Sage Barista Pro SES878 Quick Manual page 23

PROBLEM
Espresso runs out
too quickly.
Espresso runs out around
the edge of the portafilter.
No steam.
Pulsing/pumping sound
while extracting espresso
or steaming milk.
POSSIBLE CAUSES
• Coffee is ground too coarsely.
• Not enough coffee in the filter
basket.
• Coffee tamped too lightly.
• Portafilter not inserted
in the group head correctly.
• There are coffee grounds
around the filter basket rim.
• Too much coffee in the filter
basket.
• Machine has not reached
operating temperature.
• Water tank is empty.
• Water tank is not fully inserted
and locked into position.
• Machine needs to be descaled. • Perform descale cycle.
• Steam wand is blocked.
• The machine is carrying out the
normal operation of the pump.
• Water tank is empty.
• Water tank is not fully inserted
and locked into position.
WHAT TO DO
• Use slightly finer grind.
Refer to 'Setting the Grind Size',
page 12 and 'Under Extraction',
page 14.
• Increase dose of coffee.
Refer to 'Dosing', page 12 and
'Under Extraction', page 14. Tamp
then use the Razor
™
tool to trim off excess coffee.
• Tamp between or 15–20kg of
pressure.
• Ensure portafilter is completely
inserted and rotated until resistance
is felt.
• Clean excess coffee from the rim of
the filter basket to ensure a proper
seal in group head.
• Lower dose of coffee. Refer to
'Dosing', page 12.
• After tamping, trim the coffee dose
using the Razor dose trimming
™
tool.
• Allow time for the machine to reach
operating temperature.
• Fill tank.
• Push water tank down completely
to lock into place.
• Refer to 'Cleaning the Steam
Wand', page 21.
• No action required as this is the
normal operation of the machine.
• Fill tank.
• Push water tank down completely
to lock into place.
EN
dose trimming
23