DIEBOLD NIXDORF K-two Installation Manual
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DIEBOLD NIXDORF K-two Installation Manual

DIEBOLD NIXDORF K-two Installation Manual

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K-two
Installation Guide (1.2.2019)

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Summary of Contents for DIEBOLD NIXDORF K-two

  • Page 1 K-two Installation Guide (1.2.2019)
  • Page 2 - the contents - the layout - the product. We would like to thank you in advance for your comments. With kind regards, Diebold Nixdorf Wohlrabedamm 31 D-13629 Berlin e-mail: retail.documentation@dieboldnixdorf.com _________________________________________________________________________________ Your opinion Kiosk K-two - Installation Guide Order No.: 01750299889A...
  • Page 3 All product names mentioned in this document are registered trademarks. Copyright © Diebold Nixdorf All rights including the rights to the translation, reprinting and transmission or copying by any means, in whole or in part, are reserved. Offenders will be liable for damages. All rights including rights resulting from a patent grant or...

  • Page 4: Table Of Contents

    Single-Sided Kiosk ......................10 6.3.1 Service Area ........................10 Side View Single and Double Sided (for all display sizes) ..........11 K-two with 22”-display ....................12 6.5.1 On standard and ADA stand ................... 12 K-two with 27”-display ....................13 6.6.1 On low and high pedestal ....................
  • Page 5 Kiosk with Over-Floor Cabling ..................31 Kiosk with Ceiling Cabling ....................35 Attach Cable Duct ......................36 Pole light (K-two 32” only) ......................39 10 EFT (Electronic-Funds-Transfer)-Terminal ..................41 11 MX915 ............................44 12 Ingenico IUP/IUR 250/IUC 150 ....................... 46 12.1...

  • Page 7: Symbols

    Symbols DANGER This warning note describes a hazard with a high degree of risk, which, if not avoided, will result in death or grave bodily injury. WARNING This warning note describes a hazard with a medium degree of risk, which, if not avoided, will result in death or grave bodily injury.

  • Page 8: Warranty

    Warranty Generally Diebold Nixdorf guarantees a warranty engagement for 12 months beginning with the date of delivery. This warranty engagement covers all damages which occur despite a normal use of the product. Damages because of • improper or insufficient maintenance, •...

  • Page 9: Important Notes

    Important Notes Terminals supplied by Diebold Nixdorf comply with the respective safety regulations for data- processing installations and information technology installations, including electrical office equip- ment for use within an office environment. WARNING Whenever work of any kind is done on the device, as well as when data cables are plugged and unplugged, the device must be completely disconnected from the line voltage.

  • Page 10: Connecting Peripherals

    • National Electrical Code ANSI/NFPA 70-2005 • Canadian Electrical Code, Part I, CSA C22.1-02 • Always keep the ventilation slots free of obstruction to ensure adequate air circulation and avoid overheating. • Transport the terminal only in its original packaging (to protect it against knocks and bumps). •...

  • Page 11: Overview

    Overview Exterior view Pole Light Lock Display Scanner Printer EFT* ADA Navigation * It may be connected ETFs with 12V for max. current consumption of 1.1A (permanent).

  • Page 12: Interior View

    Interior view Pole Light ADA Navigation Power Distributor Display NFC Module Power Supply only USA/CAN Lock Scanner EFT* Printer Speaker 10 Fan * It may be connected ETFs with 12V for max. current consumption of 1.1A (permanent).

  • Page 13: Opening The Kiosk

    Opening the Kiosk Opening Plug the key to the lock and turn it counter clockwise. Open the door.

  • Page 14: Dimensions

    Dimensions Base Plate...

  • Page 15: Double-Sided Kiosk (For All Display Sizes)

    Double-Sided Kiosk (for all display sizes) 6.2.1 Service Area...

  • Page 16: Single-Sided Kiosk

    Single-Sided Kiosk 6.3.1 Service Area...

  • Page 17: Side View Single And Double Sided (For All Display Sizes)

    Side View Single and Double Sided (for all display sizes)

  • Page 18: K-Two With 22"-Display

    K-two with 22”-display 6.5.1 On standard and ADA stand K2 shown with standard kit for ceiling cabling, it can be enlarged up to two times with 1.151mm expansion kits.

  • Page 19: K-Two With 27"-Display

    K-two with 27”-display 6.6.1 On low and high pedestal K2 shown with standard kit for ceiling cabling, it can be enlarged up to two times with 1.151mm ex- pansion kits.

