Warranty - Nature Power 40400 Owner's Manual

9. WARRANTY

One Year Limited Warranty (Receipt Required)
The limited warranty program is the only one that applies to this unit, and it sets forth all
the responsibilities of Nature Power. There is no other warranty, other than those
described herein. Any implied warranty of merchant ability of fitness for a particular
purpose on this unit is limited in duration to the duration of this warranty.
This unit is warranted, to the original purchaser only, to be free of defects in materials
and workmanship for one year from the date of purchase without additional charge.
The limited warranty on the power output and the material of the module, guarantees
that your solar unit will produce a minimum of 80% of the original rating for the
warranted period from the purchase date. The warranty does not extend to subsequent
purchasers or users.
Manufacturer will not be responsible for any amount of damage in excess of the retail
purchase price of the unit under any circumstances. Incidental and consequential
damages are specifically excluded from coverage under this warranty.
This unit is not intended for commercial use. This warranty does not apply to damage to
units from misuse or incorrect installation/connection. Misuse includes wiring or
connecting to improper polarity power sources.
RETURN/REPAIR POLICY:
If you are experiencing any problems with your unit, please contact our customer
service department at 1-800-588-0590 before returning product to retail store. After
speaking to a customer service representative, if products are deemed non-working or
malfunctioning, the product may be returned to the purchasing store with 30 days of
original purchase. Any defective unit that is returned to manufacturer within 30 days of
the date of purchase will be replaced free of charge.
If such a unit is returned more than 30 days but less than one year from the purchase
date, manufacturer will repair the unit or, at its option, replace it, free of charge. If the
unit is repaired, new or reconditioned replacement parts may be used, at
manufacturer‟s option. A unit may be replaced with a new or reconditioned unit of the
same or comparable design. The repaired or replaced unit will then be warranted under
the terms of the remainder of the warranty period. The customer is responsible for the
shipping charges on all returned items.
LIMITATIONS:
This warranty does not cover accessories, such as adapters and batteries, damage or
defects result from normal wear and tear (including chips, scratches, abrasions,
discoloration or fading due to usage or exposure to sunlight), accidents, damage during
shipping to our service facility, alterations, unauthorized use or repair, neglect, misuse,
abuse, failure to follow instructions for care and maintenance, fire and flood.
If your problem is not covered by his warranty, call our Customer Service Department
toll free at 1-800-588-0590 for general information if applicable.
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