Topcom WEBTALKER 6000 Installation Manual page 25

SECTION
1
PROBLEM
Handset is not
registering
(continued)
No connection
between handset
and base station
Handset on the
charging cradle does
not charge
Handset does not
ring
POSSIBLE CAUSE
• The base station is not
connected.
• You are out of range of the
base station.
• The handset is not registered.
• The base station is not
connected to power.
• The cradle is not powered.
• The handset is not placed
properly in the charging cradle.
• The batteries are not inserted
correctly.
• The Skype status is set to
offline or do not disturb.
• The handset ringer may be off.
• The handset may be too far
away from the base station.
SOLUTION
• Make sure that the power supply is properly
connected to on the base station and
that the power is on.
• Move closer to the base station.
• Register the handset.
• Make sure the power supply is properly
connected to on the base station and
that the power is on.
• Connect the power adapter of the charging
cradle to an active power outlet.
• Place the handset correctly in the charging
cradle.
• Check the position of the batteries.
• Set your Skype status to online.
• Increase the ringer volume.
• Move closer to the base station.
I N S TA L L AT I O N A N D B A S I C F U N C T I O N S
25