Troubleshooting; Help Message; Error Codes - Planmeca Proline XC User Manual

TROUBLESHOOTING

13 TROUBLESHOOTING

13.1 Help message

13.2 Error codes

ERROR CODE
Er 00
The exposure switch was released too early during exposure. Remove the partially
exposed film from the cassette, place a fresh film in the cassette and take another
exposure. If the error reappears, even when you hold the exposure button down for the
duration of the exposure, call your service technician.
Er 01
Short loss of power or drop in line voltage. Equipment has been switched off and
immediately on again which is detected as a short line voltage drop by the equipment.
After switching off the equipment, about 5 seconds should be waited before switching
on. If this occurs during an exposure remove the partially exposed film, place a fresh
film in the cassette and take another exposure.
Er 07
The rotating unit is not in the ready position. Check that the program selection is
completed. Touch the Ready field to move the rotating unit to the ready position and
take an exposure.
Er 10
Overvoltage in tube head. Turn off the unit first for 30 seconds, try again without the
patient and the film cassette: take three exposures with values 60 kV and 4 mA and
one exposure with values 80 kV and 12 mA. If the error reappears after this, please
contact your service technician.
Er 11
Sudden kilovolt drop. Turn off the unit first for 30 seconds, try again without the patient
and the film cassette: take three exposures with values 60 kV and 4 mA and one
exposure with values 80 kV and 12 mA. If the error reappears after this, please
contact your service technician.
46 Planmeca Proline XC Panoramic X-ray
Touch the OK field to clear the help message from the
display.
Help code
HE 6
The temple support motor has been inactivated.
The support movement does not operate.
The Planmeca X-ray incorporates a self-checking
feature that continually monitors the operation of the
unit. If there is a malfunction the unit will immediately
stop and an error code will appear on the console
display.
Touch OK to clear the error code from the display and
check from the error list what you can do to correct the
error occurred. Turn off the unit first for 30 seconds, try
again without the patient. If the error is still present,
please contact your service technician and report the
error code with any other symptoms.
ERROR MESSAGE EXPLANATION
Help message explanation
User's manual