Hewlett Packard Enterprise Synergy 12Gb SAS Storage User Manual
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Hewlett Packard Enterprise Synergy 12Gb SAS Storage User Manual

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HPE Synergy 12Gb SAS Storage User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots the HPE Synergy 12Gb SAS
Connection Module, HPE Synergy D3940 Storage Module, HPE Smart Array P542D RAID Controller, and HPE
Smart Array P416ie-m SR Gen10 Controller for the HPE Synergy 12000 Frame. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products
with hazardous energy levels.
Part Number: 789815-007
Published: October 2019
Edition: 8

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Summary of Contents for Hewlett Packard Enterprise Synergy 12Gb SAS Storage

  • Page 1 Connection Module, HPE Synergy D3940 Storage Module, HPE Smart Array P542D RAID Controller, and HPE Smart Array P416ie-m SR Gen10 Controller for the HPE Synergy 12000 Frame. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Product overview........................7 Synergy SAS Storage features......................................7 HPE Synergy 12Gb SAS Connection Module................................7 Features............................................7 Front panel and LED definitions..................................7 HPE Synergy D3940 Storage Module....................................8 Features............................................8 Front panel components.......................................9 Front panel and LED definitions..................................9 Side panel........................................... 10 Device bay numbering......................................
  • Page 4 Creating an enclosure group................................. 35 Logical enclosure........................................37 Creating a logical enclosure................................37 Check alerts..........................................38 Dashboard........................................ 38 Activity........................................41 Check for errors.....................................42 Server profiles..........................................42 Creating server profiles..................................43 Delete or force delete a server profile............................50 Inventory..............................................51 Interconnect..........................................51 Viewing interconnects..................................51 Drive enclosure........................................51 Viewing drive enclosures.................................51 Operations..........................53...
  • Page 5 HPE OneView Help for HPE Synergy and HPE OneView API Reference............69 HPE Synergy QuickSpecs................................69 HPE Synergy document overview (documentation map)..........................69 Acronyms and abbreviations....................71 Support and other resources....................73 Accessing Hewlett Packard Enterprise Support..............................73 Accessing updates..........................................73 Customer self repair..........................................74 Remote support............................................74 Warranty information..........................................74 Regulatory information........................................74...
  • Page 6 Acknowledgments ® ® Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ™ Java is a US trademark of Sun Microsystems, Inc. ® UNIX is a registered trademark of The Open Group.

  • Page 7: Product Overview

    Product overview Synergy SAS Storage features Synergy SAS Storage supports the following types of devices that are designed for use in an HPE Synergy 12000 Frame: HPE Synergy 12Gb SAS Connection Module • • HPE Synergy D3940 Storage Module • HPE Smart Array P542D RAID Controller HPE Smart Array P416ie-m RAID Controller •...

  • Page 8: Hpe Synergy D3940 Storage Module

    HPE Synergy 12Gb SAS Connection Modules. Most SAS drives are dual-ported. To achieve optimal availability, Hewlett Packard Enterprise recommends using dual- ported SAS drives with the HPE Synergy D3940 Storage Module.

  • Page 9: Front Panel Components

    Front panel components Item Description Storage module handle Storage module handle release latch Drive drawer handle release latch Drive drawer handle Product information tag Front panel and LED definitions The front panel and LED layout shown in the following illustration is an example. Depending on your specific model, the LEDs might be different.

  • Page 10: Side Panel

    Item Status Definition Drawer status Solid green Drive drawer is closed Flashing green Drive drawer is open Flashing amber Thermal warning, close the drive drawer Solid blue One or more drives are being located Flashing blue Firmware flash in progress No drives are being located Health status Green...

  • Page 11: Device Bay Numbering

    Item Description I/O adapter health LED I/O adapter bay 1 I/O adapter bay 2 Device bay numbering • 40 hot-pluggable small form factor drive bays ◦ For proper air flow, drives must be populated from back to front. Based on the following drive numbering, begin populating bays 33 through 40, and continue to populate back to front, finishing with bays 1 through 8.

  • Page 12: Smartdrive Hot-Plug Drive Led Definitions

    SmartDrive hot-plug drive LED definitions Item Description Status Locate • Solid blue = The drive is being identified by a host application. • Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED •...

  • Page 13: Hpe Smart Array Controllers

    The HPE Smart Array controllers allow connection to SAS or SATA drives in the HPE Synergy D3940. IMPORTANT: SATA and certain SAS drives are single-ported. Hewlett Packard Enterprise does not recommend SATA or single-ported SAS drives with software-defined storage such as VMware vSAN or HPE StoreVirtual VSA. In single- domain, a hardware fault could result in a cluster failure.

