Summary of Contents for Hewlett Packard Enterprise HPE Apollo 2000 Gen10 Plus
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HPE Apollo 2000 Gen10 Plus Chassis User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equipment, trained in recognizing hazards in products with hazardous energy levels, and are familiar with the weight and stability precautions for rack installations.
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Copyright 2020 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services.
Contents HPE Apollo 2000 Gen10 Plus System................7 Component identification....................8 System components........................................8 Front panel components......................................8 Information pull tab....................................10 Front panel LEDs and buttons....................................10 Front panel LED power fault codes..............................12 Chassis UID LED......................................12 UID button functionality..................................12 Rear panel components......................................13 Rear panel LEDs and buttons....................................14...
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HPE Installation Service..................................35 Setting up the system....................................35 Operational requirements......................................37 Site requirements......................................37 Space and airflow requirements................................. 37 Temperature requirements................................... 37 Power requirements....................................38 Grounding requirements..................................38 Device bay thermal requirements..............................38 Rack warnings and cautions....................................39 Server warnings and cautions....................................40 Electrostatic discharge......................................41 Hardware options installation..................
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Active Health System....................................69 HPE iLO 5............................................70 iLO Federation......................................70 iLO Service Port......................................71 iLO RESTful API......................................72 RESTful Interface Tool.....................................72 iLO Amplifier Pack...................................... 72 Integrated Management Log....................................72 Intelligent Provisioning......................................72 Management security.........................................73 Scripting Toolkit for Windows and Linux............................... 73 HPE Message Passing Interface...................................73 HPE Performance Cluster Manager...................................
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Websites..........................89 Support and other resources..................90 Accessing Hewlett Packard Enterprise Support............................90 Accessing updates........................................90 Remote support..........................................91 Documentation feedback......................................91...
HPE Apollo 2000 Gen10 Plus System The HPE Apollo 2000 Gen10 Plus System is a dense, multiserver platform that packs incredible performance and workload flexibility into a small data center space. The system offers a density-optimized, shared infrastructure with a flexible scale-out architecture.
Component identification System components Item Description Fan board System interconnect assemblies Access panel Power backplane-distribution board assembly PDB cover Rack consolidation management (RCM) module (optional) Server blank 1U server node Chassis Front panel components HPE Apollo n2400 Gen10 Plus Chassis Component identification...
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Item Description Nonremovable bezel blanks Chassis information pull tab HPE Apollo n2600 Gen10 Plus Chassis with 8 SFF drives Item Description SFF hot-plug drives Chassis information pull tab Nonremovable bezel blanks HPE Apollo n2600 Gen10 Plus Chassis with 24 SFF drives Item Description SFF hot-plug drives...
Information pull tab Item Description QR code label Chassis serial number/product ID label Use a mobile device to scan the QR code label to display the chassis mobile product page (https://www.hpe.com/qref/ apollo2000gen10plus). This page contains links to chassis setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links.
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Item Description Status Definition Deactivated Node 1 UID button/LED Solid blue Activated Flashing blue • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual soft reboot sequence initiated • 8 flashes per second = iLO manual hard reboot sequence in progress Deactivated...
UID button functionality The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Component identification...
Rear panel components Item Description Power supply 2 Power supply 1 1, 2 Apollo Platform Manager (APM) 2.0 port in the APM module APM 2.0 port in the RCM module iLO ports The RCM and APM modules are both chassis options. To enable the APM 2.0 port, in the System Utilities screen, select System Configuration >...
Rear panel LEDs and buttons Item Description Status Definition Power supply LED Solid green The power supply is operating normally. One or more of the following conditions exists: • Power is unavailable • Power supply failure • Power supply is in standby mode •...
Server node orientation The server node cover facilitates smooth node entry and ejection from the bay. When installing the server into the bay, observe the correct node orientation. • Left side—The node cover must be facing down with the release lever on the top side of the bay. •...
