Ubiquiti UniFi UAP User Manual
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Ubiquiti UniFi UAP User Manual

Enterprise wifi system
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Enterprise WiFi System
Controller
Release Version: 3.2

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Summary of Contents for Ubiquiti UniFi UAP

  • Page 1 Enterprise WiFi System Controller Release Version: 3.2...

  • Page 2: Table Of Contents

    Configuration ..............36 Ubiquiti Networks, Inc.
  • Page 3 Ubiquiti Networks Support ........

  • Page 4: Chapter 1: System Setup

    The UniFi Controller is a wireless network management ® • Java Runtime Environment 1.6 (or above) software solution from Ubiquiti Networks . It allows you to ™ • Web Browser: Mozilla Firefox, Google Chrome, or manage multiple wireless networks using a web browser.

  • Page 5: Software Installation

    UniFi AP. Download the UniFi Controller software from the Ubiquiti Networks website. 1. Go to downloads.ubnt.com/UniFi.
  • Page 6 Note: U.S. product versions are locked to the U.S. Country Code to ensure compliance with FCC regulations. 3. Select the devices that you want to configure and click Next. Congratulations, your wireless network is now configured. Ubiquiti Networks, Inc.
  • Page 7 ® A login screen will appear for the UniFi Controller management interface. Enter the admin name and password that you created and click Login. Proceed to the next chapter for information on using the UniFi Controller software. Ubiquiti Networks, Inc.

  • Page 8: Chapter 2: Using The Unifi Controller Software

    • “Users Tab” on page 25 Interface, click this option. • “Guests Tab” on page 27 • “Insight Tab” on page 29 Common Interface Options The common interface options are accessible from all tabs in the UniFi interface. Ubiquiti Networks, Inc.
  • Page 9 • Recent Events (see the next column) Adopt Adopt an Access Point that is waiting for adoption. Archive Archive the selected alert message. • Alerts (see the next column) • “Settings” on page 7 • “Admin” on page 14 Ubiquiti Networks, Inc.
  • Page 10 Click Apply to save changes. Site Configurations Site Name Change the name of the site. Country Select your country from the drop-down menu. Automatic Upgrade When enabled, this option will automatically upgrade your firmware when an update is available. Ubiquiti Networks, Inc.
  • Page 11 • Security Select the type of security to use on your wireless network. Open This option is typically only used on the guest network. When enabled, wireless network access is open to anyone without requiring a password. Ubiquiti Networks, Inc.
  • Page 12 You can change the name of your WLAN group. policies on this wireless network. Radio Select the appropriate radio, 2G or 5G. Channel Select the channel that all of the APs will use for Zero Handoff Roaming. Apply Click Apply to save changes. Ubiquiti Networks, Inc.
  • Page 13 After accepting the Terms of Use, login pages. See “Portal Customization” on page 48 guests are redirected to the URL that you specify. Ensure for details on setting up custom portal pages. that the URL begins with http:// (example: http://www.ubnt.com). Ubiquiti Networks, Inc.
  • Page 14 Portal URL Hostname Enter a hostname for the portal URL in place of the default IP address. Paired with an SSL certificate, this ensures that site certificates are displayed as trusted in the guest browser. Example: www.ubnt.com Ubiquiti Networks, Inc.
  • Page 15 Click Go to Hotspot Manager Allowed Subnets Enter any subnets that you want guests to manage Wireless Guests, Payments/Transactions, to be able to access. Vouchers, and Operator Accounts. See “Hotspot Apply Click Apply to save changes. Manager” on page 45. Ubiquiti Networks, Inc.
  • Page 16 Enter the email address that will appear as the sender of the email alert. Test SMTP Server • Enter an email address and click Send to test the mail server setup. • Apply Click Apply to save changes. Ubiquiti Networks, Inc.
  • Page 17 Select this option to download a file to your (read-only access). computer with information about your configuration. You can email this file to our support team. • Invite Click Invite to send an email invitation. • Cancel Click Cancel to discard changes. Ubiquiti Networks, Inc.

  • Page 18: Chapter 3: Map Tab

    Adding Custom Maps To add a custom map, you must first create the image using an illustration, image editing, or blueprint application that exports a file in .jpg, .gif, or .png file format. Ubiquiti Networks, Inc.

  • Page 19: Adding A Google Map

    (valid file formats are .jpg, .gif, and .png). Click Continue. 2. Click Add a Map. Add a Map 4. Click Close. 3. Enter a map name in the Description field and click Use Google Maps. Click Continue. Ubiquiti Networks, Inc.

