Troubleshooting - weBoost Home Room Installation Manual

Cell signal booster
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Troubleshooting

IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON'T HAVE TO
BE RESOLVED. YOUR CARRIER'S BAND HAS NOT BEEN AFFECTED.
FIXING ANY RED LIGHT ISSUES
This involves Solid Red & Blinking Green/Red lights.
1
Verify Outside Antenna faces away from the Inside Antenna. Un-plug and re-
plug in power supply.
2
Verify the Inside Antenna is at least 18" from the Booster and pointed away
from the Booster. Unplug and re-plug in power supply.
3
Tighten all cable connections (be sure to handtighten only, do NOT use tools).
You may want to undo and redo the connection completely. Unplug and re-
plug in power supply.
4
Increase the distance (horizontally or vertically) between the Outside and
Inside antenna. Add included cable if needed. Un-plug and re-plug in
power supply.
FIXING ANY ORANGE LIGHT ISSUES
This involves Solid Orange & Blinking Green/Orange lights.
Outside Antenna must be adjusted. Wait 10 seconds between adjustments for
the lights to reset.
Pole Mount Option: Rotate the Outside Antenna away from the strongest
cellular signal in small increments (45°) until the light turns green. Unplug
and re-plug in power supply.
Wall Mount Option: Change mount location. Move the Outside Antenna
to a wall outside the building to see if the lights turn green. Un-plug and
re-plug in power supply.
HOME ROOM
CELL PHONE SIGNAL BOOSTER
13

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