Tech Tips - KitchenAid KECC586G Manual

Built-in electronic touch-control ceramic cooktops
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TECH TIPS

REQUESTING ASSISTANCE OR SERVICE
Before calling for assistance or service, please
check the "Diagnosis &Troubleshooting" in
Section 5. It may save the cost of a service
call. For further help, follow these instructions.
If you need assistance or service in the
U.S. A.:
Call the KitchenAid Consumer Assistance Cen-
ter toll free, at
1-800-422-1230
If you need assistance or service in Canada:
Call the Inglis Limited Consumer Assistance
Center telephone number toll-free, 8:30 a.m.
to 6:00 p.m. (EST) at:
1-800-461-5681.
Our consultants are available to assist you.
When calling, please have the purchase date,
and the complete model and serial number of
your appliance handy. This information will help
with your request.
Our consultants provide assistance with:
Features and specifications on our full
line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance
(Spanish & French (Canada) speaking,
hearing impaired, limited vision, etc.).
Referrals to local dealers, service com-
panies, and repair parts distributors.
All manuals and user guides at all-guides.com
7-1
KitchenAid service technicians are trained to
fulfill the product warranty and provide after-
warranty service, anywhere in the United
States. To locate the authorized KitchenAid
service company in your area, you can also
look in your telephone directory Yellow Pages.
If you need to order replacement parts, we
recommend that you only use factory autho-
rized parts. These parts will fit right and work
right, because they are made with the same
precision used to build every new KitchenAid
appliance.
To locate factory authorized replacement parts
in your area, call our Consumer Assistance
Center telephone number or your nearest au-
thorized service center.
If you need further assistance, you can write
to KitchenAid with any questions or concerns
at:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, Ml 49022-2692
In Canada, contact:
Consumer Relations Department
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in
your correspondence.

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