Seiko SLP100 Frequently Asked Questions Manual

Seiko SLP100 Frequently Asked Questions Manual

Seiko instruments slp100: frequently asked questions
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Driver

Q: Do you support Windows XP 64 and Windows Vista?
A: Our 6.4 software is now compatible with Windows Vista 32 and 64 bit and also Windows XP
64 operating systems.
Q: What are my system requirements for Windows?
A: This product will work with an IBM or compatible using 233 MHz or higher Pentium compatible
CPU.
Minimum 64 MB RAM, 128MB recommended with 16 MB hard drive space
available
RS323C serial port or USB port needed
Q: Where can I download software/drivers for my SLP?
A: Visit us at
http://www.siibusinessproducts.com/support/slpsoft.html
downloads available.
Q: I am still using Windows ME and need drivers for my SLP440. Do you have it?
A: We have Drivers for the 300dpi printer available for Windows 3.1, 95, 98, and ME. Please visit
us at
http://www.siibusinessproducts.com/support/index.html
downloads available.
Q: Does your software and drivers support the Intel Core Processor?
A: Yes, our software and drivers were engineered and tested for Universal compatibility, meaning
our software runs natively on Intel and PowerPC-based Macintosh computers.
Q: I receive a warning stating that the Driver is not digitally signed. Is this okay to continue
installation?
A: Our newest Driver is digitally signed by Microsoft and is available on the website and yes,
continuing the installation will not have any impact on the operation of your SLP printer. The
message is just to indicate that the driver is not currently certified by Microsoft.
Q: How can I tell if a driver is indeed signed?
A: Open Printers and Faxes (or printers on 2K).
Right click and select Properties on the SLP printer.
Select the "Advanced" tab and click "New Driver"
In the wizard, click "Next"
On the ensuing page, scroll in the "manufacturer" box to the "SII" entry At that point, the list of
printers on the left will have green checkmarks (in XP), and there should also be some
text below the boxes indicating the driver is signed.
Cancel out of the wizard since you don't actually want to update anything.
Q: How can I tell the version of an installed driver?
A: Open Printers and Faxes (or printers on 2K).
Go to File --> Server Properties.
Select the "Drivers" tab.
Find the entry for the SLP printer and select it.
Double-Click "Properties"
In the window that is opened, scroll to "slp.dll" and click "Properties"
In that window, click the version tab. This will show you the version of the driver. For
instance 6.4.0.351.
Q: Plug and Play isn't finding my printer. What's up?
A: This is something for an administrator. Do the following steps:
1. Unplug the printer.
2. Right click on "My Computer".
for all the recent software
for all the recent software

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Summary of Contents for Seiko SLP100

  • Page 1: Driver

    Q: I am still using Windows ME and need drivers for my SLP440. Do you have it? A: We have Drivers for the 300dpi printer available for Windows 3.1, 95, 98, and ME. Please visit us at http://www.siibusinessproducts.com/support/index.html downloads available.
  • Page 2: Hardware

    7. Under "Printers" within the window, select an SII SLP Printer, get properties on it, and "Uninstall" the printer. Q: Why does the computer recognize my SLP 100 as SLP100/410? A: The printers were renumbered when they received their new look. The 410 contains the internals of a 100, the 420 contains the 200, and the 430 contains the 240.
  • Page 3 Q: My labels are jammed into my machine. A: If you have a label that is jammed in the printer, first lift the roll cover. Then gently pull on the face plate of the printer (the colored cover that has the product name imprinted). Once the front plate is removed, you will see a lever on the right side of the printer.
  • Page 4 A: Follow the following steps to prints: 1. Press the "I" key until the SLP printer turns off and no LED's are illuminated 2. Press and Hold the "^" key until the LED begins to flash green. Do not release 3.
  • Page 5: Software

