Configuring Bluetooth Headset
Problem
Connecting fails/Failed to connect
headset
Headset can not connect to the
handset
Changing the system
Procedure
1. Select System.
2. Select Change System.
3. Select Automatic or a specific system.
If the handset is set to Automatic, it selects a system according to the priority list.
Automatic cannot be used in both legacy and IP-DECT systems.
August 2019
Reason
Incorrect PIN entered
Headset is not turned on
Headset is out of range
Link key in headset has been
deleted
Headset is already connected to
another handset
Too close to interfering devices.
Handset is not turned on
Handset is out of range
Bluetooth module is disabled
Another headset is already
connected to the handset
Link key is missing in either
headset or the handset.
Too close to interfering devices.
Using 3735 DECT handsets with Communication Manager and IP Office
Comments on this document? infodev@avaya.com
Solution
Try again and enter correct PIN.
Consult headset user guide for
pairing instructions.
Turn on the headset
Move headset closer to the
handset
Repeat pairing procedure
Disconnect headset from the
other handset
Interfering devices can be WLAN
equipment, microwaves, etc.
Move away from the devices
causing interference.
Turn the handset on
Move the handset closer to the
headset
Enable Bluetooth in Bluetooth
menu
Disconnect the connected
headset
Repeat pairing procedure
Interfering devices can be WLAN
equipment, microwaves, etc.
Move away from the devices
causing interference.
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