the network device (e.g. the computer, tablet, etc.) and then plug
the power cable back into the Fios Home Wi-Fi Extender. After
3-5 minutes, recheck the Status LED and try again to access the
internet.
5.0b/
IF YOU ARE UNABLE TO CONNECT TO YOUR
FIOS HOME WI-FI EXTENDER
•
Be sure your wireless device is within range of your
Fios Home Wi-Fi Extender; move it closer to see if your
connection improves.
•
Check your network device's Wi-Fi settings to be sure your
device's Wi-Fi is on (enabled) and that you have the correct Wi-Fi
network and password (if using a Wi-Fi password) as configured
on your Fios Home Wi-Fi Extender.
•
Be sure you are connecting to the correct Wi-Fi network; check
to be sure you are using your Fios Home Wi-Fi Extender's SSID.
In some cases, if using a wireless password, you may need to
enter the Wi-Fi password into your network device again to be
sure your device accepts the password.
•
Check to be sure you are running the latest software for your
network device.
•
Try turning your network device's Wi-Fi off and on, and try to
connect.
•
If you have made any changes in your network settings and
turning your network device's Wi-Fi off and on does not help, try
to restart your network device.
USING WI-FI:
verizon.com/fios
|
05 / TROUBLESHOOTING
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