  • Page 20: Placing Access Points On The Map

    APs list on the left to the appropriate location(s) on the map. You can also click Satellite for a satellite view, as seen from above. The Access Point will appear in the area that you placed it. Click Take Snapshot to capture a screenshot. Ubiquiti Networks, Inc.
  • Page 21 Remove Remove the Access Point from its • Coverage Displays a visual representation of the location on the map. wireless range covered by the Access Point. Ubiquiti Networks, Inc.

  • Page 22: Setting The Map Scale

    The legend at the bottom of the map shows the new scale of the map. Set Map Scale Use this option to define the scale of the map. You will draw a line and define the distance that the line represents. Ubiquiti Networks, Inc.

  • Page 23: Chapter 4: Statistics Tab

    24 hours is also displayed on this screen. Clients # of Clients A visual pie chart represents the client distribution amongst the APs. Place the mouse cursor over the chart for percentage details. Ubiquiti Networks, Inc.

  • Page 24: Quick Look

    Access Points. Place the mouse cursor over the chart for percentage details. Traffic A pie chart represents traffic on the most active Access Points. Place the mouse cursor over the chart for percentage details. Ubiquiti Networks, Inc.

  • Page 25: Chapter 5: Access Points Tab

    Displays the IP address of the Access Point. Access Points, one by one, except for wirelessly uplinked Access Points, which are intentionally excluded from upgrading. On any sub-tab, you can click any of the column headers to change the list order. Ubiquiti Networks, Inc.

  • Page 26: Config

    Locate button is clicked again. The LED on the Access Point will flash so that you can place it in the correct location on the map. The LED will flash until the Locate button is clicked again. Ubiquiti Networks, Inc.

  • Page 27: Performance

    Managed by Other The Access Point is not in the default state but it is not controlled by the UniFi Controller. • Pending Approval The Access Point is in the default state and is available for adoption. Ubiquiti Networks, Inc.

  • Page 28: Chapter 6: Users Tab

    Enter. You can apply one of the following filters: • Only display users of the 2.4 GHz wireless network. • Only display users of the 5 GHz wireless network. • Display all users. Ubiquiti Networks, Inc.
  • Page 29 Block this user from accessing the Access Point and add the client device to the Blocked Device list. • Reconnect Reconnect this user to the Access Point and remove the client device from the Blocked Device list. Ubiquiti Networks, Inc.

  • Page 30: Chapter 7: Guests Tab

    Enter. You can apply one of the following filters: • Only display guests of the 2.4 GHz wireless network. • Only display guests of the 5 GHz wireless network. • Display all guests. Ubiquiti Networks, Inc.
  • Page 31 Displays the total amount of data uploaded by the guest. Activity Displays the level of activity for each guest. Bars Activity Level (Bytes per second) Idle 8000 64000 512000 2048000 Uptime Displays the amount of time the guest has been connected for this session. Ubiquiti Networks, Inc.

  • Page 32: Chapter 8: Insight Tab

    On any sub-tab, you can click any of the column headers Access Point. (See “Configuration” on page 44 for to change the list order. more information.) • User Only display users. • Guest Only display guests. • Display all users and guests. Ubiquiti Networks, Inc.

  • Page 33: Rogue Access Points

    Displays the MAC address of the AP’s wireless interface. Channel Displays the channel setting that the AP was detected on. Type Displays the security status indicating whether encryption is used. Manufacturer Displays the name of the AP manufacturer. Ubiquiti Networks, Inc.

  • Page 34: Past Guest Authorizations

    Displays the last known IP address of the guest. Last AP Displays the name or MAC address of the last Access Point used by the guest. You can click the name to get additional details on the Access Point. Ubiquiti Networks, Inc.

  • Page 35: Chapter 9: Access Point Details

    Displays the RX (receive) rate. Down Pkts/Bytes Displays the amount of data downloaded as packets and bytes. Up Pkts/Bytes Displays the amount of data uploaded as packets and bytes. Activity Displays the level of activity in Bytes per second. Ubiquiti Networks, Inc.
  • Page 36 APs. Activity Displays the level of activity in Bytes per second. Actions Click a button to perform the desired action: Remove • Remove the wireless Access Point from the wired Access Point. Ubiquiti Networks, Inc.
  • Page 37 # Users Displays the number of users connected to the primary network. # Guests Displays the number of users connected to the guest network. Ubiquiti Networks, Inc.

  • Page 38: Users

    You can click the name to get additional details. WLAN Displays the network name or SSID of the wireless network in use. Signal Displays the percentage of signal strength between the user and AP. Displays the TX (transmit) rate. Ubiquiti Networks, Inc.