1U system • Node 1 > Drive box 1 • Node 2 > Drive box 2 • Node 3 > Drive box 3 • Node 4 > Drive box 4 Drive numbering Apollo n2600 Gen10 Plus Chassis with 8 SFF drives Apollo n2600 Gen10 Plus Chassis with 24 SFF drives HPE Smart Carrier drive LEDs and components This HPE Smart Carrier supports SAS, SATA, and NVMe drives.
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HPE Smart Carrier drive LEDs Item Description Status Locate • Solid blue = The drive is being identified by a host application. • Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring • Rotating green = Drive activity.
HPE Smart Carrier components Item Description Definition Drive handle • Pull the open handle to remove a drive. • Close the handle to fully seat and lock a drive into place. Handle release button Releases the drive handle for removal and insertion. Fan numbering The system supports up to seven non-hot-plug, dual-rotor fans.
Fan board connectors Item Description Drive backplane power cable connectors Right front I/O cable connector SAS expander sideband cable connector Fan connectors Left front I/O cable connector Power backplane-distribution board components Item Description Power backplane Power backplane connector Fan board connector Energy pack connector Power interface board (PIB) connectors Power distribution board (PDB)
APM command. Also, different caps can be applied to user-defined groups using flexible zones within the same rack. Hewlett Packard Enterprise recommends configuring the APM such that it controls only one rack. For more information, see the HPE Apollo Platform Manager User Guide (https://www.hpe.com/support/ APM_UG_en).
iLO includes the iLO RESTful API, which is Redfish API conformant. The iLO RESTful API is a programming interface that is used to perform server configuration, inventory, and monitoring tasks. These tasks are done by sending basic HTTPS operations to the iLO web server. For more information, see the iLO RESTful API documentation at: https://hewlettpackard.github.io/ilo-rest-api-docs Remove the hot-plug drive...
3. If needed, release the power cord from the power supply strain relief strap. 4. Disconnect the power cord from the power supply. 5. If the RCM module is installed, do the following: a. Disconnect all cables from the RCM module. b.
Disconnect the tube set Procedure 1. Power down the server. 2. Push the female connector (jack) to the male connector (plug) for about 1/8 of an inch. 3. Rotate the female connector counter-clockwise until the tube is pushed off the connector by the springs inside. Remove the server CAUTION: To avoid accidentally dropping the server, observe the following: •...
Procedure 1. Power down the server. 2. Make sure that the server Do not remove LED is off. 3. If installed, disconnect the tube set. 4. Disconnect all peripheral cables from the server. 5. Remove the server: a. Loosen the release lever thumbscrew (callout 1). b.
Before you perform this procedure, review the: ◦ Rack warnings and cautions Server warnings and cautions ◦ • A fully populated chassis is heavy. Hewlett Packard Enterprise recommends removing the external chassis components before removing the chassis from the rack. Operations...
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Procedure Power down the servers. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the chassis. If installed, disconnect the tube set. Disconnect all peripheral cables from the servers and chassis. Label the drives before removing them.
12. Place the chassis on a sturdy, level surface. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
a. Loosen the thumbscrew (callout 1). b. To disengage the access panel from the chassis, slide the panel towards the rear chassis (callout 2). c. Lift the access panel up and off the chassis (callout 3). Install the access panel Procedure 1.
4. Perform the post-installation or maintenance steps required by the procedure that required the access panel removal. Install the chassis into the rack Prerequisites • Before you perform this procedure, make sure that you have a T-25 Torx screwdriver available. •...
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2. Install the following components: a. Install all drives. b. Install all power supplies. c. If removed, install all server blanks. d. Install all servers. 3. Connect all peripheral cables to the servers and chassis. 4. If removed, connect the tube set. 5.
9. Power up the servers. Install the server blank Procedure Slide the server blank into the chassis. Install the server CAUTION: To avoid accidentally dropping the server, observe the following: • Always support the bottom of the server when removing and sliding it into the server bay. •...
