Related Manuals for Woodward HighProTec Series
Summary of Contents for Woodward HighProTec Series
- Page 1 HPT-3.6-EN-TSG TS-HPT-2 Version: 3.6 Original document ‧ English Troubleshooting Guide Revision: - (Build 41404) ‧ © 2019...
- Page 2 Original operating manual Woodward Kempen GmbH Krefelder Weg 47 ∙ D–47906 Kempen (Germany) Postfach 10 07 55 (P.O.Box) ∙ D–47884 Kempen (Germany) Telephone: +49 (0) 21 52 145 1 © 2019 Woodward Kempen GmbH Troubleshooting Guide HPT-3.6-EN-TSG...
-
Page 3: Table Of Contents
Table of contents Table of contents ....................Self-Supervision Messages . -
Page 4: Self-Supervision Messages
1 Self-Supervision Messages Self-Supervision Messages The protection device supervises its normal operation by executing various self-supervision checks during runtime of the device. When the protection device has detected a problem, the system LED starts flashing alternating red and green, and a message is recorded in the internal memory. - Page 5 1 Self-Supervision Messages 1.1 Self-Supervision – Error Messages Description Information Corrective Action SE 16…29 – reserved for future use – — SE 30 Prot Comm Err Problems with the 24 km Line Differential module. Get in contact with our service-team. You will be supplied with a tool for error analysis. SE 31 Intern.
-
Page 6: Self-Supervision - Warning Messages
1 Self-Supervision Messages 1.2 Self-Supervision – Warning Messages Self-Supervision – Warning Messages Description Information Corrective Action SW 1…3 – reserved for future use – — SW 4 Power Supply Your device suffered a short-term sag or outage of the Check your power supply. supply voltage. - Page 7 1 Self-Supervision Messages 1.2 Self-Supervision – Warning Messages Description Information Corrective Action See also “The Disturbance Recorder is permanently logging records”. SW 10 Connection refused The protection device refused an incoming connection This message typically results from a connection attempt using because of certificate or encryption problems.
-
Page 8: Self-Supervision - Information Messages
1 Self-Supervision Messages 1.3 Self-Supervision – Information Messages Self-Supervision – Information Messages Description Information Corrective Action SI 1…3 – reserved for future use – — SI 4 Inval Password Information that a wrong (access level) password was The message value is the number of wrong passwords that entered. -
Page 9: System Led Signals
2 System LED Signals System LED Signals Off (Not Illuminated) Description Information Corrective Action The System LED is off (not illuminated), and the other LEDs Either no supply voltage or the power supply is faulty. Please check the supply voltage. If it is OK, send the device to are also off. - Page 10 2 System LED Signals Flashing Red/Green Description Information Corrective Action The System LED is flashing red+green. The device is operating and all protection functions Please check the Self-Supervision messages (see ╚═▷ “Self- are working. But the internal self-supervision module Supervision Messages”), or get in contact with our service- has detected a previous problem in the system, which team.
-
Page 11: Problems With The Device
3 Problems with the Device 3.1 Hardware Problems with the Device Hardware Description Information Corrective Action Display failure. After selecting any key, the whole display remains Check the following issues: dark or the display is defective. • Is the supply voltage connected? This is the case when the System LED is illuminated. - Page 12 3 Problems with the Device 3.1 Hardware Description Information Corrective Action Wrong setting of the system time after an outage of the The internal battery for powering the clock during an The device is working properly with an empty clock battery. The supply voltage.
-
Page 13: Operation Of The Device
3 Problems with the Device 3.2 Operation of the Device Operation of the Device Description Information Corrective Action The binary outputs or LEDs are in unexpected state. A binary output or an LED has been reconfigured from Only until Release 3.5: The status of the binary output / LED latched to unlatched. - Page 14 3 Problems with the Device 3.2 Operation of the Device Description Information Corrective Action You can find a general description of access levels in chapter “Security” of the Technical Manual. Moreover, the Reference Manual lists all parameters in tabular form with their respective access level.
-
Page 15: Parameter Settings
3 Problems with the Device 3.3 Parameter Settings Parameter Settings Description Information Corrective Action Problems with the transfer of device parameters from one You have configured the parameters of a HighPROTEC Read out the device parameters with Smart view from the first protection device to another of the same type (e. g. -
Page 16: Protection And Control
3 Problems with the Device 3.4 Protection and Control Protection and Control Description Information Corrective Action After first start-up of the protective device there is a Two red LEDs are illuminated at the front of the HMI. With the factory default settings the protection relay is pending trip. - Page 17 3 Problems with the Device 3.4 Protection and Control Description Information Corrective Action Failure of control from local or remote. Neither local nor remote switch commands succeed. Check the following issues: • Is the switch command blocked? • Is the wiring correct? •...
-
Page 18: Communication
3 Problems with the Device 3.5 Communication Communication Description Information Corrective Action Failure of time synchronization. Check the following issues: • Is the correct protocol for time synchronization selected ([Device Para / Time / TimeSync / TimeSync] »TimeSync«)? • Is the timezone set correctly ([Device Para / Time / Timezone] »Time Zones«)? •... - Page 19 PC to the device via RS232. If your PC does not have a serial port, you need a USB-to-serial- adapter that has been approved by Woodward. (See Smart view manual.) This has to be installed correctly. Verify that your cable is a zero-modem cable (please refer to the Smart view manual).
- Page 20 3 Problems with the Device 3.5 Communication Description Information Corrective Action No communication (data transfer) with Smart view Required TCP/IP ports are blocked by a firewall. Make sure that no TCP/IP port in the range 52152 … 52163 is possible, even though a connection has been established. blocked.
- Page 21 3 Problems with the Device 3.5 Communication Description Information Corrective Action ◦ You can do a test of the fiber optic port (see Loopback Test). • “Ok (some errors)” ◦ Some errors occurred during normal protection communication. Check the value of [Operation / Status Display / Prot-Transfer / ProtCom / State] »24h Err Cr«.
-
Page 22: Recorder
3 Problems with the Device 3.6 Recorder Recorder Description Information Corrective Action The Event Recorder is permanently logging new events. The Event Recorder ([Operation / Recorders / Event Proceed as follows: rec] »Event rec«) does permanently show new events. • Check the Event Recorder to see which protection function To observe this phenomenon in Smart view, please is creating the events. - Page 23 Please reference publication HPT-3.6-EN-TSG https://wss.woodward.com/manuals/Library/Protection_Relays/HighPROTEC/Troubleshooting_Guide Woodward Kempen GmbH reserves the right to update any portion of this publication at any time. Information provided by Woodward Kempen GmbH is believed to be correct and reliable. However, Woodward Kempen GmbH assumes no responsibility unless otherwise expressly undertaken.
Need help?
Do you have a question about the HighProTec Series and is the answer not in the manual?
Questions and answers