  • Page 14: P542D Controller Ports And Connectors

    HPE Synergy 12Gb SAS Connection Modules. Most SAS drives are dual-ported. To achieve optimal availability, Hewlett Packard Enterprise recommends using dual- ported SAS drives with the HPE Synergy D3940 Storage Module.

  • Page 15: Hpe Smart Array P416Ie-M Controller

    • Smart Array management tools For more information on the HPE Smart Array P416ie-m Controller security features, see the controller HPE Smart Array SR Gen10 User Guide on the Hewlett Packard Enterprise website. P416ie-m controller ports and connectors Product overview...
  • Page 16 Item Description Internal x4 Slim SAS port 4i Fabric connector Internal x4 Slim SAS port 3i Product overview...

  • Page 17: Planning

    Nonredundant single HPE Synergy 12Gb SAS Connection Module As a best practice, Hewlett Packard Enterprise recommends designing your storage fabric for full redundancy; however, nonredundant solutions are supported with the correct configuration. In the following figure, you will see how the fabric allows for connections to single or dual I/O adapters in each storage module, as well as routing required in nonredundant connections.
  • Page 18 configuration, as long as the connection module is correctly placed in interconnect module 4 to align with the location of the storage module. Front view HPE Synergy 12000 Frame device bays Planning...

  • Page 19: Synergy D3940 Drive Count And Performance Details

    Back view HPE Synergy 12000 Frame interconnect module bays Synergy D3940 drive count and performance details The drive count and workload details in the following illustration are examples. The drive ratios listed are not fixed ratios and are only examples of an even distribution of drives across available compute modules. Planning...

  • Page 20: Synergy Sas Storage Solution Planning Guidelines

    Item Total D3940 drive bays Average Drive Count Maximum Performance per Compute Module 40 SFF drives 4 SFF 200K IOPS 80 SFF drives 10 SFF 500K IOPS 120 SFF drives 20 SFF 1M IOPS 160 SFF drives 40 SFF 1M IOPS Based on full Synergy Frame.

  • Page 21: Server Profile

    • Each Synergy frame that contains at least one HPE Synergy D3940 Storage Module must also contain at least one connection module. • There can be no more than two HPE Synergy 12Gb SAS Connection Modules in each frame. • The HPE Smart Array controller may require a Smart Storage battery to support cache operations (HPE 96W Smart Storage Battery with 260mm Cable 782958-B21).

  • Page 22: Server Profile Mobility

    Sanitize erase—When you sanitize erase a drive, you remove all sensitive information from a physical drive. Information • removed includes nonvolatile media, nonvolatile cache, bad blocks, and overprovisioned areas. Sanitize erase operations cannot be stopped after starting, and the drive will continue to sanitize after a hot-plug or server reboot. During the sanitize erase operation, the drive is unusable until after the process is complete.

  • Page 23: Deployment

    Deployment Installing Synergy SAS storage solution components Minimum requirements for VSAN configurations include the following: • Smart Array driver—1.0.0.1060 • VMWare kernel— 6.5u1 HPE Synergy 12Gb SAS Connection Module installation guidelines • The HPE Synergy 12Gb SAS Connection Module can be hot-installed in an operational frame. •...

  • Page 24: Hpe Synergy D3940 Storage Module Installation Guidelines

    When installed in an operational frame, the module automatically powers up and performs a series of Power On Self-Tests. 3. Observe the following actions during startup: • All LEDs might flash amber, blue, off, and then green during the first two seconds while the connection module is powering up.

  • Page 25: Installing An Hpe Synergy D3940 Storage Module

    • In single connection module configurations: if the SAS connection module is in interconnect module1, then the storage modules are only supported in device bays 1-6. • If the SAS connection module is in interconnect module 4, then the HPE Synergy D3940 Storage Modules are only supported in device bays 7-12.

  • Page 26: Installing I/O Adapter

    3. To add drives to the drive drawer, see Installing the drives in the storage module. Installing I/O adapter Procedure 1. Open the release lever. 2. Install the HPE Synergy D3940 Storage Module, and then close the release lever. Installing drives The HPE Synergy D3940 Storage Module supports up to 40 SFF drives.
  • Page 27 Procedure 1. Determine the status of the drive from the Hot-plug drive LED definitions. CAUTION: Do not remove a drive with the Do Not Remove LED illuminated. 2. Back up all compute module data. 3. Open the drive drawer by pressing the drive drawer release latch and pull out the drawer with the driver drawer release handle.

