DIEBOLD NIXDORF K-two Installation Manual
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DIEBOLD NIXDORF K-two Installation Manual

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K-two
Installation manual
September 2019
01750299889C

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Summary of Contents for DIEBOLD NIXDORF K-two

  • Page 1 K-two Installation manual September 2019 01750299889C...
  • Page 2 Copyright © Diebold Nixdorf All rights, including rights of translation, reproduction by printing, copying or similar methods, in part or in whole, are reserved. Any violations give rise to a claim for damages. All rights reserved, particularly in relation to the grant of a patent or the registration of a utility model.

  • Page 3: Table Of Contents

    Service Area.....................10 Single-Sided Kiosk ...................11 7.3.1 Service Area.....................11 Side View Single and Double Sided (for all display sizes) .......12 K-two with 22”-display ..................13 7.5.1 On standard and ADA stand ................13 K-two with 27”-display ..................14 7.6.1 On low and high pedestal .................14 K-two with 32”-display ..................15...
  • Page 4 Recommendation for floor mounting ..............27 Kiosk with Floor Cabling ...................29 Kiosk with Over-Floor Cabling ................33 Kiosk with Ceiling Cabling ................37 Attach Cable Duct ....................39 10 Customer-specific mounting of the K-two system ............42 10.1 Important notes ....................42 10.2 Dimensions for mounting the K-two system ............43 11 Pole light (K-two 32”...
  • Page 5 27.6 Display 22” (TEM-22F-PUG-15-C) Display 27“ (TEF-27F-PUK-15A- C) Display 32” (TDS-32C-PUK-15A-C) ................94 27.7 TH230+ ......................95 28 Certifications of the Manufacturer ..................97 29 Recycling the Kiosk ......................98...

  • Page 6: Symbols

    Symbols DANGER This warning note describes a hazard with a high degree of risk, which, if not avoided, will result in death or grave bodily injury. WARNING This warning note describes a hazard with a medium degree of risk, which, if not avoided, will result in death or grave bodily injury. CAUTION This warning note describes a hazard with a low degree of risk, which, if not avoided, will result in death or grave bodily injury.

  • Page 7: Warranty

    Warranty Generally Diebold Nixdorf guarantees a warranty engagement for 12 months beginning with the date of delivery. This warranty engagement covers all damages which occur despite a normal use of the product. Damages because of • improper or insufficient maintenance, •...

  • Page 8: Important Notes

    Important Notes Terminals supplied by Diebold Nixdorf comply with the respective safety regulations for data- processing installations and information technology installations, including electrical office equipment for use within an office environment. WARNING Whenever work of any kind is done on the device, as well as when data cables are plugged and unplugged, the device must be completely dis- connected from the line voltage.

  • Page 9: Connecting Peripherals

    • National Electrical Code ANSI/NFPA 70 • Canadian Electrical Code, Part I, CSA C22.1-02 • Always keep the ventilation slots free of obstruction to ensure adequate air circulation and avoid overheating. • Transport the terminal only in its original packaging (to protect it against knocks and bumps).

  • Page 10: Unpacking And Checking The System

    • functional defects, please inform your contracting parties or the branch office of Diebold Nixdorf immediately. Please indicate the number of your delivery ticket and delivery ticket position and serial number of the respective devices.

  • Page 11: Overview

    Overview Exterior view Pole Light Lock Display Scanner Printer EFT* ADA Navigation * It may be connected ETFs with 12Vdc and a max. current consumption of 1.1A (perma- nent).

  • Page 12: Interior View

    Interior view Pole Light ADA Navigation 11 Power Distributor Display NFC Module 12 Power Supply Lock Scanner 13 PC EFT* Printer Speaker 10 Fan * It may be connected ETFs with 12Vdc and a max. current consumption of 1.1A (perma- nent).

  • Page 13: Opening The Kiosk

    Opening the Kiosk Opening Plug the key to the lock and turn it counter clockwise. Open the door.

  • Page 14: Dimensions

    Dimensions Base Plate...

  • Page 15: Double-Sided Kiosk (For All Display Sizes)

    Double-Sided Kiosk (for all display sizes) 7.2.1 Service Area...

  • Page 16: Single-Sided Kiosk

    Single-Sided Kiosk 7.3.1 Service Area...

