
immediately (see
chapter 8).
Remove the char-
ging cable. If the sta-
tus LED is still red,
contact our support
(see chapter 8).
Contact the installer
of your charging
station.
Contact our support
(see chapter 8).
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