Related Manuals for weBoost Home Complete
Summary of Contents for weBoost Home Complete
- Page 1 Installation Guide Home Complete Home Cell Signal Booster Kit Use our weBoost App to guide you through the installation. See inside page for more details.
- Page 2 Download the weBoost App Download the weBoost App Use our app to guide you through setting up a weBoost cell phone signal booster in your home, business, or vehicle. Boost every network, including 5G, right away. Videos to guide you...
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Page 3: Table Of Contents
Index Package Contents ............1 Installation Overview . -
Page 4: Package Contents
Package Contents Booster, Wall Outside Antenna & 75’ & 60’ Inside Antenna Mount Bracket & Mounting Bracket Wilson 400 Cables & Wall Mount Power Supply (w/hardware) & Cable Clips Bracket... -
Page 5: Installation Overview
Installation Overview Before finalizing the installation, do a soft install and optimize the system for best coverage. 50 FEET HORIZONTAL OR 20 FEET VERTICAL DISTANCE Outside Antenna Cell Tower Inside Antenna Booster to power... - Page 6 Preparation You Will Need Make sure the following items are ready for your installation. The tools listed below are not included in your booster kit. 1 to 2 hours 2 people (a person to help with antenna calibration) ■ Ladder ■...
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Page 7: Step 1 Inside Antenna & Booster Placement
STEP 1 Inside Antenna & Booster Placement Place the inside antenna where you need the Inside Antenna greatest signal boost and place the booster in your desired location at least 24 inches away from inside antenna. NOTE: Do not connect booster to power until the system is fully installed. - Page 8 (STEP 1 cont.) Mounted Vertical Inside Antenna Mounting Options The inside antenna can be mounted vertical, horizontal or on a desktop. Command strips (or screws) can be used to secure mounting bracket to wall. Wall Command Bracket Strips Mounted Horizontal Wall Bracket Or use the kickstand and...
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Page 9: Step 2 Find Nearest Cell Tower & Mount Outside Antenna
STEP 2 Find Nearest Cell Tower & Mount Outside Antenna Outside Antenna Find the nearest cell tower (this can be done by using the weBoost app) and mount Bracket Clamp the outside antenna. Pole mounting or flat surface mounting options can be implemented. - Page 10 Clamp for mounting Before implementing this option, find the nearest cell tower (this can be done by using the weBoost app). If there’s not a pole to easily mount the outside antenna, mounting to a flat surface such as the fascia of your home would be practical.
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Page 11: Step 3 Route Cable & Connect Outside Antenna To Booster
Connect the 75 ft. coax cable to outside Antenna antenna and route cable into the home. All connections should be finger tightened only. Route cable to the Home Complete Booster and connect to the port labeled ‘OUTSIDE ANTENNA’ . Booster... -
Page 12: Step 4 Route Cable & Connect Inside Antenna To Booster
STEP 4 Route Cable & Connect Inside Inside Antenna to Booster Antenna Connect the black 60 ft. coax cable to inside antenna and route to the booster and connect to the port labeled ‘INSIDE ANTENNA’ . Booster... -
Page 13: Step 5 Power Up The Booster & Optimize The System
STEP 5 Power Up the Booster Plug the power supply into wall outlet then connect to end of booster labeled “ ”. NOTE: We strongly recommend using a power strip with surge protection. - Page 14 (STEP 5 cont.) The booster can be mounted vertically with the wall mount bracket (included). The slide mount can be secured with command strips (included) or by screws. slide screw holes command strips can be applied here...
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Page 15: Measuring Booster Performance & Optimizing The System
Measuring Booster Performance & Optimizing the System We've created an easy way to learn your signal strength and compare it before and after a booster. Download our free weBoost app to get accurate decibel measurements to help you get the best performance from your system. - Page 16 (Measuring Booster Performance & Optimizing the System cont.) Signal Strength (dBm) with weBoost system powered OFF: (dBm here) Signal Strength (dBm) with weBoost system powered ON: (dBm here) Compare Results Compare the decibels (dBm) on the chart below to find what signal strength you fall into.
- Page 17 (Measuring Booster Performance & Optimizing the System cont.) You can optimize your system to improve your signal strength by rotating the outside antenna in 1/3 turn increments. After each turn, unplug and re-plug in booster’s power supply, while observing the signal level on your cell phone or in field test mode from the inside antenna’s projected area.
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Page 18: Booster Light Patterns
Booster Light Patterns SOLID GREEN This indicates that your booster is functioning properly and there are no issues with installation. BLINKING GREEN & RED Band has reduced gain. This indicates that one or more of the booster bands has reduced power due to a feedback loop condition called oscillation. - Page 19 (Booster Light Patterns cont.) power due to overload from nearby cell tower. This is a built in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary. If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section.
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Page 20: Troubleshooting
4 Increase the distance (horizontally or vertically) between the outside and inside antenna. Add included cable if needed. Un-plug and re-plug in power supply. If you are having any difficulties while testing or installing your booster, contact our weBoost Customer Support team for assistance (1-866-294-1660). - Page 21 Mounting On Side Of Roof Option: Change mount location. Move the outside antenna to a different location of the home/building to see if the lights turn green. Un-plug and re-plug in power supply. Then secure in place. 1-866-294-1660 www.weboost.com support@weboost.com...
- Page 22 How can I contact customer support? Customer Support can be reached Monday through Friday by calling 1-866-294-1660, or through our support site at support.weboost.com. Why do I need to create distance between the outside antenna and inside antenna? Antennas connected to a booster create spheres of signal. When these spheres overlap, a condition called oscillation occurs.
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Page 23: Safety Guidelines
To uphold compliance with network protection standards, all active cellular devices must maintain at least six feet of distance from Inside Panel and Dome Antennas and at least four feet of distance from Desktop Antenna. Use only the Power Supply provided in this package. Use of a non-weBoost product may damage your equipment. - Page 24 (Safety Guidelines cont.) FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR WIRELESS PROVIDER IN THE U.S., PLEASE GO TO THE LINK BELOW: https://www.weboost.com/carrier-registration...
- Page 25 Antenna Info The following accessories are certified by the FCC to be used with the Home Complete Booster. This radio transmitter 4726A-460060 has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.
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Page 26: Specifications
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment. -
Page 27: Warranty
DISCLAIMER: The information provided by weBoost is believed to be complete and accurate. However, no responsibility is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use. - Page 28 3301 East Deseret Drive, St. George, UT 1-866-294-1660 www.weboost.com support@weboost.com Copyright © 2019 weBoost. All rights reserved. weBoost products covered by U.S. patent(s) and pending application(s) For patents go to: weboost.com/us/patents GDE000568_001_12.04.23 NOT AFFILIATED WITH WILSON ANTENNA...
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