Verizon CE1000A User Manual

Wi-fi extender

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Wi-Fi

Extender

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Model CE1000A

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Page 2: Table Of Contents
Getting to Know Your IoT Network Verizon Wi-Fi Extender Wi-Fi Protected Setup 02 / Radio Management CONNECTING YOUR VERIZON WI-FI EXTENDER 04 / Setting up Your Verizon DIAGNOSTICS & MONITORING Wi-Fi Extender System Logging Main Screen Backhaul Logging System Settings...
Page 3 TABLE OF CONTENTS 05 / 07 / TROUBLESHOOTING NOTICES Troubleshooting Regulatory Compliance Tips Notices Frequently Asked Questions 06 / SPECIFICATIONS General Specifications LED Indicators Environmental Parameters ©2023 Verizon. All Rights Reserved...
Page 4: Introduction
01 / INTRODUCTION Package Contents System Requirements Features Getting to Know Your Verizon Wi-Fi Extender...
Page 5 01 / INTRODUCTION Verizon Wi-Fi Extender lets you transmit and distribute digital entertainment and information to multiple devices in your home/office. Your Extender supports networking using coaxial cables, Ethernet, or Wi-Fi, making it one of the most versatile and powerful Wi-Fi extenders available.
Page 6: Package Contents
A web browser, such as Chrome™, Firefox®, Internet Explorer 8® or higher, or Safari® 5.1 or higher 1.2/ FEATURES Your Verizon Wi-Fi Extender features include: • Support for multiple networking standards: – LAN: 802.11 a/b/g/n/ac/ax, Gigabit Ethernet and MoCA 2.5 interfaces •...
Page 7 – Wi-Fi Multimedia (WMM) for Wi-Fi QoS (quality-of-service) • Secure remote management using HTTPS 1.3/ GETTING TO KNOW YOUR VERIzON WI-FI ExTENDER 1.3a/ FRONT PANEL The Status LED will be solid white when your Verizon Wi-Fi Extender is turned on, connected to the internet, and functioning normally.
Page 8: Getting To Know Your Verizon Wi-Fi Extender
Power off 1.3b/ REAR PANEL The rear panel of your Verizon Wi-Fi Extender has a label that contains important information about your device, including the default settings for the Verizon Wi-Fi Extender’s Wi-Fi network name (SSID), Wi-Fi password (WPA2 key), local URL for accessing...
Page 9 01 / INTRODUCTION the Verizon Wi-Fi Extender’s administrative pages, and administrator password. The label also contains a QR code that you can scan with your smartphone, tablet, or other camera-equipped Wi-Fi device to allow you to automatically connect your device to your Wi-Fi network without typing in a password (requires a QR code reading app with support for Wi-Fi QR codes).
Page 10 Ethernet cables. • Coax LAN Coax LAN - connects your Verizon Wi-Fi Extender to the LAN and/or to other MoCA devices using a coaxial cable. • Reset Button Reset Button - allows you to reset your Verizon Wi-Fi Extender to the factory default settings.
Page 11 MOUNTING THE VERIzON WI-FI ExTENDER TO A WALL For optimum performance, the Verizon Wi-Fi Extender is designed to stand in a vertical upright position. Verizon does not recommend wall mounting the Verizon Wi-Fi Extender. However, if you wish to mount your Verizon Wi-Fi Extender, you can purchase a wall mount bracket from the Verizon Accessories Store at verizon.com/home/accessories/networking-wifi...
Page 12 GETTING TO KNOW YOUR VERIzON WI-FI ExTENDER Insert the anchors in the drilled holes and hammer until they are flush with the wall.
Page 14 GETTING TO KNOW YOUR VERIzON WI-FI ExTENDER Align the mounting hole located on the bottom of the Extender to the screw of the wall mount bracket.
Page 15 Rotate and align the Extender to the preferred position. While using the hole in the mounting bracket, connect the Ethernet cable providing internet to the Extender’s Ethernet port and other cables as needed. Tighten the bracket screw to lock the device in place. ©2023 Verizon. All Rights Reserved...
Page 16 GETTING TO KNOW YOUR VERIzON WI-FI ExTENDER To fasten the attached cables of the Extender, manage the cables, then tighten the Velcro® strap with buckle.