  • Page 20: K-Two With 32"-Display

    K-two with 32”-display 6.7.1 Standard...

  • Page 21: Short

    6.7.2 Short...

  • Page 22: Pole Ada

    6.7.3 Pole ADA...

  • Page 23: Assembling Instructions: Wall Mounted Kiosk

    Assembling Instructions: Wall Mounted Kiosk Recommendation for wall mounting WARNING Whenever work of any kind is done on the device, as well as when data cables are plugged and unplugged, the device must be completely disconnected from the line voltage. Danger of damage and injury! Check the quality of the wall first (appropriate and profes- sional basic structure) and be sure the used screws and dowels can guarantee a secure holding of the system.
  • Page 24 DUO- hexagon washer n.a. Concrete ≥60 8 / ≥50 POWER 8 head (≥C20/25), x 40 screw DIN 7094- solid brick, 571 – 6 x 6,6x22x solid sand- 2-100 lime brick, aerated con- crete (≥PB4, PP4), perfo- rated sand- lime brick, Sepa Par- paing *: the included slotted screw has to be exchanged...

  • Page 25: Installation Kits And Dimensions

    Installation Kits and Dimensions 7.2.1 Wall mounting bracket 22”: Cable compartment behind wall bracket Outline kiosk 22" system...

  • Page 26: Wall Mounting Bracket 27

    7.2.2 Wall mounting bracket 27”: Cable compartment behind wall bracket Outline kiosk 27" system...

  • Page 27: Wall Mounting Bracket 32

    7.2.3 Wall mounting bracket 32”: Cable compartment behind wall bracket Outline kiosk 32" system...

  • Page 28: Installation

    Installation WARNING WARNING! The device must be installed by 2 persons. Risk of injury! Always wear safety gloves and safety shoes safety class 1 accord- ing ISO 20345 with toe cap, closed heel area and energy absorbing heel area while transporting or assembling the device. USA: Safety shoes with class 1 toe cap safety according ASTM F 2412 and ANSI Z41.1 in its current versions.
  • Page 29 • Observe minimum distances for ventilation and service -> see sketches (6.2.1, 6.3.1). • The wall mounting bracket can be used as drilling template, dimensions -> see drawings. • Attach the wall mounting bracket to the wall with suitable fixing material. •...
  • Page 30 • Close the door carefully and remove the key. • Insert the device into the wall bracket: - there are two T-screws on the underside of the body, which ensure positioning and fixing in the lower part of the wall bracket (insert laterally). •...
  • Page 31 • Bottom side: fasten to the wall bracket from below with 8 screws. • Wire device. • Remove the handles on the sides. • Mount the cover on the bottom side of the device and fasten it with 2 screws.

  • Page 32: Assembling Instructions: Pole-Mounted Kiosk

    Assembling Instructions: Pole-Mounted Kiosk Recommendation for floor mounting Check the quality of the floor first (appropriate and professional basic structure) and be sure the used screws and dowels can guarantee a secure holding of the system. In installation environments where the floor screed class and/or thickness is not clearly specified or unknown and therefore no secure fixation to the floor is possible, the kit base plate K2 01750302804 (750mm x 750mm x 10mm, screws and washers included) must be used without screwing to the ground.

  • Page 33: Kiosk With Floor Cabling

    Kiosk with Floor Cabling The installation including the floor mounting has to be carried out by a trained technician after the assessment and evaluation of the constructional conditions on site. WARNING WARNING! The device must be installed by 2 persons. Risk of injury! Always wear safety gloves and safety shoes safety class 1 accord- ing ISO 20345 with toe cap, closed heel area and energy absorbing heel area while transporting or assembling the device.
  • Page 34 Drill the 6 holes into the floor ground and insert the dowels. Now align the base plate in the position over the drilled holes with the dowels. Apply silicon glue on the ground side of the base plate (only near the edges) to avoid the intrusion of liquids under the base plate.
  • Page 35 3. Set the kiosk chassis on the pole and fix it with eight M6x16 counter- sunk screws with hexagon socket 4 mm. Please take care to avoid damages on the doors. Caution: Two persons needed to pick up the kiosk and set it onto the pole.
  • Page 36 7. Set the back cover into place. 8. Fix it with one M4x6 screw to the adapter.

