Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
www.rockwellautomation.com/support
packs. You can also visit our Support Center at
forums, technical information, FAQs, and to sign up for product notification updates.
In addition, we offer multiple support programs for installation, configuration, and troubleshooting. For more information, contact
your local distributor or Rockwell Automation representative, or visit
phone.
Installation Assistance
If you experience a problem within the first 24 hours of installation, review the information that is contained in the installation
instructions. You can contact Customer Support for initial help in getting your product up and running.
United States or Canada
Outside United States or Canada
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing
facility. However, if your product is not functioning and needs to be returned, follow these procedures.
United States
Outside United States
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this document,
complete this form, publication RA-DU002, available at http://www.rockwellautomation.com/literature/.
Allen-Bradley, ControlLogix, ControlLogix-XT, Logix5000, Rockwell Automation, Rockwell Software, RSLinx are trademarks of Rockwell Automation. Trademarks not belonging to Rockwell Automation are property of their respective
companies.
Rockwell Automation maintains current product environmental information on its website at
http://www.rockwellautomation.com/rockwellautomation/about-us/sustainability-ethics/product-environmental-compliance.page.
Rockwell Otomasyon Ticaret A.Ş., Kar Plaza İş Merkezi E Blok Kat:6 34752 İçerenköy, İstanbul, Tel: +90 (216) 5698400
Publication 1756-IN618A-EN-P - September 2015
you can find technical and application notes, sample code, and links to software service
https://rockwellautomation.custhelp.com/
1.440.646.3434
Use the
Worldwide Locator
at http://www.rockwellautomation.com/support/americas/phone_en.html, or contact your local Rockwell Automation
representative.
Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain one) to your distributor to complete
the return process.
Please contact your local Rockwell Automation representative for the return procedure.
for software updates, support chats and
http://www.rockwellautomation.com/services/online-
Copyright © 2015 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
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PN-327938