Page 17: Connecting Your Verizon Wi-Fi Extender
02 / CONNECTING YOUR VERIzON WI-FI ExTENDER Setting up Your Verizon Wi-Fi Extender Main Screen...
Page 18 02 / CONNECTING YOUR VERIZON WI-FI EXTENDER Connecting your Verizon Wi-Fi Extender and accessing its web-based User Interface (UI) are both simple procedures. Accessing the UI may vary slightly, depending on your device’s operating system and web browser. ©2023 Verizon. All Rights Reserved...
Page 19: Wi-Fi Extender
Using Wi-Fi backhaul, performance can be slower and the distance from the Router will be determined by the reach of Wi-Fi from the Verizon Router, the materials in the home, and neighboring Wi-Fi traffic. Wi-Fi backhaul is effective and convenient for Wi-Fi configuration, but based on Wi-Fi interference characteristics, does not perform as well as a wired connection.
Page 20 Ethernet cable instead of a coax cable. 2.0b/ WI-FI INSTALLATION Place the Verizon Wi-Fi Extender directly next to the Verizon Router. Take the Ethernet cable from the packaging and connect one end to the LAN port on the Router and the other end to the LAN port on the Extender.
Page 21 Note: The Verizon Wi-Fi Extender has a Wi-Fi Name/Password that is different from the Verizon Router. When the Extender connects to the Router via Coax, Ethernet, or Wi-Fi, the Extender is assigned the Wi-Fi Name/Password of the Router. At this time, the Extender doesn’t have the ability to use the Wi-Fi Name/Password on the...
Page 22: Main Screen
Open a web browser on the device connected to your Verizon Wi-Fi Extender network. In the browser address field (URL), enter the Extender’s IP address found in the UI of the Verizon Router, then press the Enter Enter key on your keyboard.
Page 23 MaIN SCREEN Note: The rear label of the Verizon Wi-Fi Extender has a Network Settings password that is different from that of the Verizon Router. When the Extender connects to the Router via Coax, Ethernet, or Wi-Fi, the extender is assigned the Network Settings password of the Router.
Page 24 Wi-Fi, Status, and Advanced settings. 2.1c/ MENU Information about the main menu options can be found in the following chapters: • System - this chapter • Wi-Fi - Chapter 3 • Diagnostics & Monitoring - Chapter 4 ©2023 Verizon. All Rights Reserved...
Page 25: System Settings
Verizon Wi-Fi Extender and local network. You can access the following advanced settings: • Factory Reset - resets your Verizon Wi-Fi Extender to its default settings. • Reboot - restarts your Verizon Wi-Fi Extender.
Page 27 Select System System from the left pane. Click System Status System Status to view the device information and network settings of your Verizon Wi-Fi Extender. 2.2b/ WI-FI STATUS Use the Wi-Fi status feature to view the status for either 2.4 GHz, or 6 GHz of your Extender’s Wi-Fi network.
Page 28 02 / CONNECTING YOUR VERIZON WI-FI EXTENDER To view the Wi-Fi security settings: Select System System from the left pane. Click Wi-Fi Status Wi-Fi Status to view the Wi-Fi settings of your Verizon Wi-Fi Extender. ©2023 Verizon. All Rights Reserved...
Page 29 2.2c/ FACTORY RESET You can restore the configuration settings to the factory default settings for your Verizon Wi-Fi Extender. Restoring the default settings erases the current configuration, including user defined settings and network connections. To restore your Verizon Wi-Fi Extender’s factory default settings:...
Page 30 02 / CONNECTING YOUR VERIZON WI-FI EXTENDER 2.2d/ OPEN SOURCE SOFTWARE To view: Select System System from the left pane. Click Open Source Software Open Source Software to view the information. ©2023 Verizon. All Rights Reserved...
Page 31 SYSTEM SETTINGS 2.2e/ REBOOT ExTENDER You can reboot your Verizon Wi-Fi Extender using the Reboot feature. Refer to 1.3b/ REAR PANEL for power reset button option. To reboot your Verizon Wi-Fi Extender using the user interface: Select Reboot Extender Reboot Extender in the System System section.