  • Page 28: Hpe Smart Array Controller Installation Guidelines

    IMPORTANT: For more information about the association between the mezzanine bay and the interconnect bays, see the HPE Synergy 12000 Frame Setup and Installation Guide in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/synergy-docs). Where you install the mezzanine card determines where to install the interconnect modules.
  • Page 29 If you are installing an HPE Smart Array P416ie-m RAID controller with a premium backplane, install and route the HPE SAS Cable for the controller from the premium backplane to the mezzanine card in mezzanine 1. 10. If you are installing an HPE Smart Array P542D Controller with a NVMe-enabled backplane, you must connect a SAS cable between the mezzanine card and the backplane.

  • Page 30: Configuration

    HPE OneView, see the online help in the product or the HPE OneView Help for HPE Synergy in the Hewlett Packard Enterprise information library (http://www.hpe.com/info/synergy-docs). IMPORTANT: Hewlett Packard Enterprise recommends that you create regular backups, preferably once a day and after you make hardware or software configuration changes in the managed environment.

  • Page 31: Logical Interconnect Groups

    2. Click + Add Firmware Bundle, click Choose file, and then choose a Support Pack for ProLiant (SPP) to upload. 3. Click Start upload. Logical interconnect groups A logical interconnect group is a set of logical interconnects that represent the available networks based on internal networks, uplink sets, and interconnect settings for a set of physical interconnects in a single enclosure or set of enclosures.
  • Page 32 2. Click + Create logical interconnect group . 3. Enter a Name for the logical interconnect group. 4. Select the HPE Synergy 12Gb SAS Connection Moduleas the Interconnect type. When an HPE Synergy 12Gb SAS Connection Module is selected, the Enclosure count populates, and the Interconnect bay set becomes 1.
  • Page 33 Deployment...

  • Page 34: Enclosure Group

    6. Click Create to finish, or click Create+ to create additional interconnect groups. If both bays are set to none, a parameter validation error occurs. Enclosure group An enclosure group is a logical resource that defines a consistent configuration for an enclosure. The network connectivity for an enclosure group is defined by the logical interconnect groups associated with the enclosure group.

  • Page 35: Creating An Enclosure Group

    Creating an enclosure group Procedure 1. From the HPE OneView main menu, select Enclosure Groups. 2. Click + Create enclosure group. 3. Specify a unique Name for a new enclosure group. 4. Select an Enclosure count. 5. Choose how IPv4 addresses are managed. 6.
  • Page 36 9. Click Create to create the enclosure group, or click Create+ to create multiple enclosure groups. Deployment...

  • Page 37: Logical Enclosure

    If you need assistance with your entries, see the Enclosure Groups screen details section of the HPE OneView help (http:// www.hpe.com/info/oneview/docs). Logical enclosure A logical enclosure represents a logical view of a single enclosure with an enclosure group serving as a template. If the intended configuration in the logical enclosure does not match the actual configuration on the enclosure, the logical enclosure becomes inconsistent.

  • Page 38: Check Alerts

    3. Enter a unique name into the Name field. 4. Select a compatible Enclosure Group option. 5. Select a Firmware baseline option. 6. Click Create to create the enclosure group, or click Create + to create multiple logical enclosures. Check alerts Alert messages are generated to notify you that some meaningful event occurred and that an action might be required.
  • Page 39 2. View the status charts for a summary of health status for each resource. The number displayed next to the resource name indicates the total number of resource instances known to the appliance. To learn more, click the resource name to display the resource's main screen and view detailed health and status information.
  • Page 40 2. Select the icon to the right of the Dashboard screen, and then click Add. 3. From the menu, select Drive Enclosure. Deployment...

  • Page 41: Activity

    4. Click Add to add the drive enclosure topic to the Dashboard, or click Add+ to include additional topics to the Dashboard. Activity The Activity page provides detailed information for each alert generated through HPE OneView. Checking alerts through the Activity page Procedure 1.

  • Page 42: Check For Errors

    2. View the details of each alert. Check for errors Check the interconnects, drive enclosures, and logical interconnects for errors. Server profiles A server profile captures key aspects of a server configuration in one place, including firmware levels, BIOS settings, network connectivity, boot order configuration, local storage, SAN storage, and unique IDs.