  • Page 37: Kiosk With Over-Floor Cabling

    Kiosk with Over-Floor Cabling The installation including the floor mounting has to be carried out by a trained technician after the assessment and evaluation of the constructional conditions on site. WARNING WARNING! The device must be installed by 2 persons. Risk of injury! Always wear safety gloves and safety shoes safety class 1 accord- ing ISO 20345 with toe cap, closed heel area and energy absorbing heel area while transporting or assembling the device.
  • Page 38 2. Slide all necessary cables (power cable, LAN cable, etc.) through the opening in the base plate positioned above the floor cable outlet. Now align the base plate in the position over the drilled holes with the dowels. Apply silicon glue on the ground side of the base plate (only near the edges) to avoid the intrusion of liquids under the base plate.
  • Page 39 4. Set the kiosk chassis on the pole and fix it with eight M6x10 countersunk screws. Please take care to avoid damages on the doors. Caution: Two persons needed to pick up the kiosk and set it onto the pole. 5.
  • Page 40 8. Set the back cover into place. 9. Fix it with one M4x6 screw to the adapter.

  • Page 41: Kiosk With Ceiling Cabling

    Kiosk with Ceiling Cabling The installation including the floor mounting has to be carried out by a trained technician after the assessment and evaluation of the constructional conditions on site. WARNING WARNING! The device must be installed by 2 persons. Risk of injury! Always wear safety gloves and safety shoes safety class 1 accord- ing ISO 20345 with toe cap, closed heel area and energy absorbing heel area while transporting or assembling the device.

  • Page 42: Attach Cable Duct

    Attach Cable Duct The opening for the ceiling installation should be between 70x55mm (minimum) and 100x80 mm (maximum) so that all damage to the ceiling surface will be covered. Check, if the adapter is installed at the top of the corpus.
  • Page 43 Attach the cover plate to the upper end of the pipe. Attach the pipe to the adapter from above.
  • Page 44 Fix the upper end of the “ceiling cabling kit” securely on the ceiling or a prepared solid con- struction by the retaining bracket. Due to safety reasons, the attachment of the retaining bracket to the ceiling is a mandatory requirement. The correspond- ing attachment holes are present in the retaining bracket.

  • Page 45: Pole Light (K-Two 32" Only)

    Pole light (K-two 32” only) NOTICE This action is necessary only if the option “pole light” is used. Open the device. Remove the two M4 screws (see arrows) that secure the inverted pole light. Turn the pole light around.
  • Page 46 Pass the pole light through the pole light opening and fasten it with the M4 screws previously re- moved. Take care that the cable of the pole light stays connected.

  • Page 47: Eft (Electronic-Funds-Transfer)-Terminal

    EFT (Electronic-Funds-Transfer)-Terminal Power down the system. Open the device (Section "Opening the kiosk door”) and separate complete- ly the system from the mains voltage. Various, customer-specific EFTs are used. Here in the example it is the IPP350. Remove the two screws (see arrows). Remove the bracket, including the support plate.
  • Page 48 EFT-bracket Screw the support plate at your EFT terminal, here for example an IPP350 EFT. Hook the EFT support plate into the EFT mount at the bottom. Connect both with a supplied locking screw. Replace the two screws and tighten them.
  • Page 49 Thread the connection cable through the opening and attach the EFT incl. Bracket. Screw the EFT incl. Bracket / support plate to the housing. Plug the cable and mount the two screws you removed before to fix the EFT at the housing. Attach the power distributor to the housing (1) with a cable tie.

  • Page 50: Mx915

    MX915 Power down the kiosk. Open the device and unplug the power cables of the PCs on the power distri- bution box if it is a device with fixed wiring. Otherwise, disconnect the mains plug from the housing installation. Remove 4 nuts and uninstall the blind cover. Set the adapter with 4 bolts into place.
  • Page 51 Set the device with the 3 key holes on the pins at the adapter. Set the cover into place. Fix it with the 2 screws.

  • Page 52: Ingenico Iup/Iur 250/Iuc 150

    Ingenico IUP/IUR 250/IUC 150 Open the door and remove the blind covers (coloured in orange) with a 8x M4 socket wrench size 7. mounted blind cover removed blind cover...