  • Page 17: Side View Single And Double Sided (For All Display Sizes)

    Side View Single and Double Sided (for all display sizes)

  • Page 18: K-Two With 22"-Display

    K-two with 22”-display 7.5.1 On standard and ADA stand K2 shown with standard kit for ceiling cabling, it can be enlarged up to two times with 1.151mm expansion kits.

  • Page 19: K-Two With 27"-Display

    K-two with 27”-display 7.6.1 On low and high pedestal K2 shown with standard kit for ceiling cabling, it can be enlarged up to two times with 1.151mm expansion kits.

  • Page 20: K-Two With 32"-Display

    K-two with 32”-display 7.7.1 Standard...

  • Page 21: Short

    7.7.2 Short...

  • Page 22: Pole Ada

    7.7.3 Pole ADA...

  • Page 23: Assembling: Wall Mounted Kiosk

    Assembling: Wall Mounted Kiosk Recommendation for wall mounting WARNING WARNING! Risk of injury! Failure to observe the following installation instructions may result in serious injury if the unit falls over. WARNING Danger of damage and injury! Whenever work of any kind is done on the device, as well as when data cables are plugged and unplugged, the de- vice must be completely disconnected from the line voltage.
  • Page 24 The suggested dowels and screws from the table are usable for the specified wall type. Due to variations of walls it is necessary to check the compatibility of the screws, dowels and the wall material including substructure on installation site. The wall and used fixation material must hold a weight of minimum 250 kg.

  • Page 25: Installation Kits And Dimensions

    Installation Kits and Dimensions 8.2.1 Wall mounting bracket 22”: Cable compartment behind wall bracket Outline kiosk 22" system...

  • Page 26: Wall Mounting Bracket 27

    8.2.2 Wall mounting bracket 27”: Cable compartment behind wall bracket Outline kiosk 27" system...

  • Page 27: Wall Mounting Bracket 32

    8.2.3 Wall mounting bracket 32”: Cable compartment behind wall bracket Outline kiosk 32" system...

  • Page 28: Installation

    Installation WARNING WARNING! Risk of injury! Failure to observe the following installation instructions may result in serious injury if the unit falls over. WARNING WARNING! The device must be installed by 2 persons. Risk of injury! Always wear safety gloves and safety shoes of safety class 1 according ISO 20345 with toe cap, closed heel area and energy ab- sorbing heel area while transporting or assembling the device.
  • Page 29 b) on the wall outside the wall bracket, c) from the wall behind the wall bracket in the area of the central cable duct • Observe minimum distances for ventilation and service -> see sketches (6.2.1, 6.3.1). • The wall mounting bracket can be used as drilling template, dimensions -> see drawings. •...
  • Page 30 • Close the door carefully and remove the key. • Insert the device into the wall bracket: - there are two T-screws on the underside of the body, which ensure positioning and fix- ing in the lower part of the wall bracket (insert laterally). •...
  • Page 31 Top side: Secure the retaining plate to the wall bracket from above with 2 screws, then open the door for the version without ceiling duct and fasten the retaining plate from the inside with two nuts. Not necessary with cable duct •...

  • Page 32: Assembling: Pole-Mounted Kiosk

    Assembling: Pole-Mounted Kiosk Recommendation for floor mounting WARNING WARNING! Risk of injury! Failure to observe the following installation instructions may result in serious injury if the unit falls over. WARNING Danger of injury! Check the quality of the floor first (appropriate and pro- fessional basic structure) and be sure the used screws and dowels can guarantee a secure holding of the system.
  • Page 33 In installation environments where the floor screed class and/or thickness is not clearly speci- fied or unknown and therefore no secure fixation to the floor is possible, the kit base plate K2 01750302804 (750mm x 750mm x 10mm, screws and washers included) must be used with- out screwing to the ground.

