Technical Characteristics; Topcom Warranty; Warranty Period; Warranty Handling - Topcom BUTLER 4011 SIM User Manual

Topcom cordless phone user guide
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Topcom Butler 4011/4011C Sim
9

Technical characteristics

Standard:
Frequency range:
Number of channels:
Modulation:
Speech coding:
Emission power:
Range:
Base power supply:
Handset Batteries:
Handset autonomy:
Talk time:
Charging time:
Normal conditions of use:
Dialling mode:

10 Topcom warranty

10.1 Warranty period

The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit
is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects
causing a negligible effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the date of
purchase and the unit-model are indicated.

10.2 Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre
will repair any defects caused by material or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units
or parts of the faulty units. In case of replacement, colour and model can be different from the original
purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is not
extended if the unit is exchanged or repaired by Topcom or its appointed service centres.

10.3 Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-
original parts or accessories not recommended by Topcom are not covered by the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused
by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor
any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or rendered
illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by
unqualified, non-officially appointed Topcom service centres.
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DECT ( Digital Enhanced Cordless Telecommunications )
GAP ( Generic Access Profile )
1880 MHZ to 1900 MHz
120 duplex channels
GFSK
32 kbit/s
10 mW ( average power per channel )
300 m in open space /50 m maximum inhouse
230 V / 50 Hz for the base
2 rechargeable batteries AAA, NiMh 600mAh
120 hours in standby
13 hours
6-8 hours
+5 °C to +45 °C
Pulse / Tone
Topcom Butler 4011/4011C Sim

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