Page 32 Users password of the Verizon Router. Use the login password of the Verizon Router for managing your Extender settings. If you want to change your password, please log into the Verizon Router’s web interface and go to System/System Settings/ System/System Settings/ User Settings to make changes.
Page 33: Wi-Fi Settings
03 / WI-FI SETTINGS Overview Primary Network Guest Network IoT Network Wi-Fi Protected Setup Radio Management...
Page 34 03 / WI-FI SETTINGS Wi-Fi networking enables you to free yourself from wires, making your devices more accessible and easier to use. You can create a Wi-Fi network, including accessing and configuring Wi-Fi security options. ©2023 Verizon. All Rights Reserved...
Page 35: Overview
802.11a, b, g, n, ac or ax standards. These are the most common Wi-Fi standards. The Verizon Wi-Fi Extender contains 2.4 GHz, 5 GHz and 6 GHz Wi-Fi bands, and the operation modes and speeds are listed as follows: •...
Page 36: Primary Network
You can view the security settings for either 2.4 GHz, 5 GHz or 6 GHz of your Wi-Fi network. Self-Organizing Network (SON) Wi-Fi Enabled Self-Organizing Network (SON) Wi-Fi Enabled - allows for smart roaming to provide reliable Wi-Fi network with full signal strength in all areas. ©2023 Verizon. All Rights Reserved...
Page 37 PRIMaRY NETWORk To view the Wi-Fi security settings: Select Wi-Fi Wi-Fi from the left pane and then click Primary Primary Network Network. To view the Wi-Fi security, click the setup button.
Page 38 Wi-Fi by prioritizing these data streams. • WMM Power Save WMM Power Save - improves battery life on mobile Wi-Fi devices such as smart phones and tablets by fine-tuning power consumption. ©2023 Verizon. All Rights Reserved...
Page 39: Guest Network
The primary network and the guest network are separated from each other through firewalls. Guest Wi-Fi Guest Wi-Fi can be managed using the Verizon Router’s web interface. If you want to enable/disable your Guest Wi-Fi Guest Wi-Fi or to change the Guest Wi-Fi...
Page 40: Iot Network
2.4 Ghz band while keeping your Primary Network settings unchanged. IoT devices and Primary devices can communicate unrestricted. IoT Wi-Fi can be managed using the Verizon Router’s web interface. If you want to enable/disable your IoT Wi-Fi IoT Wi-Fi or to change the IoT Wi-Fi SSID...
Page 41: Wi-Fi Protected Setup
In most cases, this only requires the pressing of two buttons – one on your Verizon Wi-Fi Extender and one on the Wi-Fi client. This could be either a built-in button or one on a compatible Wi-Fi adapter/card, or a virtual button in software. Once completed, this allows Wi-Fi clients to join your Wi-Fi network.
Page 42 Option 2 on the user interface. • Click Register Register. • Alternatively, you can enter the Extender’s PIN shown on this screen into the WPS user interface of your device, if this PIN mode is supported by your Wi-Fi device. ©2023 Verizon. All Rights Reserved...
Page 43: Radio Management
RaDIO MaNaGEMENT After pressing the WPS button on your Verizon Wi-Fi Extender, you have two minutes to press the WPS button on the client device before the WPS session times out. When the WPS button on your Verizon Wi-Fi Extender is pressed, the Status LED on the front of your Verizon Wi-Fi Extender begins flashing blue.
Page 44 To view the channel settings: Select Radio Management Radio Management in the Wi-Fi Wi-Fi section. Click on Settings Settings on the top right-hand side of the Radio Radio Management Management page to configure the channel scan settings: ©2023 Verizon. All Rights Reserved...
Page 45 Click Scan Scan to perform a channel availability scan for the Verizon Wi-Fi Extender to identify the radio channels providing the best Wi-Fi performance. On the Channel Settings Channel Settings page for either 2.4 GHz,...
Page 46 03 / WI-FI SETTINGS To view the channel settings history: Select Radio Management Radio Management in the Wi-Fi Wi-Fi section. Click on History History to display the channel settings history. ©2023 Verizon. All Rights Reserved...
Page 47: Diagnostics & Monitoring
04 / DIAGNOSTICS & MONITORING System Logging Backhaul Logging...
