Response Form - Trotec Speedy 100 Operation Manual

6.4 Response Form

If you face any trouble with the machine, please provide the following information and add a
Servicefile (procedure is described on the following pages).
Date
Machine Details
Serialnumber
JobControl Version
Driver Version
Layout Software
Firmware Version
Problem Description
Does an Error message show up on the PC, if so which one?
What happened before the error showed up? (Thunderstorm, Windows-Update,...)
What was tried to solve the problem?
Please send the information to your sales representative or to techsupport@troteclaser.com.
BA 8010_3.0_EN (10/2016)
Contact Details
Name
Country
Phone Number
Email address
65 / 68