  • Page 34: Kiosk With Floor Cabling

    Kiosk with Floor Cabling The installation including the floor mounting has to be carried out by a trained technician after the assessment and evaluation of the constructional conditions on site. WARNING WARNING! The device must be installed by 2 persons. Risk of injury! Always wear safety gloves and safety shoes of safety class 1 according ISO 20345 with toe cap, closed heel area and energy ab- sorbing heel area while transporting or assembling the device.
  • Page 35 1. Position the pole above the floor cable outlet ensuring that cables can be guided through the hole in the middle of the base plate. Mark 6 out of the 12 holes as bearing points (every second hole shall be used). Drill the 6 holes into the floor ground and insert the dowels.
  • Page 36 2. Apply silicon glue on the top side of the base plate. Take the stain- less steel cover plate and move it over the profiles in direction to the base plate. It covers the screw heads. Do not remove the foil yet! NOTICE: Slots being at back side of the kiosk 3.
  • Page 37 5. Set the front cover into place. 6. Fix it with one M4x6 screw to the adapter with TX20. 7. Set the back cover into place. 8. Fix it with one M4x6 screw to the adapter.

  • Page 38: Kiosk With Over-Floor Cabling

    Kiosk with Over-Floor Cabling WARNING WARNING! Risk of injury! Failure to observe the following installation instructions may result in serious injury if the unit falls over. The installation including the floor mounting has to be carried out by a trained technician after the assessment and evaluation of the constructional conditions on site.
  • Page 39 1. Mark 6 out of the 12 holes as bearing points (every second hole shall be used). Drill the 6 holes into the floor ground and insert the dowels. The kiosk needs WARNING: to be screwed to the floor on example at least 6 points to avoid the kiosk to tip over.
  • Page 40 3. Apply silicon glue on the top side of the base plate. Take the stain- less steel cover plate and move it over the profiles in direction to the base plate. It covers the screw heads. Do not remove the foil yet! NOTICE: Slots being at backside of the kiosk 4.
  • Page 41 6. Set the front cover into place. 7. Fix it with one M4x6 screws to the adapter 8. Set the back cover into place. Use the special cover for over floor cabling. Route the cable through the gap and fix it securely on the floor.

  • Page 42: Kiosk With Ceiling Cabling

    Kiosk with Ceiling Cabling WARNING WARNING! Risk of injury! Failure to observe the following installation instructions may result in serious injury if the unit falls over. The installation including the floor mounting has to be carried out by a trained technician after the assessment and evaluation of the constructional conditions on site.
  • Page 43 Assembling the Pole Follow step 1-6 and 8-12 of chapter 7.2 for single-sided kiosk and chapter 7.4...

  • Page 44: Attach Cable Duct

    Attach Cable Duct The opening for the ceiling installation should be between 70x55mm (minimum) and 100x80 mm (maximum) so that all damage to the ceiling surface will be covered. Check, if the adapter is installed at the top of the corpus. Each pipe is approx.
  • Page 45 Attach the cover plate to the upper end of the pipe. Attach the pipe to the adapter from above.
  • Page 46 WARNING WARNING! Risk of injury! Improper installation can lead to fire or electric shock. Ensure that no cables are crushed or insulation damaged during installa- tion. The mains cable shall be fixed to the retaining bracket in order to provide a suitable edge protection and strain-relief.

  • Page 47: Customer-Specific Mounting Of The K-Two System

    10 Customer-specific mounting of the K-two system The description applies to all sizes of K-two systems and to single-sided and double-sided systems. 10.1 Important notes WARNING WARNING! Risk of injury! Failure to observe the following installation instructions may result in serious injury if the unit falls over.

  • Page 48: Dimensions For Mounting The K-Two System

    10.2 Dimensions for mounting the K-two system K-two system 8-10mm screw-in depth M6 screw 2x printer opener cable outlet K-two“ bottom view...

  • Page 49: Pole Light (K-Two 32" Only)

    11 Pole light (K-two 32” only) NOTICE This action is necessary only if the option “pole light” is used. Open the device. Remove the two M4 screws (see arrows) that secure the inverted pole light. Turn the pole light around.
  • Page 50 Pass the pole light through the pole light opening and fasten it with the M4 screws previously removed. Take care that the cable of the pole light stays connected.

