Compatible Inverter List; Common Issues And Solutions; Common Issues Of Byd Battery-Box Hv And Solutions; Common Issues Displayed On Inverter And Solutions - BYD Battery-Box HV series User Manual

7 Compatible Inverter List

To make sure that the system can operate normally, please choose BYD compatible inverters and
size the battery quantity accordingly. For more details, please refer to the Compatible Inverter List.

8 Common Issues and Solutions

8.1 Common Issues of BYD Battery-Box HV and Solutions

Issue Description
Air Switch Off
If the BYD Battery-Box HV system has been connected to the router, user can monitor the running
status of battery, warning, and alarm information via the built-in webpage, the log-in procedure
is as following:
Enter the correct IP address in the browser (IE, Google Chrome or Mozilla Firebox browsers are
recommended), and then enter the account and password to log in (the login ID: user; password:
user). User can change the password by themselves after the first log-in.
Log in the built-in webpage by selecting one of the following ways:
LAN

Connect the BYD Battery-Box HV system and the computer in the same LAN through router,
get the system's IP address on the router web page, then enter the system's IP address or
its host name: BYD + product serial number without the first three numbers (e.g. product serial
number is BYD100171708-00000, then host name will be BYD171708-00000) in the browser,
and enter the account and password to log in.
Direct Connection With Network Cable

Directly connect the computer to the network interface of BYD Battery-Box HV system with
the network cable, reset the computer's IP address (e.g. 192.168.6.8) to make the computer
and the BYD Battery-Box HV system on the same network segment, enter the IP: 192.168.6.1
in the browser, and enter the account and password to log in.

8.2 Common Issues Displayed On Inverter and Solutions

User can also monitor the running status of battery, warning, and alarm information from the App
or LED display of inverter, detailed information please refer to the Compatible Inverter List.

8.3 Emergency

Please cut off the power supply and turn off the battery in an emergency.
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BYD Battery-Box HV User Manual
Possible Causes
Battery low voltage protection
Battery high voltage protection
Battery high temperature protection
Other hardware failures.
Solution
Please contact our after sales service
provider immediately.