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16. Warranty
1 Years Limited Warranty
The limited warranty program is the only one that applies to this unit, and it sets forth all the
responsibilities of Nature Power. There is no another warranty, other than those described
herein. Any implied warranty of merchantability of fitness for a particular purpose on this unit is
limited in duration to the duration of this warranty. This unit is warranted, to the original
purchaser only, to be free of defects in materials and workmanship for 1 years from the date of
purchase without additional charge. The warranty does not extend to subsequent purchasers or
users. The manufacturer will not be responsible for any amount of damage in excess of the retail
purchase price of the unit under any circumstances. Incidental and consequential damages are
specifically excluded from coverage under this warranty. This unit is not intended for
commercial use. This warranty does not apply to damaged units from misuse or incorrect
installation/ connection. Misuse includes wiring or connecting to improper polarity power
sources.
Return/Repair Policy:
If you are experiencing some problems with your unit, please contact our customer service
1-800-588-0590 before returning the product to the retail store. After speaking to a customer
service representative, if the product seems non-working or malfunctioning, it may be returned
to the purchasing store within 30 days of original purchase. Any defective unit that is returned
to the manufacturer within 30 days of the date of purchase will be replaced free of charge. If
such a unit is returned more than 30 days but less than one year from the purchase date, the
manufacturer will repair the unit or, at its option, replace it, free of charge. If the unit is
repaired, new or reconditioned replacement parts may be used at manufacturer's option. A unit
may be replaced with a new or reconditioned unit of the same or comparable design. The
repaired or replaced unit will then be warranted under these terms for the remainder of the
warranty period. The customer is responsible for the shipping charges on all returned items.
LIMITATIONS:
This warranty does not cover accessories, such as adapters and batteries, damages or defects
that result from normal wear and tear (including chips, scratches, abrasions, discoloration or
fading due to usage or exposure to sunlight), accidents, damages during shipping to our service
facility, alterations, unauthorized use or repair, neglect, misuse, abuse, failure to follow
instructions for care and maintenance, fire and flood. If your problem is not covered by this
warranty, contact our Customer Service 1-800-588-0590 for general information if applicable.
Please contact Nature Power Products to acquire more information:
1-800-588-0590
info@naturepowerproducts.com
www.naturepowerproducts.com
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