Wi-Fi Issues; Bluetooth Issues - Xplore XSLATE R12 User Manual


The Ethernet network might be experiencing problems. Check with someone near you to
determine if he or she has network access.

Replace the Ethernet cable.

Wi-Fi Issues

Your R12 might not have located a Wi-Fi network.
1. Xplore Dashboard
Open the
2.
Make sure that the checkbox is selected next to Enable 802.11 Internal Wireless.
3.
Select the network that you want from the list of available networks.
4. You might not have access to the network. Obtain a user name and password from a network
administrator.
5. The security settings in your tablet might prevent a connection. For example, the network
might not be broadcasting the network name (SSID) or encryption might be required. Check
with your system administrator.

Bluetooth Issues

I cannot connect to a Bluetooth device.
Make sure that Bluetooth power is on.
1. Open the Xplore Dashboard, and tap Wireless.
2. Make sure that the checkbox is selected next to Enable Bluetooth Internal Wireless.
Make sure that your tablet is discoverable by other Bluetooth devices.
Your Bluetooth device must be paired. From the Windows® notification area, tap the Bluetooth icon
and select Add a Device. Make sure the Bluetooth device is discoverable according its
manufacturer's instructions. Select the desired Bluetooth device from the list of available devices.
Follow the on-screen instructions to complete the procedure.
Note: Your Bluetooth device might be out of range. The Bluetooth devices are designed for short-
range communication and can connect at distances up to 33 feet (10 meters). Also check the battery
charge level on the device.
No other Bluetooth device can detect the R12 tablet.
Make sure that your R12 is visible to Bluetooth devices.
1. From the Windows® notification area tap the Bluetooth icon.
2. Select Open settings.
3. On the Options tab, select Allow Bluetooth devices to find this computer.
and tap Wireless.
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