  • Page 53: Installation

    12.1 Installation Tighten the hexagon nuts with a torque of 1 Nm. Use a liquid thread locker to secure the nuts! Mounting kit 1x privacy protection left 1x privacy protection right 4x M3x8 countersunk screws 2x mounting element 12 x locking nut 4 x M4x8 cheese-head screw 2 x toothed lock washer The fastening elements must be pushed onto the privacy flaps (see picture below).
  • Page 54 Fix it with 2 with M3x8 countersunk screw (Torx TX 10). Fix the other one in the same way. Set the EFT into place and fix it with 6 locking nuts. Set the card reader into place and secure it with 4 locking nuts.
  • Page 55 Pinpad and card reader must be earthed via the pre-installed ground strap (see red lines).

  • Page 56: Pin Pad Ux 100/200/300

    Pin Pad UX 100/200/300 Open the door. Remove the blind covers (coloured in orange) with a8x M4 socket wrench size 7).

  • Page 57: Installation

    13.1 Installation NOTICE Tighten the hexagon nuts with a torque of 1 Nm. Use a liquid threadlocker to se- cure the nuts! Mounting kit 1x privacy protection left 1x privacy protection right 4x M3x8 countersunk screws 2x mounting element 10x M4 locking nut The fastening elements must be pushed onto the privacy flaps (see picture below).
  • Page 59 Fix it with two M3x8 countersunk screw (Torx TX 10). Fix the other one in the same way. The pre-assembled card reader (optional) may have to be removed before the pinpad can be installed (4x M4).
  • Page 60 Set the pin pad into place and fix it. Do it the same way with the card reader. Pinpad and card reader must be earthed via the pre-installed ground strap (see red lines).

  • Page 61: Ccv C60

    CCV C60 Open the door. Remove the blind covers (coloured in orange) with a 8x M4 socket wrench size 7. mounted blind cover removed blind cover...

  • Page 62: Installation

    14.1 Installation NOTICE Tighten the hexagon nuts with a torque of 1 Nm. Use a liquid thread locker to se- cure the nuts! Mounting kit 1x privacy protection left 1x privacy protection right 4x M3x8 countersunk screws 2x mounting element 10x M4 locking nut The fastening elements must be pushed onto the privacy flaps (see picture below).
  • Page 63 Fix it with two M3x8 countersunk screw (Torx TX 10). Fix the other one in the same way.
  • Page 64 Set the EFT into place and fix it with 4 M3x8 countersunk screws. Install the card reader with 4 countersunk screws.
  • Page 65 Pinpad and card reader must be earthed via the pre-installed ground strap (see red lines).

  • Page 66: Ict 220/250

    ICT 220/250 The EFT fastening is removed from the EFT recess with the hinge (2x screw M5 Torx TX25) and the support plate is detached from the holder underneath (2x nut M4 SW7 and 1x M3 TX 10). These fixing screws are required again for installation.
  • Page 67 For the ICT 220/250, a two-piece EFT support plate is used. The upper part, the closure, is lifted off.
  • Page 68 Then the ICT 220/250 is inserted into the lower shell. Then the ICT 220/250 is inserted into the lower shell. The two parts are finally screwed to the carrying plate with the 2xM4 nuts and secured with the M3x6 Torx screw. This assembly can then be reinstalled in the EFT recess in the system (2x M5).

  • Page 69: Start Up The System

    Start up the System Ensure that the K-two has been installed correctly to the house installation and the LAN cable is properly connected. NOTICE The system will start up automatically, when it will be provided with current. If this does not work, please open the device (see chapter Opening) and push the...

  • Page 70: Disconnecting The System From The Mains

    Disconnecting the System from the Mains Open the device and unplug the power cables of the PCs on the power distribution box if it is a de- vice with fixed wiring. Otherwise, disconnect the mains plug from the housing installation.

  • Page 71: Permanent Connection (North America)

    Permanent connection (North America) DANGER DANGER! Risk of injury! Faulty connection or use may result in fire or electric shock. All works on the device shall be performed by a skilled person. Observe national regulations. Even when the device is turned off, voltage may be present at its terminals. Always turn off the mains by removing the circuit breaker.
  • Page 72 Cable channel with socket screw. Remove two screws and remove the cover of the power distributor. Guide conduit from above through the cable channel into the power distributor. Fix the conduit with a cable binder.
  • Page 73 If you use conduit with metal sheath follow the instructions in the short guide and use the installa- tion set included in the plastic bag. If not remove it and put it aside. Loosen the screws at the bracket (see arrows). Guide the three cables through and fix the screws again.

