DIEBOLD NIXDORF K-two User Manual
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DIEBOLD NIXDORF K-two User Manual

DIEBOLD NIXDORF K-two User Manual

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K-two
User manual
March 2019
01750312066B

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Summary of Contents for DIEBOLD NIXDORF K-two

  • Page 1 K-two User manual March 2019 01750312066B...
  • Page 3 Copyright © Diebold Nixdorf All rights, including rights of translation, reproduction by printing, copying or similar methods, in part or in whole, are reserved. Any violations give rise to a claim for damages. All rights reserved, particularly in relation to the grant of a patent or the registration of a utility model.

  • Page 4: Table Of Contents

    ESD (Electrostatic Sensitive Devices) ................6 Components ........................7 Exterior view ......................7 Interior view ......................8 Opening the K-two ......................9 Starting/shutting down the device ..................10 Shutting down the system ..................10 Restarting the system after shutdown ..............10 Disconnecting the kiosk from power supply ..............11 TH230+........................12...
  • Page 5 13.9 Displays 22” (TEM-22F-PUG-15-C), 27“ (TEF-27F-PUK-15A-C), 32” (TDS-32C- PUK-15A-C) ........................23 Dimensions of K-two ....................24 14.1 K-two with 22”-display ..................24 14.2 K-two with 27”-display ..................25 Certificates........................26 Recycling ........................27...

  • Page 7: Scope Of Document

    K-two User Manual Scope of document Responsibility for all technical and special requirements for installing the K-two lies with the customer. The K-two may only be installed and connected by employees with the appropriate technical training. The safety instructions given in this document must be strictly followed when handling the K- two.

  • Page 8: Further Documentation

    TH230+ Printer User Manual 01750196338C Warranty Diebold Nixdorf generally guarantees a warranty of 12 months beginning on the date of delivery. This warranty covers all defects that occur despite normal use of the product. Defects due to • improper or inadequate maintenance, •...

  • Page 9: Important Notes

    K-two User Manual Important notes Devices supplied by Diebold Nixdorf comply with the relevant safety regulations for data processing and information technology equipment, including electrical office equipment for use within an office environment. CAUTION Whenever work of any kind is carried out on the device, as well as when data cables are plugged in and unplugged, the device must be completely disconnected from the power supply.

  • Page 10: Connecting Peripherals

    User Manual K-two • The device and other information technology hardware should only be connected to a power supply system using a separate protective earth (PE) wire. This type of power supply system is referred to as a TN-S network. Do not use PEN conductors.

  • Page 11: Scope Of Delivery

    In case of transport damage, discrepancies between the contents of the package and the packing list or defects, inform your suppliers immediately or the Diebold Nixdorf International GmbH (WN) sales office. Make sure to also keep the packing list to hand to indicate the product name and the serial number of the device.

  • Page 12: Esd (Electrostatic Sensitive Devices)

    User Manual K-two ESD (Electrostatic Sensitive Devices) Components with electrostatic sensitive elements (ESD) can be marked by this label. Note the following information when installing ESD components or modules. This information applies for all components with ESD: • Make sure that the device is de-energized before connecting, removing or installing components with ESD.

  • Page 13: Components

    K-two User Manual Components Exterior view Pole Light Lock Display Scanner Printer EFT* ADA Navigation * It may be connected ETFs with 12V for max. current consumption of 1.1A (permanent).

  • Page 14: Interior View

    User Manual K-two Interior view ADA Navigation 11 Power Distributor Pole Light NFC Module 12 Power Supply Display Lock 13 PC Scanner EFT* Printer Speaker 10 Fan * It may be connected ETFs with 12V for max. current consumption of 1.1A (permanent).

  • Page 15: Opening The K-Two

    K-two User Manual Opening the K-two Plug the key to the lock and turn it counter clockwise. Open the device.

  • Page 16: Starting/Shutting Down The Device

    If the display do not light up, press the power button on the panel of the display (see chapter “Display Settings”) to switch it on. Shutting down the system Shut down the device by closing the application. Restarting the system after shutdown Push the ON/OFF button at the PC to start up the K-two.

  • Page 17: Disconnecting The Kiosk From Power Supply

    K-two User Manual Disconnecting the kiosk from power supply Open the device and unplug the power cables of the PCs on the power distribution box if it is a device with fixed wiring. Otherwise, disconnect the mains plug from the housing...

  • Page 18: Th230

    Safety notes NOTICE The printer must only be installed and repaired by a technician who is certified by Diebold Nixdorf. CAUTION Risk of injury! The print head is a thermocouple, which reaches a high temperature during or immediately after printing; therefore do not touch the print head and its peripheral parts for safety reasons.