Page 48 04 / DIAGNOSTICS & MONITORING Diagnostics & Monitoring displays the details and status of bandwidth monitoring, system logging, traffic monitoring and backhaul logging. ©2023 Verizon. All Rights Reserved...
Page 49: System Logging
4.0/ SYSTEM LOGGING System Logging provides a view of the most recent activity of your Verizon Wi-Fi Extender. In addition, you can view additional logs, such as the security, advanced, firewall, WAN DHCP and LAN DHCP. To view the system log: Select System Logging System Logging in the Diagnostics &...
Page 51: Backhaul Logging
Refresh. 4.1/ BACKHAUL LOGGING You can view a summary of the BHM (backhaul modes: Ethernet, coax and Wi-Fi) status of your Verizon Wi-Fi Extender. To view the backhaul log: Select Backhaul Logging Backhaul Logging in the Diagnostics & Monitoring Diagnostics & Monitoring...
Page 52 04 / DIAGNOSTICS & MONITORING To refresh the page, click Refresh Refresh. To delete the log information, click Clear Clear. To save the log information, click Save Save. ©2023 Verizon. All Rights Reserved...
Page 53: Troubleshooting
05 / TROUBLE SHOOTING Troubleshooting Tips Frequently Asked Questions...
Page 54 05 / TROUBLESHOOTING This chapter lists solutions for issues that may be encountered while using your Verizon Wi-Fi Extender as well as frequently asked questions. Although the majority of the Verizon Wi-Fi Extender’s LAN and internet connectivity is automatic and transparent, if an issue does occur accessing the internet (e.g.
Page 55 The first thing to check is whether your Verizon Wi-Fi Extender is powered on and is connected to the Router. Check the Status LED on the front of the Verizon Wi-Fi Extender. Be sure to refer to the “1.3a/ FRONT PANEL” on page 7 to determine status of the Verizon Wi-Fi Extender.
Page 56 • Be sure you are connecting to the correct Wi-Fi network; check to be sure you are using your Verizon Wi-Fi Extender’s SSID. In some cases, if using a Wi-Fi password, you may need to enter the Wi-Fi password into your network device again to be sure your device accepts the password.
Page 57 • If you are still unable to access your Verizon Wi-Fi Extender, you may need to try connecting to the Extender using another network device. If the issue goes away with another network device, the issue is likely with that individual network device’s...
Page 58 Verizon Wi-Fi Extender will be lost. • Using the tip of a ballpoint pen or pencil, press and hold the Reset button on the back of your Verizon Wi-Fi Extender for at least ten seconds. • Access the UI and navigate to the Advanced Settings page.
Page 59 IP address within the default range of 192.168.1.2 through 192.168.1.254. If the computer is not using an IP address within the correct IP range, it will not connect to your Verizon Wi-Fi Extender. • Verify the subnet mask address is set to 255.255.255.0.
Page 60 In rare cases you may also need to: • Unplug the Ethernet cable to Verizon Wi-Fi Extender and restart the Verizon Wi-Fi Extender, wait 1-2 mins. and insert the Ethernet cable again. • Under limited circumstances you may use a port forwarding configuration on the Router, based on the application you are using (refer to Verizon’s support online help for more details).
Page 61 TROUBLEShOOTING TIPS Condition Status LED Color Verizon Wi-Fi Extender Normal WHITE Normal operation (50% solid) Setup complete (solid) Extender is booting (soft blink) System restart (fast blink) BLUE Pairing mode (hard blink) WPS pairing successful (fast blink for 1 sec.) GREEN...
Page 62: Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS 5.1a/ I’VE RUN OUT OF ETHERNET PORTS ON MY VERIzON WI-FI ExTENDER. HOW DO I ADD MORE COMPUTERS OR DEVICES? Plugging in an Ethernet hub or switch expands the number of ports on your Verizon Wi-Fi Extender.
Page 63 VERIzON WI-FI ExTENDER? Yes, your Verizon Wi-Fi Extender can interface with 802.11a, b, g, n, ac or ax devices. Your Verizon Wi-Fi Extender also can be setup to handle only n Wi-Fi cards, g Wi-Fi cards, b Wi-Fi cards, or any combination of the three.
