Paper Handling - Epson DLQ-3500II User Manual

The top margin or top of form position setting is
incorrect.
The printer driver settings you want to use are not
selected in your software.
You moved the paper using the knob while the
printer was on.
Caution:
Never use the knob to adjust the top of form position; this may damage the printer or cause it to lose the top of form
position.
The printer prints on (or too far away from) the perforation of your continuous paper.
Cause
The tear off position setting is incorrect.
Caution:
Never use the knob to adjust the tear off position; this may damage the printer or cause it to lose the tear off position.
You moved the paper using the knob while the
printer was on.
The printer you want to use is not selected in your
software.
The paper size setting in your application or
printer driver does not match the size of the paper
you are using.
The printer's page length setting for the front or
rear tractor does not match the size of the paper
you are using.

Paper Handling

Single sheets do not feed properly
Paper does not feed.
Cause
DLQ-3500II/DLQ-3500IIN
Check and adjust the margin or top of form position settings in
your application software. See "Printable area" on page 134 for
more information.
You can change the Top of Form position in the printer settings.
See "Menu Options for Printer Settings" on page 24. However,
settings made in Windows applications override settings made in
the Printer Settings.
Choose the correct printer driver setting from the Windows
desktop or in your application before printing.
Adjust the top of form position in the Printer Settings. See "Menu
Options for Printer Settings" on page 24.
What to do
Adjust the tear off position using the Micro Adjust function. See
"Adjusting the tear off position" on page 53 for more information.
Adjust the tear off position using the Micro Adjust function. See
"Adjusting the tear off position" on page 53 for more information.
Choose the correct printer from the Windows desktop or in your
application before printing.
Check the paper size setting in your application or printer driver.
Change the page length settings for the tractor in the printer
settings. See "Character/Line Space Settings" on page 25 for more
information.
What to do
User's Guide
Troubleshooting 91