Seiko SII RP-D10 Series User Manual
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Seiko SII RP-D10 Series User Manual

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USER'S GUIDE
Thermal Printer
RP-D10 SERIES
Read this USER'S GUIDE carefully before using the printer.
Keep this USER'S GUIDE in a place where it can be accessed
quickly.

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Summary of Contents for Seiko SII RP-D10 Series

  • Page 1 USER'S GUIDE Thermal Printer RP-D10 SERIES Read this USER'S GUIDE carefully before using the printer. Keep this USER'S GUIDE in a place where it can be accessed quickly.
  • Page 2 This product is developed as a product for industrial equipment use. is a trademark of Seiko Instruments Inc. Bluetooth® is a registered trademark of Bluetooth SIG, Inc. All other trademarks are the properties of their respective companies.
  • Page 3 Product: AC adapter PW-E2427-W1 Directive: Title 2014/30/EU EC Electromagnetic Compatibility Directive 2014/35/EU EC Low Voltage Directive 2011/65/EU (Commission Delegated Directive (EU) 2015/863) Restriction of the use of certain hazardous substances (RoHS) Directive Standards EN 55032 EN 61000-3-2 EN 61000-3-3 EN 55024 EN 60950-1 EN 50581...
  • Page 4 Federal Communications Commission (FCC) compliance statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 5: Table Of Contents

    1. INTRODUCTION This manual describes how to handle RP-D10 thermal printer (hereinafter referred to as the printer), AC adapter, AC cable, and other accessories. Read through the "2. SAFETY PRECAUTIONS" and "3. OPERATING PRECAUTIONS" carefully before using the products, and handle them safely and properly. Keep this manual in a place where it can be accessed quickly.

  • Page 6: Safety Precautions

    2. SAFETY PRECAUTIONS In this SAFETY PRECAUTIONS, the following symbols are used to ensure safe and proper use of products and prevent from damaging devices. WARNING Failure to follow the instructions marked with this symbol could result in severe personal injury or death. CAUTION Failure to follow the instructions marked with this symbol could result in minor personal injury or property damage.
  • Page 7 OPERATING PRECAUTIONS WARNING Never attempt the followings. Failure to follow the instructions leads to fire, electric shock, or accident. Do not insert any foreign objects such as a piece of metal or any liquid into the products. Do not touch the metal parts of the terminal, AC plug, and DC plug. To avoid short circuits, prevent terminals of the products, AC plug, and DC plug from touching any conductor such as metal.
  • Page 8 Procedures to take when in trouble Follow the instructions in the following cases. Failure to follow the instructions may lead to fire, electric shock, or accident. Turn off the printer and unplug the AC plug from an outlet in any of the following cases with the products: Abnormal status continues.

  • Page 9: Operating Precautions

    3. OPERATING PRECAUTIONS Be careful of the following precautions and use the products properly in order to deliver and maintain the full performance of the products.  Using the Products Be careful not to drop or bump the products on a hard surface. ◆...

  • Page 10: Precautions On Discarding

    DO NOT drop or insert any foreign objects such as clips, pins, and screws into the internal parts or ◆ slot of the products. DO NOT drop any liquid or spray a solvent to the products. ◆ NEVER use sharp object such as pen tip to push the switch on the operation panel. ◆...
  • Page 11  Notations The following 2 types of notations are used throughout this manual to denote operating precautions and items to remember besides the symbols shown in "2. SAFETY PRECAUTIONS": NOTE Operating Precautions ◆ This box contains items that may lead to a malfunction or to a deterioration of performance when not followed.

  • Page 12: Preparation

    4. PREPARATION Make sure that the printer and its accessories are contained. Quick Start Guide...
  • Page 13 Models including the AC adapter, AC cable, and interface cable are also available. Keep the package and packing materials for future transportation or long-term storage. The available accessories are shown below. See "17 SPECIFICATIONS" and "18 ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified products listed on these references.

  • Page 14: Identifying The Model Type

    5. IDENTIFYING THE MODEL TYPE The printer model is identified as follows: RP-D10-K27J1-U1C3 Case color W: White K: Black Model code 27J1: Standard model 27J2: Bluetooth model Interface S: Serial U: USB E: Ethernet 1: USB + Serial* B: Bluetooth Optional cable included Contact us for details.

  • Page 15: Each Part Of Printer

    6. EACH PART OF PRINTER USB model Serial model USB + Serial model Ethernet model Bluetooth model...
  • Page 16 1 POWER Switch 9 Paper sensor The POWER Switch turns on or off the printer. The sensor detects thermal paper presence. The LED lights when turning on the printer. To turn off the printer, hold down the switch for longer 10 Platen than 3 seconds.

  • Page 17: Led Display

     LED Display Printer Status LED (Color) (Lighting Pattern) Power off Power on (print-ready) Green Printing Green Waiting for test print Green Blink-2 Output buffer full Green Blink-1 Out-of-paper error Orange Blink-2 Cover open error Orange Blink-1 Hardware error Head temperature error Blink-1 Voltage error Blink-2...

