Faults - Beckhoff CX50 0 Series Hardware Documentation

Error handling and diagnostics
6.2

Faults

Please also refer to the Safety instructions section.
Possible faults and their correction
Fault
No function after the Embedded
PC has been switched on
Embedded PC does not boot fully
Computer boots, software starts,
but control does not operate
correctly
Error during CFast card access
Embedded PC only works partially
or temporarily
Please make a note of the following information before contacting Beckhoff service or support:
1. Precise device ID: CXxxxx-xxxx
2. Serial number
3. Hardware version
4. Any interfaces (N030, N031, B110, ...)
5. TwinCAT version used
6. Any components / software used
The quickest response will come from support / service in your country. Therefore please contact your
regional contact. For details please refer to our website at www.beckhoff.de or ask your distribution partner.
76
Cause
No power supply for the Embedded
PC
other causes
Hard disk damaged (e.g. due to
switching off while software is
running), incorrect setup, other
causes
Cause of the fault is either in the
software or in parts of the plant
outside the Embedded PC
CFast card faulty, CFast slot faulty Use a different CFast card to check
Defective components in the
Embedded PC
Version: 1.9
Measures
1.Check the fuse
2. Measure voltage at connection,
check plug wiring, call Beckhoff
support
Check setup setting, call Beckhoff
support
Call the manufacturer of the
machine or the software
the CFast slot. Call Beckhoff
Support
Call Beckhoff support
CX50x0