Topcom Warranty; Warranty Period; Warranty Handling; Warranty Exclusions - Topcom Butler 2501 DUO Operating Manual

Butler 2500/2501/DUO

8. TOPCOM WARRANTY

8.1. Warranty period

The Topcom units have a 24-month warranty period. The warranty period
starts on the day the new unit is purchased by the consumer.
The warranty has to be proven by presentation of the original bill or
receipt, on which the date of purchase and the model of unit are indicated.

8.2. Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a
valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its
officially appointed service centre will repair any defects caused by material
or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either
repairing or exchanging the faulty units or parts of the faulty units.
The initial purchase date shall determine the start of the warranty period.
The warranty period is not extended if the unit is exchanged or repaired by
Topcom or its appointed service centres.

8.3. Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage
resulting from use of non-original parts or accessories not recommended
by Topcom are not covered by the warranty.
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