  • Page 18: Power Connection

    7. POWER CONNECTION The printer can be powered with an AC adapter. Be sure to see "17. SPECIFICATIONS" for the AC adapter. The AC adapter and the AC cable are optional accessories. See "17 SPECIFICATIONS" and "18 ACCESSORIES AND CONSUMABLE PARTS", and be sure to purchase our specified products listed on these references.

  • Page 19: Thermal Paper Setting

    8. THERMAL PAPER SETTING The printer uses the thermal paper roll (hereinafter referred to as the thermal paper). The function settings of the printer differ depending on the used thermal paper. See "11. FUNCTION SETTINGS" for details.  Thermal Paper Setting (1) Operate the release lever to the direction of the arrow shown in the figure below to open the paper cover.
  • Page 20 (2) Take the glued end from the thermal paper. (3) Set the thermal paper from directly above to the paper holder. At the time, set the thermal paper direction as shown in the figure below. Top eject  Printing side Front eject ...
  • Page 21 (4) Pull the thermal paper straight. Make sure that the thermal paper does not slant. Top eject  Correct Incorrect Front eject  Correct Incorrect...
  • Page 22 (5) Push firmly the part indicated by the arrow in the figure below to close the paper cover to avoid one side lock defect. Top eject  Front eject  NOTE Pull the thermal paper straight. ◆ Push the paper cover firmly to close and avoid one side lock defect. ◆...
  • Page 23  Thermal Paper Shape Correct Incorrect Incorrect NOTE DO NOT use deformed thermal paper. Doing so cause the printer damaged. ◆ Correct Incorrect NOTE In case of using loosened thermal paper roll, rewind the roll before using it. ◆...

  • Page 24: Prevention And Treatment Of Paper Jam

    9. PREVENTION AND TREATMENT OF PAPER JAM Do not touch the thermal paper while the paper is being ejected or before it is cut. Covering the paper outlet or pulling out the thermal paper during paper ejection may cause a paper jam, cut failure, or line feed failure.
  • Page 25  Cutter Error Treatment When the motor is locked during paper cutting due to a cutter error and the paper cover does not open, recover the printer according to the following procedure. (1) Turn off the printer. NOTE Be sure to turn off the printer before handling a cutter error. ◆...

  • Page 26: Test Print

    10. TEST PRINT The printer can perform a test print. In the test print, the firmware version, setting values of function settings, etc. are printed. (1) Install thermal paper in the printer as instructed in "8. THERMAL PAPER SETTING". Ensure that no error occurs, and then turn off the printer. (2) Press the POWER Switch while holding down the FEED Switch.

  • Page 27: Function Settings

    11. FUNCTION SETTINGS Various functions, such as the communication method after the power on and the type of thermal paper, can be preset to this printer. Set these functions before using the printer. The function settings of the printer are stored in the FLASH memory. They are effective until rewriting them again.

  • Page 28: Connecting To The Host Device

    12. CONNECTING TO THE HOST DEVICE There are 5 models in the printer: serial, USB, USB + Serial, Ethernet and Bluetooth model. The Function Settings of the printer differs depending on the communication method to be used. See "RP-D10 SERIES THERMAL PRINTER TECHNICAL REFERENCE" for details. An interface cable is required separately for the serial communication, USB communication or Ethernet communication.
  • Page 29 Serial Interface Cable Ethernet Interface Cable NOTE When connecting an interface cable to the interface connector, push it until it clicks. ◆ NEVER connect plugs of other cables including drawer kick cable or phone line to the ◆ interface connector. When connecting an outdoor aerial-wired LAN cable, be sure to use it through ◆...

  • Page 30: Bluetooth Communication

     Bluetooth Communication (1) Turn on the printer and pair with the host device. In the factory shipment state, the printer enters pairing mode for about 60 seconds with Bluetooth LED blinking, by pushing the pairing switch on the back side of the printer for 7 seconds or more. During this period, pair with the host device.

  • Page 31: Connecting To The Drawer

     Connecting to the Drawer (1) Turn off the printer. (2) Connect the plug of drawer kick cable to the drawer kick connector on the back side of the printer. (3) Turn on the printer. NOTE When connecting or disconnecting the drawer kick cable, hold the plug and never pull ◆...

  • Page 32: Settings When Using 58Mm Paper Width

    13. SETTINGS WHEN USING 58mm PAPER WIDTH (1) Turn off the printer. (2) Operate the release lever to open the paper cover. (3) Put the attached partition plate R or partition plate L into the paper holder with slanting position as shown in the figure below.
  • Page 33 (5) Put the hook which is located on the upper side of the partition plate R or partition plate L on the hole of paper holder as shown in the figure below. Hook Hook (6) Push the partition plate R or partition plate L to the direction of the arrow shown in the figure below with placing them along the side surface of the paper holder, and then put the projection which is located at the bottom of the partition plate in the hole of the paper holder.
  • Page 34 (7) Turn the printer over, and make sure that the projection of the partition plate R or partition plate L is fit properly into the hole of the paper holder (the arrow shown in the figure below). See "RP-D10 SERIES THERMAL PRINTER TECHNICAL REFERENCE" to set the MS4-4 (Paper Width Selection) to 58 mm.

