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Chapter 7: Support and Service
and return the product to us, freight prepaid, with the RMA number clearly marked on the
exterior of the package. If possible re-use the original shipping containers and packaging.
In any case, be sure you follow good ESD-control practices when handling the product,
and ensure that anti-static bags and packing materials with adequate padding and
shock-absorbing properties are used.
Ship the product, freight prepaid, to:
Product Service Center
RadiSys Corporation
5445 NE Dawson Creek Drive
Hillsboro, Oregon 97124
When shipping the product, include the following information: return address, contact
names and phone numbers in purchasing and engineering, and a description of the
suspected problem. Any ancillary information that might be helpful with the debugging
process will be appreciated.
Other Countries
Contact the sales organization from whom you purchased your RadiSys product for
service and support.
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Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
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