  • Page 51: Eft (Electronic-Funds-Transfer)-Terminal

    12 EFT (Electronic-Funds-Transfer)-Terminal Power down the system. Open the device (Section "Opening the kiosk door”) and separate completely the system from the mains voltage. NOTICE Various, customer-specific EFTs are used. Here in the example it is the IPP350. Remove the two screws (see arrows). Remove the bracket, including the support plate.
  • Page 52 EFT-bracket Screw the support plate at your EFT terminal, here for example an IPP350 EFT. Hook the EFT support plate into the EFT mount at the bottom. Connect both with a supplied locking screw.
  • Page 53 Replace the two screws and tighten them. Thread the connection cable through the opening and attach the EFT incl. Bracket. Screw the EFT incl. Bracket / support plate to the housing.
  • Page 54 Plug the cable and mount the two screws you removed before to fix the EFT at the housing. Attach the power distributor to the housing (1) with a cable tie. If the connector plug is a LAN or USB plug, it is connected to the corresponding socket (2, here LAN) on the power distributor.

  • Page 55: Mx915

    13 MX915 Power down the kiosk. Open the device and unplug the power cables of the PCs on the power distribution box if it is a device with fixed wiring. Otherwise, disconnect the mains plug from the housing installation. Remove 4 nuts and uninstall the blind cover. Set the adapter with 4 bolts into place.
  • Page 56 Set the device with the 3 key holes on the pins at the adapter. Set the cover into place. Fix it with the 2 screws.

  • Page 57: Ingenico Iup/Iur 250/Iuc 150

    14 Ingenico IUP/IUR 250/IUC 150 Open the door and remove the blind covers (coloured in orange) with a 8x M4 socket wrench size 7. mounted blind cover removed blind cover...

  • Page 58: Installation

    14.1 Installation NOTICE Tighten the hexagon nuts with a torque of 1 Nm. Use a liquid thread locker to secure the nuts! Mounting kit 1x privacy protection left 1x privacy protection right 4x M3x8 countersunk screws 2x mounting element 12 x locking nut 4 x M4x8 cheese-head screw 2 x toothed lock washer The fastening elements must be pushed onto the privacy flaps (see picture below).
  • Page 59 Fix it with 2 with M3x8 countersunk screw (Torx TX 10). Fix the other one in the same way. Set the EFT into place and fix it with 6 locking nuts. Set the card reader into place and secure it with 4 locking nuts. Card-...
  • Page 60 Pinpad and card reader must be earthed via the pre-installed ground strap (see red lines).

  • Page 61: Pin Pad Ux 100/200/300

    15 Pin Pad UX 100/200/300 Open the door. Remove the blind covers (coloured in orange) with a8x M4 socket wrench size 7).

  • Page 62: Installation

    15.1 Installation NOTICE Tighten the hexagon nuts with a torque of 1 Nm. Use a liquid thread locker to secure the nuts! Mounting kit 1x privacy protection left 1x privacy protection right 4x M3x8 countersunk screws 2x mounting element 10x M4 locking nut The fastening elements must be pushed onto the privacy flaps (see picture below).
  • Page 63 Fix it with two M3x8 countersunk screw (Torx TX 10). Fix the other one in the same way. The pre-assembled card reader (optional) may have to be removed before the pinpad can be installed (4x M4).
  • Page 65 Set the pin pad into place and fix it. Do it the same way with the card reader. Pinpad and card reader must be earthed via the pre-installed ground strap (see red lines).

  • Page 66: Ccv C60

    16 CCV C60 Open the door. Remove the blind covers (coloured in orange) with a 8x M4 socket wrench size 7. mounted blind cover removed blind cover...

  • Page 67: Installation

    16.1 Installation NOTICE Tighten the hexagon nuts with a torque of 1 Nm. Use a liquid thread locker to secure the nuts! Mounting kit 1x privacy protection left 1x privacy protection right 4x M3x8 countersunk screws 2x mounting element 10x M4 locking nut The fastening elements must be pushed onto the privacy flaps (see picture below).
  • Page 68 Fix it with two M3x8 countersunk screw (Torx TX 10). Fix the other one in the same way.
  • Page 69 Set the EFT into place and fix it with 4 M3x8 countersunk screws. Install the card reader with 4 countersunk screws.
  • Page 70 Pinpad and card reader must be earthed via the pre-installed ground strap (see red lines).

  • Page 71: Ict 220/250

    17 ICT 220/250 The EFT fastening is removed from the EFT recess with the hinge (2x screw M5 Torx TX25) and the support plate is detached from the holder underneath (2x nut M4 SW7 and 1x M3 TX 10). These fixing screws are required again for installation.
  • Page 72 For the ICT 220/250, a two-piece EFT support plate is used. The upper part, the closure, is lifted off.
  • Page 73 Then the ICT 220/250 is inserted into the lower shell. Then the ICT 220/250 is inserted into the lower shell. The two parts are finally screwed to the carrying plate with the 2xM4 nuts and secured with the M3x6 Torx screw. This assembly can then be reinstalled in the EFT recess in the system (2x M5).