  • Page 43: Creating Server Profiles

    Creating server profiles Procedure 1. From the HPE OneView main menu, select Server Profiles. 2. Click + Create profile. 3. Supply the requested data for the following panels: • General • OS Deployment Settings • Firmware • Connections • SAN storage •...
  • Page 44 • Managed manually—Indicates that the storage controller is managed by the user outside of HPE OneView. • RAID—Indicates HPE OneView configures the storage controller into RAID mode. • HBA—Indicates HPE OneView manages the controller into HBA mode. 2. If Managed manually or HBA is chosen, click Create Logical JBOD. NOTE: The maximum logical JBOD limit is 108 per Synergy frame.
  • Page 45 • Name of the logical drive • RAID level—0, 1, 1 ADM, 10, 10 ADM, 5, or 6 • Number of physical drives • Minimum drive size • Maximum drive size • Drive technology—SAS HDD, SATA HDD, SAS SSD, or SATA SSD b.
  • Page 46 Deployment...
  • Page 47 For more information about configuring the HPE Synergy D3940 storage module using HPE OneView, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/oneview/docs). Creating Gen10 server profiles Procedure 1. For RAID, HBA, or mixed modes, select, Manage Mezz 1 storage controller. 2. For unmanaged or singular HBA and RAID modes, select Create logical JBOD. NOTE: The maximum logical JBOD limit is 108 per Synergy frame.
  • Page 48 NOTE: The maximum logical JBOD limit is 108 per Synergy frame. This number includes external logical drives. a. Supply the following data: • Name of the logical drive • RAID level—0, 1, 1 ADM, 10, 10 ADM, 5, or 6 •...
  • Page 49 Deployment...

  • Page 50: Delete Or Force Delete A Server Profile

    For more information about configuring the HPE Synergy D3940 storage module using HPE OneView, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/oneview/docs). Delete or force delete a server profile You can delete a server profile that you no longer need. After you delete the server profile, the server hardware is available for another server profile.

  • Page 51: Inventory

    Inventory Interconnect You do not add interconnects to the appliance, you add enclosures and the interconnects in them are added to the appliance automatically. When you add an enclosure, the interconnects in the enclosure are added if they are members of a logical interconnect group of the enclosure group used to add the enclosure.
  • Page 52 Deployment...

  • Page 53: Operations

    Operations Status event notifications An alert message informs you that an event occurred that requires your attention. An alert message is an important troubleshooting tool. It indicates when an event occurred and which resource reported it. An alert message provides details about the event and suggests a solution. If a user- or system-initiated action is complete, there is a record for it.

  • Page 54: Receiving Event Notifications Through Hpe Oneview Restapi

    3. Enter a Sending email address. 4. Enter a Password if desired. 5. Enable Alert email. 6. Click Add alert email filter, add any desired alert filters, and then click OK. Receiving event notifications through HPE OneView RESTapi You can also use the REST API to receive status event notifications. Operations...

  • Page 55: Firmware

    REST API: /rest/alerts For more information, see the HPE OneView REST API Reference. Firmware Firmware is preinstalled on each module in the factory, but an updated firmware version may be made available on a periodic basis. Maintaining current firmware is critical for ongoing support and to ensure that your operating environment has the latest solution-level features and functions.

  • Page 56: Modifying Local Storage

    IMPORTANT: An orchestrated firmware update requires that the current firmware and the new firmware are compatible for a nondisruptive update. If the Orchestrated firmware update fails, HPE OneView advises that the Orchestrated firmware update was not complete and that a Parallel firmware update is required. If the firmware update fails, the installed firmware will not change, and functionality of the storage module and connection module will continue uninterrupted.

  • Page 57: Hba

    • Adding logical JBODs. • Using a local HPSSA tool to perform an array expansion and logical drive extension of existing logical drives. Performing the array expansion and logical drive extension will increase the number of member disks and extend the logical drive to use the capacity of the larger array.

  • Page 58: Removing A Storage Module Without Disturbing Servers In A Frame

    Prerequisites Hewlett Packard Enterprise supports moving the HPE Synergy D3940 Storage Module to a different bay within the Synergy frame. Before moving the storage module, all logical drives exposed to the Smart Array and located in the mezzanine slot must be in the OK state.

  • Page 59: Replacing Synergy Sas Storage Solution Components

    HPE OneView—View system information, status alerts, device information, and confirm that the device status is Normal. For more information on accessing and using HPE OneView, see the online help in the product or the HPE OneView Help for HPE Synergy in the Hewlett Packard Enterprise information library (http://www.hpe.com/info/synergy-docs). Operations...