Page 64 I USED DHCP TO CONFIGURE MY NETWORK. DO I NEED TO RESTART MY COMPUTER TO REFRESH MY IP ADDRESS? No. In Windows 7, Windows 10 and OSX, unplug the Ethernet cable or Wi-Fi card, then plug it back in. ©2023 Verizon. All Rights Reserved...
Page 65 FREqUENTLY aSkED qUESTIONS 5.1i/ I CANNOT ACCESS MY VERIzON WI-FI ExTENDER UI. WHAT SHOULD I DO? If you cannot access the UI, verify the computer connected to your Verizon Wi-Fi Extender is set up to dynamically receive an IP address.
Page 66: Specifications
06 / SPECIFICATIONS General Specifications LED Indicators Environmental Parameters...
Page 67 06 / SPECIFICATIONS The specifications for your Verizon Wi-Fi Extender are as follows. This includes standards, cabling types and environmental parameters. ©2023 Verizon. All Rights Reserved...
Page 68: General Specifications
GENERaL SPECIFICaTIONS Note: The specifications listed in this chapter are subject to change without notice. 6.0/ GENERAL SPECIFICATIONS Model Number: CE1000A Standards: IEEE 802.3x, 802.3u IEEE 802.11a/b/g/n/ac/ax IP versions 4 and 6 Speed: Wired: MoCA LAN: 1125 – 1675 MHz, 2.5 Gbps...
Page 69: Led Indicators
IEEE 802.11ax: maximum up to 4.8 Gbps Cabling Type: Ethernet 100BaseT: UTP/STP Category 5 Ethernet 1000BaseT: UTP/STP Category 5e Ethernet 2.5/5/10GBaseT: UTP/STP Category 6a Firewall: ICSA certified 6.1/ LED INDICATORS Front Panel: Status LED Rear Panel: LAN Ethernet [2] ©2023 Verizon. All Rights Reserved...
Page 70: Environmental Parameters
ENVIRONMENTaL PaRaMETERS 6.2/ ENVIRONMENTAL PARAMETERS DIMENSIONS AND WEIGHT Verizon Wi-Fi Extender (unit only): Size: 4.72” wide x 9.85” high x 4.72” deep Weight: 2.822lbs/1.28kg Complete System (inc. packaging): Size: 10.71” wide x 7” high x 8.66” deep Weight: 4.669 lbs / 2.118 kg...
Page 71 Operating Temperature: 5° C to 40° C (41° F to 104° F) Storage Temperature: -5° C to 50° C (23° F to 122° F) Operating Humidity: 5% to 85% Storage Humidity: 5% to 93% (non-condensing) ©2023 Verizon. All Rights Reserved...
Page 72: Notices
07 / NOTICES Regulatory Compliance Notices...
Page 74: Regulatory Compliance Notices
REGULaTORY COMPLIaNCE NOTICES 7.0/ REGULATORY COMPLIANCE NOTICES 7.0a/ Class B Equipment Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 75 FCC regulations restrict the operation of this device to indoor use only. • The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet. ©2023 Verizon. All Rights Reserved...
Page 76 REGULaTORY COMPLIaNCE NOTICES • Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems. 7.0b/ Safety Warning: The circuit of cable distribution system under consideration is TNV-1 circuit. The common sides or earthed side of the circuit are connected to the screen of the coaxial cable through an antenna connector of tuner and to all accessible parts and circuits (SELV, LCC and accessible metal parts).
Page 77 (NEC), en particulier à la section 820.93, Mise à la terre du blindage conducteur extérieur d’un câble coaxial. 7.0d/ NEBS (Network Equipment Building System) Statement An external SPD is intended to be used with CR1000B/CE1000A. WARNING: WARNING: The intra-building ports of the equipment or subassembly is suitable for connection to intra-building or unexposed wiring or cabling only.
Page 78 This product includes software made available under open source licenses. Additional information about that software, applicable licenses, and downloadable copies of source code, is available at: https://verizon.com/opensource/ All open source software contained in this product is distributed WITHOUT ANY WARRANTY. All such software is subject to the copyrights of the authors and to the terms of the applicable licenses included in the download.

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