  • Page 74: Spire Spp30

    18 Spire SpP30 Remove the EFT mounting with the hinge from the EFT recess (2x screw M5 Torx TX25) and remove the support plate from the holder underneath (2x nut M4 SW7 and 1x M3 TX 10). These fixing screws are required again for installation. Also keep the angle limiter (marked yellow) for a re-installation.
  • Page 75 Place these sheet metal parts around the Spire SPp30. Slide this pre-assembled assembly into the bracket from above. The lower EFT support plate should snap into the provided guide.
  • Page 76 Fasten the sheet metal parts with the previously unscrewed 2x M4 SW7 and 1x M3 TX 10. Pass the EFT cable through the opening in the EFT trough.

  • Page 77: Cabling

    Reinstall this assembly together with the angle limiter in the EFT recess (2x M5). 18.1.1 Cabling The cable must be fixed to the EFT holder with two cable ties so that it is not crushed or damaged in any position of the holder.
  • Page 78 Combine the supplied cables and fasten them to the existing wiring harness using cable ties (see arrows). Guide the cable to the PC and plug the USB cable (USB-A) into a free USB socket. This plug is only responsible for the 5V power supply. Connect the RJ45 plug (Ethernet) via LAN adapter to a LAN cable supplied from the outside.

  • Page 79: Yomani Eft

    19 Yomani EFT Guide the cables (USB and Ethernet) through the opening in the door from the inside to the outside and connect them to the Yomani-EFT. Slide the Yomani-EFT onto the holder and fix it with 2x M3x5 screws from behind on the holder.
  • Page 80 Screw the pre-assembled system to the K-two with 2x M4x8 (see illustration).

  • Page 81: Valina

    20 Valina Unlock and open the front door. Set the Valina –EFT into place from the backside oft he door and fix it with 4x M4 nuts. Plug LAN- and power cord.

  • Page 82: Start Up The System

    21 Start up the System Ensure that the K-two has been installed correctly to the house installation and the LAN ca- ble is properly connected. NOTICE The system will start up automatically, when it will be provided with current. If this does not work, please open the device (see chapter Opening) and...

  • Page 83: Disconnecting The System From The Mains

    Disconnecting the System from the Mains Open the device and unplug the power cables of the PCs on the power distribution box if it is a device with fixed wiring. Otherwise, disconnect the mains plug from the housing installa- tion.

  • Page 84: Permanent Connection (Usa/Canada)

    23 Permanent connection (USA/Canada) DANGER Risk of injury! Faulty connection or use may result in fire or electric shock. All works on the device shall be performed by a skilled person. Observe national regulations. Even when the device is turned off, voltage may be present at its terminals. Always turn off the mains by removing the circuit breaker.
  • Page 85 Cable channel with socket screw. Remove two screws and remove the cover of the power distributor. Guide conduit from above through the cable channel into the power distributor. Fix the conduit with a cable binder.
  • Page 86 If you use conduit with metal sheath follow the instructions in the short guide and use the installation set included in the plastic bag. If not remove it and put it aside. Loosen the screws at the bracket (see arrows). Guide the three cables through and fix the screws again.

  • Page 87: Wiring From Below

    Close and lock the door. 23.3 Wiring from below Unlock and open the door. Guide the conduit with the cables through the cable channel into the housing. Remove two screws and remove the cover of the power distributor.
  • Page 88 Guide the conduit behind the PC (1) into the distribution box and fix it with a cable binder (2). If you use a cable with metal sheath follow the instructions in the short guide and use the installation set included in the plastic bag. If not remove it and put it aside.
  • Page 89 Loosen the screws at the cable bracket (see arrows). Guide the three cables through and fix the screws again. Install the cables as shown in the picture below. If it is a flexible wire, listed as ring pressure- terminal connectors recognized for the wire size must be used. The bonding conductor shall be routed so as not to be exposed to physical damage.