  • Page 39: Configuration

    After applying the settings, go to Transmit Power under Details > Radio, which always shows EIRP, and place the mouse over it to display how it’s calculated. Apply Click Apply to save changes. Ubiquiti Networks, Inc.
  • Page 40 Click Override to enable a VLAN (Virtual Local Area Network), set the VLAN ID, and enter the SSID override name to apply to the wireless network. Note: The Override option is not available for a Zero Handoff WLAN Group. Ubiquiti Networks, Inc.
  • Page 41 Enter the IP address of the primary DNS server. Alternate DNS Enter the IP address of the secondary DNS server. DNS suffix Enter the FQDN (Fully Qualified Domain Name) without the hostname. Apply Click Apply to save changes. Ubiquiti Networks, Inc.
  • Page 42 Point from this list of Potential Uplinks. Note: An Access Point can only uplink to another Access Point using the same radio band. For example, the UAP-Outdoor 5G can only uplink to another UniFi AP using the 5 GHz radio band. Ubiquiti Networks, Inc.
  • Page 43 Do not use the Forget this AP option when the Access Point is in an Isolated state. If you do, then the only way to make the Access Point accessible from the UniFi Controller is to take it down and connect it by wire. Ubiquiti Networks, Inc.
  • Page 44 Controller. The URL will be automatically displayed but you may need to verify its accuracy as the system may have multiple interfaces. Adopt Click Adopt to adopt the Access Point so you can manage it using the UniFi Controller software. Ubiquiti Networks, Inc.
  • Page 45 Disconnected state. If you do, the only way to make the Access Point accessible from the UniFi Controller is to take it down and connect by wire. Move to To move the Access Point, select another site from the drop-down menu. Ubiquiti Networks, Inc.

  • Page 46: Chapter 10: User/Guest Details

    If the user is offline, the following information is displayed: MAC Address Displays the MAC address of the user. Hostname Displays the name (if defined). Last Seen Displays the last date and time the user was connected to the primary or guest network. Ubiquiti Networks, Inc.

  • Page 47: History

    Automatic. User Groups are set up under the Settings tab > User Groups option (see “Settings > User Groups” on page 13 for more information). Apply Click Apply to save changes. Debug Device Type Displays the manufacturer of the client device. Ubiquiti Networks, Inc.

  • Page 48: Chapter 11: Hotspot Manager

    Immediately disconnect the selected guest. Extend • Every time you click this button, you extend a guest’s session for an additional 24 hours. For example, if you click it three times, you will extend guest access for three more days. Ubiquiti Networks, Inc.
  • Page 49 User‑defined. If you select User-defined, enter a number and specify day, minute, or hour. Add Notes Click Add Notes to include any notes • specific to this batch of vouchers. • Create Vouchers Click Create Vouchers to create the vouchers as specified. Ubiquiti Networks, Inc.
  • Page 50 Click Create Operator to create the operator account. To test the operator account, log out of the UniFi Controller software and log in using the operator credentials. Only the Wireless Guests, Payments/Transactions, and Vouchers tabs will appear. Ubiquiti Networks, Inc.

  • Page 51: Overview

    3. Select Portal Customization to enable it, and then click Apply. /Applications/UniFi.app/Contents/Resources/data/ sites/<site_name>/portal Windows <Drive_Letter>:\Users\<Username>\Ubiquiti UniFi\data\ sites\<site_name>\portal For specific instructions on accessing the files, refer to the specific operating system: • “Mac” on page 49 • “Windows” on page 50 Ubiquiti Networks, Inc.
  • Page 52 3. Double-click the Contents folder to open it. 7. Double-click the folder whose name matches the name of the site you are configuring. 4. Double-click the Resources folder to open it. 8. Double-click the portal folder to open it. Ubiquiti Networks, Inc.
  • Page 53 11. You can customize voucher.css and voucher.html to fit your needs. Windows Additional details on portal customization can be found in The Windows files are located in the following location: our community site at: <Drive_Letter>:\Users\<Username>\Ubiquiti UniFi\ http://kb.ubnt.com/unifi/portal-customization data\sites\<site_name>\portal Ubiquiti Networks, Inc.

  • Page 54: Appendix B: Unifi Discovery Utility

    Overview (adopted but unable to contact the UniFi Controller software). The Ubiquiti UniFi Discovery Utility includes tools that allow the discovery and management of UniFi Enterprise WiFi System Access Points. It is installed automatically as part of the UniFi Controller software installation process.
  • Page 55 Access Point will flash so that it can be differentiated Controller software. from the other Access Points. Username If required, enter the device username. Password If required, enter the device password. Apply Click Apply to save the inform URL. Ubiquiti Networks, Inc.
  • Page 56 If required, enter the device username. Password If required, enter the device password. Password If required, enter the device password. Apply Click Apply to reset the Access Point to factory Apply Click Apply to reboot the Access Point. default settings. Ubiquiti Networks, Inc.

  • Page 57: Appendix C: Contact Information

    © 2011-2014 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. All other trademarks are the property of their respective owners.

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