Common Issues And Solutions; Common Issues Of Byd Battery-Box Lv And Solutions; Emergency; Warranty - BYD Battery-Box L 3.5(AU) User Manual

Storage environment temperature
-10~25℃
25~45℃
7 Compatible Inverter List
To make sure the system can be operated normally, please choose the compatible inverters with
BYD batteries and configure the system according to the BYD Battery-Box LV Compatible Inverter
List.

8 Common Issues and Solutions

8.1 Common Issues of BYD Battery-Box LV and Solutions

Issue description
Contactor disconnected
User also can monitor battery running status, warning and alarm information from App or
inverter display screen. For detailed information please refer to the Common Failures Displayed
on Inverter and Solution in the BYD Battery-Box LV Compatible Inverter List.

8.2 Emergency

Please cut off the power supply and turn off the battery in an emergency.

9 Warranty

BYD provides warranty when the product is installed and used according to the instructions
contain in the User Manual, Installation Manual, and Warranty Letter.
1. Please contact our local service provider for technical support & after sales service.
2. Please download the Warranty Letter via the following website:
Europe customer: www.eft-systems.de
Australia customer: www.alpspower.com.au
BYD Battery-Box LV User Manual
Recharge conditions for over discharged batteries
Possible cause
1. Battery high voltage
2. Battery low voltage
3. Battery high temperature
4. Battery over current
5. Other hardware failures.
Storage time
≤15 days
≤7 days
Solution
Please contact our after
service provider
immediately.
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