  • Page 90: Permanent Connection (Usa/Canada)

    24 Permanent connection (USA/Canada) DANGER Risk of injury! Faulty connection or use may result in fire or electric shock. All works on the device shall be performed by a skilled person. Observe national regulations. Even when the device is turned off, voltage may be present at its terminals. Always turn off the mains by removing the circuit breaker.
  • Page 91 Set the metal sheath into place (see illustration below). Install the plate with two screws. Mount the adapter. Guide the cable through and plug them as shown in the picture.
  • Page 92 Mount the cover.

  • Page 93: Permanent Connection

    25 Permanent connection DANGER Risk of injury! Faulty connection or use may result in fire or electric shock. All works on the device shall be performed by a skilled person. Observe national regulations. Even when the device is turned off, voltage may be present at its terminals. Always turn off the mains by removing the circuit breaker.
  • Page 94 …or guide the cable throught from below (1) and plug the cables as shown in the picture below (2). Mount the cover and start the system.

  • Page 95: Block Diagram

    26 Block diagram Green marked components are optional...

  • Page 96: Technical Data

    27 Technical data 27.1 System Rated voltage 100-240 V~ / 60-50Hz Rated current 2,4 – 1,0 A Weight 22” double sided ca. 55 kg Weight 22” single sided ca. 35 kg Weight 27” double sided ca. 65 Kg Weight 27” single sided ca.

  • Page 97: Environmental Requirements

    27.2 Environmental requirements Operating Ambient temperature: 5° C – 35° C Humidity: 5% r.h. (1 g/m ) – 85% r.h. (25 g/m Barometric pressure: 70 kPa – 106 kPa (70kPa corresponds to an installation at approximately 2000 meters above sea level) Installation environments with long periods of sunshine should be avoided Storage Ambient temperature:...

  • Page 98: Device Conditions

    27.3 Device conditions 110-120V 220-240 V Idle Mode Operation Idle Mode Operation Typical current con- 2,65 0,81 sumption Active Power 110-120V Leakage Current <3,5 Protection class 27.4 Noise emission in acc. With EN 27779 Noise rating according ISO 7779 Idle Mode Operation Sound power level LWAd Workplace-related sound pressure level LpAm...

  • Page 99: Display 32" (Tds-32C-Puk-15A-C)

    27.6 Display 22” (TEM-22F-PUG-15-C) Display 27“ (TEF-27F-PUK-15A- C) Display 32” (TDS-32C-PUK-15A-C) Size 22" 27" 32" Maximum resolution 1920 x 1080 1920 x 1080 1920 x 1080 Contrast 1000:1 3000:1 3000:1 Colors 16.7M 16.7M 16.7M Brightness (with touch) 300 cd/m 300 cd/m 300 cd/m Brightness (without touch) 270 cd/m 270 cd/m...

  • Page 100: Th230

    27.7 TH230+ Technology High-speed thermal printer Resolution 8 dots/mm (203 dpi) Printing speed Mono color: 220 mm/s, Two colors: 110 mm/s Draft mode up to 300 mm/s (reduced intensity) Cash drawer interface 6pin RJ12, 1A@24V max. Interface options USB 2.0 full speed, powered USB, RS232c, Ethernet Cutter Material: hardened steel,...
  • Page 101 Paper thickness 0.055mm – 0.1mm Thermal coating Rear side of paper Paper roll 90mm max. Outer diameter Width of paper roll 80.3mm max. Length of paper ~100m Core size Core diameter 10mm +2mm Wall thickness of core: max. 2mm ± 0.3mm; End of paper not glued to core.

  • Page 102: Certifications Of The Manufacturer

    Therefore, you will find the CE mark on the device or packaging. The system is approved for the USA and Canada. Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information Responsible Party in the U. S.: Diebold Nixdorf Address: 5995 Mayfair Road N. Canton, OH 44720 / USA Contact: cynthia.williams@dieboldnixdorf.com...

  • Page 103: Recycling The Kiosk

    For recycling purposes do not attach any additional adhesive labels to the terminal. Diebold Nixdorf disposes of old terminals in an environmentally responsible manner at a re- cycling center that is ISO 9001 and ISO 14001 certified, as is the entire company. Follow your local regulations on the disposal of toxic waste.
  • Page 104 Diebold Nixdorf D-33094 Paderborn Order No.: 01750299889C...

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