  • Page 74: Wiring From Below

    Turn the cover carefully (take care for the cable) upside down, set it into place and secure it with the two screws removed before. Close and lock the door. 18.3 Wiring from below Unlock and open the door. Guide the conduit with the cables through the cable channel into the housing.
  • Page 75 Guide the conduit behind the PC (1) into the distribution box and fix it with a cable binder (2). If you use a cable with metal sheath follow the instructions in the short guide and use the installation set included in the plastic bag. If not remove it and put it aside.
  • Page 76 Loosen the screws at the cable bracket (see arrows). Guide the three cables through and fix the screws again. Install the cables as shown in the picture below. If it is a flexible wire, listed as ring pressure-terminal connectors recognized for the wire size must be used. The bonding conductor shall be routed so as not to be exposed to physical damage.

  • Page 77: Block Diagram

    Block diagram...

  • Page 78: Technical Data

    Technical data 20.1 System Rated voltage 100-240 V~ / 60-50Hz Rated current 2.4-1.0 A Weight 22” double sided ca. 55 kg Weight 22” single sided ca. 35 kg Weight 27” double sided ca. 65 Kg Weight 27” single sided ca. 40 kg Weight 32”...

  • Page 79: Environmental Requirements

    20.2 Environmental requirements Operating temperature Ambient temperature: 5° C – 35° C Humidity: 5% r.h. (1 g/m ) – 85% r.h. (25 g/m Temperature change: 0.5 K/min (max. 7.5K/30 min) Barometric pressure: 70 kPa – 106 kPa (70kPa corresponds to an installation at approximately 2000 meters above sea level) Installation environments with long periods of sunshine should be avoided Storage conditions Ambient temperature:...

  • Page 80: Device Conditions

    20.4 Device conditions 110-120V 220-240 V Idle Mode Operation Idle Mode Operation Typical current consump- 2,65 0,81 tion Active Power 110-120V Leakage Current <3,5 Protection class 20.5 Noise emission in acc. With EN 27779 Noise rating according ISO 7779 Idle Mode Operation Sound power level LWAd Workplace-related sound pressure level LpAm...

  • Page 81: Display 22" (Tem-22F-Pug-15-C) Display 27" (Tef-27F-Puk-15A- C) Display 32" (Tds-32C-Puk-15A-C)

    20.7 Display 22” (TEM-22F-PUG-15-C) Display 27“ (TEF-27F-PUK-15A- C) Display 32” (TDS-32C-PUK-15A-C) Size 22" 27" 32" Maximum resolution 1920 x 1080 1920 x 1080 1920 x 1080 Contrast 1000:1 3000:1 3000:1 Colors 16.7M 16.7M 16.7M Brightness (with touch) 300 cd/m 300 cd/m 300 cd/m Brightness (without touch) 270 cd/m 270 cd/m...
  • Page 82 20.8 TH230+ Technology High-speed thermal printer Resolution 8 dots/mm (203 dpi) Printing speed Mono color: 220 mm/s, Two colors: 110 mm/s Draft mode up to 300 mm/s (reduced intensity) Cash drawer interface 6pin RJ12, 1A@24V max. Interface options USB 2.0 full speed, powered USB, RS232c, Ethernet Cutter Material: hardened steel,...
  • Page 83 Paper weight 55g/m² ± 5 g/m² Paper thickness 0.055mm – 0.1mm Thermal coating Rear side of paper Paper roll 90mm max. Outer diameter Width of paper roll 80.3mm max. Length of paper ~100m Core size Core diameter 10mm +2mm Wall thickness of core: max. 2mm ± 0.3mm; End of paper not glued to core.

  • Page 84: Certifications Of The Manufacturer

    Equipment Directive” 2014/53/E. The system is approved for the USA and Canada. Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information Responsible Party in the U. S.: Diebold Nixdorf Address: 5995 Mayfair Road N. Canton, OH 44720 / USA Contact: cynthia.williams@dieboldnixdorf.com...

  • Page 85: Recycling The Kiosk

    For recycling purposes do not attach any additional adhesive labels to the terminal. Diebold Nixdorf disposes of old terminals in an environmentally responsible manner at a recycling center that is ISO 9001 and ISO 14001 certified, as is the entire company. Follow your local regula- tions on the disposal of toxic waste.
  • Page 87 Diebold Nixdorf D-33094 Paderborn Order No.: 01750299889A...

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