Bluetooth Wireless Tips; Audio Issues - Xplore XSLATE R12 User Manual

Bluetooth Wireless Tips

Xplore Technologies® and its Bluetooth® partners have worked to ensure a positive experience with
this technology and to ensure Bluetooth interoperability. In doing so, we have found the following
issues:

Interference
If you're running Bluetooth and Wi-Fi® at the same time, interference can affect the Bluetooth
performance. This is most noticeable if:
–You try to transfer large amounts of data, such as with file transfers.
–Several Bluetooth devices are operating in an office simultaneously.

Speech Recognition
Bluetooth audio has not been fully developed for speech recognition. Therefore, for speech
recognition, we recommend that you not use a Bluetooth wireless headset.

Disconnection
Some Bluetooth devices disconnect when they go into power-saving mode. Most devices
automatically reconnect when they become active again.

Incompatible drivers
If you attempt to install other wireless headset or other audio drivers, such as Bluetooth or USB,
over the Tablet PC audio drivers, a malfunction of the Tablet PC audio system might occur,
because the drivers might not be compatible.

Interoperability
If you are having issues with interoperability of Bluetooth devices, contact the manufacturer of
your Bluetooth device and check its compatibility with the Bluetooth software installed on your
Tablet PC.

Security
Bluetooth devices use a passkey to create a secure connection between the Tablet PC and the
Bluetooth device. Although the passkey exchange helps to secure your data, Bluetooth wireless
technology shouldn't be considered completely secure.

Audio Issues

No sound is coming from the built-in or external speakers.

Ensure that nothing is connected to the audio in/out port. Connecting headphones or external
speakers disables the built-in speaker.

The volume might be set too low or muted. Swipe in from the right, tap the speaker icon, and
adjust the volume setting. You can also use the volume buttons on top of the Tablet PC to turn
the volume up or down.

The integrated audio components might have been overwritten. If you install a third-party
audio device (such as a USB or Bluetooth device), the integrated audio might stop working. If
this happens, reinstall the audio drivers. After you install these, if you still have issues with
audio, contact your system administrator or service provider.
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