Switching To A Corded Headset; Operation Notice; Troubleshooting - Avaya 3735 User Manual

Dect handsets connected to avaya aura communication manager and ip office
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Switching to a corded headset

Before you begin
You must on a call.
Procedure
To transfer the call to the headset automatically, connect the corded headset.

Operation Notice

Accessibility and voice quality
The connectivity to the communication system is not available. If you cannot connect with your
system, contact your system administrator. For best voice quality, avoid positioning near computer,
radio or similar equipment.
Operating area
You can only use your cordless handset in the area that is covered by your system. Outside this
area, you loose contact with the system. The signal strength icon will be low and Searching is
displayed.
Out of Range
When you leave the system's coverage area a short beep will sound and Searching is
displayed. The out of range beep is repeated every minute for 30 minutes. The sound can be
turned off by long pressing the Sound off (
When re-entering the coverage area it can take a couple of minutes before the handset
automatically has registered into the system.

Troubleshooting

Problem
No headset found
Pairing fails
August 2019
Reason
Headset is turned off
Headset is out of battery
Headset is out of range
Headset is not in pairing mode
Headset is not in pairing mode
Using 3735 DECT handsets with Communication Manager and IP Office
Comments on this document? infodev@avaya.com
) key , or
.
Solution
Turn on the headset
Charge headset
Move the headset closer to the
handset < 10 meters.
Put headset into pairing mode.
Turn headset into pairing or
discoverable mode.
Operation Notice
Table continues...
51

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