  • Page 60: Replacing Hpe Synergy D3940 Storage Module Enclosure

    Replacing HPE Synergy D3940 Storage Module Enclosure Powering down the HPE Synergy D3940 Storage Module To disable the power LED, you must power down all the assigned compute modules or delete the assigned server profiles. Actions within HPE OneView allow you to power down the HPE Synergy D3940 Storage Module. Removing the HPE Synergy D3940 Storage Module WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 61: Installing The Replacement Hpe Synergy D3940 Storage Module

    HPE OneView—View system information, status alerts, device information, and confirm that the device status is Normal. For more information on accessing and using HPE OneView, see the online help in the product or the HPE OneView Help for HPE Synergy in the Hewlett Packard Enterprise information library (http://www.hpe.com/info/synergy-docs). Replacing the I/O adapter...

  • Page 62: Installing The Replacement I/O Adapter

    HPE OneView—View system information, status alerts, device information, and confirm that the device status is Normal. For more information on accessing and using HPE OneView, see the online help in the product or the HPE OneView Help for HPE Synergy in the Hewlett Packard Enterprise information library (http://www.hpe.com/info/synergy-docs). Operations...

  • Page 63: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

  • Page 64: Specifications

    Specifications Environmental specifications Specification Value Temperature range Operating 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Short-term -5°C to 50°C (23°F to 122°F) Wet bulb temperature Operating 28ºC (82.4ºF) Nonoperating 38.7ºC (101.7ºF) Relative humidity (noncondensing) Operating 10% to 90% Nonoperating...

  • Page 65: Hpe Synergy D3940 Storage Module Specifications

    HPE Synergy D3940 Storage Module specifications Specification Value Data path 12Gb/s SAS x8 to 2 interconnect bays Drive type • SAS SSD • SAS HDD • SATA SSD • SATA HDD Drive form factor SFF SmartDrive Height 21.59 cm (8.5 in) Depth 60.96 cm (24 in) Width...

  • Page 66: P416Ie-M Specifications

    (-22° to 140°F) Relative humidity (noncondensing) Operating, 10% to 90% Storage, 5% to 90% Not all servers support all drive types. For more information, see the server QuickSpecs on the Hewlett Packard Enterprise website (http:// www.hpe.com/info/qs). P416ie-m specifications The P416ie-m is for use only in Gen10 compute modules.

  • Page 67: Documentation And Troubleshooting Resources For Hpe Synergy

    It outlines frame link module management, configuration, and security. HPE OneView User Guide and Help for HPE Synergy The HPE OneView User Guide and Help for HPE Synergy is in the Hewlett Packard Enterprise Information Library (www.hpe.com/info/synergy-docs). It describes resource features, planning tasks, configuration quick start tasks, navigational tools for the graphical user interface, and more support and reference information for HPE OneView.

  • Page 68: Hpe Synergy Image Streamer Github

    HPE OneView for Synergy Firmware and Driver Update Guide The HPE OneView for Synergy Firmware and Driver Update Guide is in the Hewlett Packard Enterprise Information Library (www.hpe.com/info/synergy-docs). It provides information on how to update the firmware and recommended best practices to update firmware and drivers through HPE OneView.

  • Page 69: Troubleshooting Within Hpe Oneview

    Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy The Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy is in the Hewlett Packard Enterprise Information Library (www.hpe.com/info/synergy-docs). It provides information for resolving common problems associated with specific error messages received for both HPE Synergy hardware and software components.
  • Page 70 Planning Managing • HPE Synergy Migration Guide • HPE OneView User Guide for HPE Synergy • HPE Synergy 12000 Frame Site Planning Guide • HPE Synergy Image Streamer Help • HPE Synergy Configuration and Compatibility Guide • HPE Synergy Image Streamer User Guide •...

  • Page 71: Acronyms And Abbreviations

    Acronyms and abbreviations Advanced Data Mirroring application program interface direct attached storage electrostatic discharge FBWC flash-backed write cache host bus adapter JBOD just a bunch of drives NVMe non-volatile memory express PCIe Peripheral Component Interconnect Express REST representational state transfer serial attached SCSI SATA serial ATA...
  • Page 72 voltage regulator module virtual storage appliance Acronyms and abbreviations...

  • Page 73: Support And Other Resources

    • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect • Technical support registration number (if applicable) •...

  • Page 74: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR.

  • Page 75: Documentation Feedback

    Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hpe.com/info/reach...

This manual is also suitable for:

Smart array p542d raid controllerSmart array p416ie-m sr gen10 controllerSynergy 12000 frameSynergy 12gb sas connection moduleSynergy d3940 storage module

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