  • Page 19: Control Panel

    (*) The printer operates with the lowest current value (48W) if a currentless power supply unit from Diebold Nixdorf or an external power supply unit without automatic current identification is used. A maximum current value of between 48 and 90 watts can be defined in the configuration menu using a suitable power supply unit type.
  • Page 20 User Manual K-two Red ERROR LED flashing An error has occurred. Switch the printer off and then on again. If this still does not work, consult your Technical Support. POWER PAPER ERROR Meaning overview green yellow No power Power Power on...

  • Page 21: Changing The Paper Roll

    K-two User Manual 11.3 Changing the paper roll Open the K-two door. Press the OPEN button to open the printer cover. Open the TH230* and remove the paper roll and any remaining bits of paper from the printer compartment. •...

  • Page 22: Cleaning The Print Head

    Allow the print head to cool before cleaning. Clean the print head and rubber roller using a soft, lint-free cloth dampened in pure isopropyl alcohol (e.g. ISOPADS, which can be ordered from Diebold Nixdorf, replacement part number 01750104065).
  • Page 23 K-two User Manual Examine the print head. If there is still dirt remaining, repeat the cleaning process. The relevant and important thermocouple zone can be identified by the thin line that is criss- crossed by wires. Out of paper sensor HINWEIS Care not to damage the out of paper sensor when cleaning the print head.

  • Page 24: Cleaning Instructions

    Incorrect care may damage the screen; this is not covered by the warranty. 12.2 Maintenance and service Disconnect the K-two from the power supply when working on components and modules that are electrostatically charged. 12.3 Housing Clean the housing using a vacuum cleaner or duster.

  • Page 25: Permitted Cleaning Materials

    K-two User Manual 12.4 Permitted cleaning materials The products listed below can be ordered from the Diebold Nixdorf branch office or your Diebold Nixdorf sales partner. Product name Order number Explanations Cleaning cloths 01750097332 For all plastic and metal surfaces,...

  • Page 26: Technical Data

    User Manual K-two Technical data 13.1 System Mains input voltage 100-240 V / 60-50 Hz Power consumption 2.4-1.0 A Weight 22” double sided ca. 55 kg Weight 22” single sided ca. 35 kg Weight 27” double sided ca. 65 Kg Weight 27”...

  • Page 27: Electrical Characteritics Of The Power Supply

    K-two User Manual 13.3 Electrical characteritics of the power supply Nominal voltage 2.4 – 1.0 A Mains voltage range 100 - 240 V Nominal frequency 60 / 50 Hz Network type Permissable tolerance for voltage range -10 % bis +6% Permissable tolerance for rated frequency ±1 %...

  • Page 28: Scanner Honeywell Cf3680

    User Manual K-two 13.7 Scanner Honeywell CF3680 Illumination White LED Scan pattern Area image (640 px x 480 px array} Distance selection 3 position switch: 0 cm to 10 cm [O in to 4 in]. 0 cm to 20 cm [O in to 8 in].

  • Page 29: Rfid/Nfc Modul

    K-two User Manual 13.8 RFID/NFC Modul Provided Standards ISO/IEC 15693 ISO/IEC 14443 Type A ISO/IEC 14443 Type B RF-frequency 13.56 MHz Firmware-Updates Firmware upgradable via DFU interface Middleware JavaPOS 1.13 Operating system Windows 7, Linux 13.9 Displays 22” (TEM-22F-PUG-15-C), 27“ (TEF-27F- PUK-15A-C), 32”...

  • Page 30: Dimensions Of K-Two

    User Manual K-two Dimensions of K-two 14.1 K-two with 22”-display...

  • Page 31: K-Two With 27"-Display

    K-two User Manual 14.2 K-two with 27”-display...

  • Page 32: Certificates

    User Manual K-two Certificates This device meets the requirements of the EU directives 2014/30/EU with regard to “Electromagnetic compatibility” and, if applicable, 2014/35/EU “Low Voltage Directive” and 2011/65/EU “Restriction of Hazardous Substances”. The device therefore bears the CE label on the side.

  • Page 33: Recycling

    User Manual Recycling This device was developed in accordance with the Diebold Nixdorf standard for the "design and development of environmentally-friendly products". The device is produced without the use of CFCs and CCHs and is made in large part from recyclable materials and components.
  • Page 35 Diebold Nixdorf D-33094 Paderborn, Germany Order no.: 01750312066B...

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