    Q: I can’t detect my SLP-220 from the software. A: If the software does not detect your printer. You can manually install the printer and share it. Then from the software, add printer as normal but click the network button and the printer you manually added should be listed.
  • Page 6 Q: What happened to SmartCopy and SmartCapture? A: Smart Capture will be implemented with plug-ins. Smart Capture will no longer be in the tray instead it is an icon from within the program: SmartCopy will still be in the Windows tray area. It will copy selected text and paste it to the Smart Label application for printing.
  • Page 7 SmartCopy will still be in the Windows tray area. It will copy selected text and paste it to the Smart Label application for printing. January 31, 2007 Carrie Allen Seiko Instruments 2990 Lomita Blvd. Torrance, CA 90505 (310) 517-7064 Dear Ms.
  • Page 8 For the 220, you'll have to create a printer instance manually (since serial doesn't do plug and play with our printers.) When you select the printer, just select a 420 and set the serial communications settings for the 220. This should give you two printer instances in Printers and Faxes that you can print to.
  • Page 9 A: As you install your SLP software you may encounter a series of screens alerting you that at this time, the software has not been certified by Microsoft. Continuing installation should have no impact on the operation of your SLP printer or with your operating system. Below is a list of screens that may appear:...
  • Page 10 Q: I installed my printer but can only see a few label templates? A: If you have installed a 2 inch printer and only have a few templates you may need to add the printer to the software. Below are instructions on how to do so: From your SLP version 6.x software:...
  • Page 11 Operating System Windows VISTA and v. 6.6 v. 6.6 all 64 bit Window v. 6.6 v. 6.6 2000 (SP2) Windows v. 6.6 v. 6.6 XP (SP2) Windows Windows Windows MAC OS 10.2 v 1.7 v 1.7 and higher Q: What is the difference between 1D and 2D barcodes? A: 1D barcode is short for one dimensional barcode.
  • Page 12 Interleaved 2 of 5 (I 2 of 5) Interleaved 2 of 5 is a higher-density numeric barcode based on the Standard 2 of 5 symbology. Interleaved 2 of 5 can only represent numeric data. With the Standard 2 of 5, the white spaces are all the same width while the width of the black bars is used to convey the information.
  • Page 13 Codabar Codabar can encode the digits 0 through 9, six symbols (-:.$/+), and the start/stop characters A, B, C, D, E, *, N, or T. The start/stop characters must be used in matching pairs and may not appear elsewhere in the barcode. Codabar is used in libraries, blood banks, the overnight package delivery industry, and a variety of other information processing applications.
  • Page 14 A: The software needs a printer selected to determine what DPI the barcode should be rendered at. Go to pull down “Label” menu and go to “Printer Set-up” select the printer that is connected to your computer. Q: The 2D bar codes won’t fit in the label, how do I make it fit? A: The barcode symbologies are created with standards that cannot be altered.
  • Page 15: Txt

    Q: I am using v.6.1.2 and I get a message error “Print manager has encounter a problem will close." I can see the printer in my Printers and Faxes folder but the SLP software does not recognize it.
  • Page 17: Networking

    Q: My hardware network print server doesn't work with my SLP. Why? A: The SII SLP printers are compatible with some hardware printer servers. However many of these hardware printer servers don't work very well. The SII SLP printers are called "Bidirectional Printers".
  • Page 18 4. Select the port the printer is currently connected to and turn OFF "Bidirectional printing support". 5. Warning: Your system will not know when the printer is out of paper or when there is a paper jam. If this is important to you, you should purchase a hardware print server that supports bidirectional printing.
  • Page 19 Q: How do I configure my Seiko Instruments SLP printer for use with the Perle Trueport for Windows? A: Four Easy Steps: 1. Install and configure TruePort as described in the TruePort User's Guide for Windows (http://www.perle.com/downloads/trueport.shtml) Select Enable Read/Write Delay and set the Additional Read Delay to 100 and Additional Write Delay to 50.
  • Page 20 Service Q: Where can my SLP printer be serviced? A: Below is a list of our repair centers: United Sates: Seiko Instruments BHD Division 2990 Lomita Blvd Torrance, CA 90505 (310) 517-7700 Europe: Germany: Papyrus Software-Entwicklung GmbH Hainbuchenweg 14-18 21224 Rosengarten b.
  • Page 21: Mac

    Q: Mac Compatibility: A: The printer supports Mac OS X 10.2.x or later. Mac OS 9.x and Classic Mode are not supported. Q: Where to I find instructions on how to install and uninstall the SLP software? A: The README file describes about HOW TO INSTALL/UNINSTALL, HOW TO OPERATE SLP v1.4 and SLP LIBRARY CONVERSION.
  • Page 22 (NOTE: Microsoft Word documents are NOT text files.) The software will show a warning if spurious tabs are detected. 6. When the software successfully opens a file the user will see ONE ROW at a time. The user can scroll back and forth to see the data for all rows using the left and right arrows at the bottom.

This manual is also suitable for:

Slp410Slp440Slp120Slp240Slp420Slp430 ... Show all

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