  • Page 35: Installation Of Accessories

    14. INSTALLATION OF ACCESSORIES  Wall Mounting Kit (WLK-B01-1) (1) Preparation Make sure that the product and its accessories are contained. Printer attachment screw (4 pieces) (Tapping screw 3×6) Wall hanging bracket Wall hanging bracket attachment screw Printer bracket (6 pieces) (Wood screw 3.8×18)
  • Page 36 (2) Installation of Printer Bracket Firmly attach printer bracket with 4 printer attachment screws as shown in the figure below. The tightening torque should be 39.2 cN•m (4 kgf•cm). NOTE Turn off the printer before the operation. ◆ Remove the AC cable of the AC adapter and the interface cable. ◆...
  • Page 37 (4) Installation of the Printer Slide the printer into the wall hanging bracket from the top to the bottom to insert the printer bracket into the wall hanging bracket, as shown in the figure below. NOTE Check the place and the material/structure of the wall, and then install the printer ◆...
  • Page 38  Back Plate (BCP-A01-K (Black), BCP-A01-W (White)) (1) Preparation Make sure that the back plate and its accessories are contained. Back plate attachment screw (2 pieces) Back plate (Tapping screw 3×6) (2) Installation of the cables Before installing the back plate, connect the DC plug of the AC adapter and the interface cable to the printer.
  • Page 39 (3) Installation of the back plate Put the projections which are located at the back of the back plate into the hole of the back side of the printer, and then firmly attach the back plate with 2 printer attachment screws as shown in the figure below.

  • Page 40: Printer Maintenance

    15. PRINTER MAINTENANCE The thermal head of the printer does not require user maintenance. When paper powder accumulates, cleaning the thermal head can maintain the printing quality for an extended period of time.  Cleaning Thermal Head/Platen/Rubber Feet (1) Turn off the printer. (2) Unplug the AC plug of the AC adapter from an outlet.

  • Page 41: Troubleshooting

    16. TROUBLESHOOTING Check the following points before requesting for repair:  The power does not turn on • Is specified AC adapter being used? • Are the AC cable and the AC adapter connected correctly? • Are the AC adapter and the printer connected correctly? ...

  • Page 42: Specifications

    17. SPECIFICATIONS  Printer Specifications Item Specifications Model RP-D10 Printing method Thermal printing Number of characters per line Paper width 80 mm: 24 dots × 12 dots 48 digits (42 digits 16 dots × 8 dots 72 digits (64 digits Paper width 58 mm: 24 dots ×...

  • Page 43: Interface Specifications

     AC Adapter Specifications (Specified accessories) Item Specifications Model PW-E2427-W1 Input voltage AC100 to 240 V, 50/60 Hz Rated output DC24.0 V, 2.71 A Dimensions (W × D × H) 53 mm × 114 mm × 37 mm* Mass Approx. 330 g *: Excluding the cable (Specified accessories) Item...
  • Page 44  Sale Destinations Sale destinations of the printer and specified accessories are listed below. RP-D10 Country/Region AC Adapter AC Cable (Bluetooth (Other models) model) CB-JP07-20A Japan   CB-JP08-20A EC (except UK),   CB-CE04-20A EFTA PW-E2427-W1 CB-CE05-20A Turkey  CB-UK03-20A ...

  • Page 45: Accessories And Consumable Parts

    18. ACCESSORIES AND CONSUMABLE PARTS  Specified Accessories Name Model AC adapter PW-E2427-W1 PW-E2427-W2 AC cable* CB-JP07-20A, CB-JP08-20A CB-US05-20A, CB-US06-20A CB-CE04-20A, CB-CE05-20A CB-UK03-20A, CB-UK04-20A Wall mounting kit WLK-B01-1 Back plate (Black) BCP-A01-K Back plate (White) BCP-A01-W USB cable IFC-U02-2 Serial cable IFC-S02-2 Powered USB cable IFC-V01-1...
  • Page 46 Seiko Instruments Inc. 1-8, Nakase, Mihama-ku, Chiba-shi, Chiba 261-8507, Japan Print System Division Telephone:+81-43-211-1106 Facsimile:+81-43-211-8037 Seiko Instruments USA Inc. Thermal Printer Div. 21221 S. Western Avenue, Suite 250, Torrance, CA 90501, USA Telephone:+1-310-517-7778 Facsimile:+1-310-517-7779 Seiko Instruments GmbH Siemensstrasse 9, D-63263 Neu-lsenburg, Germany Telephone:+49-6102-297-0 Facsimile:+49-6102-297-222 info@seiko-instruments.de...

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