Procedure 1. Determine the correct orientation for the server installation. 2. If you are installing a server in a system that is operational with fewer than four servers, remove the server blank. 3. Install the server: a. Slide the server into the chassis (callout 1). b.
Setup General site planning Before you begin installing the HPE Apollo 2000 Gen10 Plus System, Hewlett Packard Enterprise recommends that you plan and coordinate the installation process with an authorized HPE representative or partner. Proper planning provides a more efficient installation process and leads to greater availability, reliability, and serviceability of the system.
Setting up the system HPE Installation Service HPE Installation Service provides basic installation of Hewlett Packard Enterprise branded equipment, software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give users the peace of mind that comes from knowing that their HPE and HPE-supported products have been installed by an HPE specialist.
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Rack rail kit (optional) • Documentation Remove the following components: A fully populated chassis is heavy. Hewlett Packard Enterprise recommends removing the external chassis components before installing the chassis into the rack. a. Remove all drives. b. Remove all power supplies.
Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the rear door.
CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of IT equipment by licensed electricians.
Slipping and falling chassis will cause bodily injury or damage the chassis, so use extreme care when pulling the chassis out from the rack. Hewlett Packard Enterprise is not responsible for any injury or damage caused by the mishandling of the chassis.
CAUTION: Before installing the system into a rack, be sure to properly scope the limitations of the rack. Before proceeding with the installation, consider the following: • You must fully understand the static and dynamic load carrying capacity of the rack and be sure that it can accommodate the maximum weight of the system .
Improper grounding can cause electrostatic discharge. For more information, refer to "Electrostatic discharge." CAUTION: To avoid data loss, Hewlett Packard Enterprise recommends that you back up all server data before installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure.
Hardware options installation Hardware option installation guidelines WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
• The NVMe SSD is a PCIe bus device. You cannot remove the devices attached to a PCIe bus until the device and the bus completes and ceases the signal/traffic flow. CAUTION: Do not remove an NVMe SSD from the drive bay while the Do not remove LED is on. This status indicates that the device is still in use.
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3. Install the drive. 4. Determine the status of the drive from the drive LED definition. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Hardware options installation...
Redundant fan option To provide sufficient airflow to the system when a fan rotor fails, the server supports redundant fans. All fans support in- rack serviceability with all servers in the chassis powered down. Fan behavior The following system behavior is exhibited when a fan rotor failure occurs. •...
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Install the fans. Install the access panel. 10. Slide the chassis back into the rack until the bezel ears are flushed against the rack columns. 11. Secure the chassis to the rack: a. Open the bezel ear latch (callout 1). b.
The installation is complete. Energy pack option Hewlett Packard Enterprise offers a centralized backup power source option to back up write cache content on P-class Smart Array controllers in case of an unplanned server power outage. One energy pack option can support multiple devices. An energy pack option is required for P-class Smart Array controllers.
Installing an energy pack Prerequisites • Verify that a Smart Array P-class controller is installed in the server. • Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Power down the servers. Remove all power: a.
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Install the PDB cover: a. Insert the PDB cover tabs into the chassis slots (callout 1). b. Slide the cover towards the rear chassis (callout 2). c. Install the cover screws (callout 3). 10. Install the access panel. 11. Install the chassis into the rack. 12.
The required number and type of power supplies varies depending on the system configuration. Hewlett Packard Enterprise recommends using the HPE Power Advisor to estimate power consumption based on the configuration at a system, rack, and multirack level. You can access the Power Advisor from the Hewlett Packard Enterprise websites https://www.hpe.com/info/hpepoweradvisor or https://dcia.itcs.hpe.com.
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The PIB and power cord for the Flexible Slot and Performance power supplies are not interchangeable. Verify that the installed PIB and the power cord are compatible with the new power supply. For information on the PIB and power cord compatible with supported power supplies, see the product QuickSpecs on the Hewlett Packard Enterprise website: https://www.hpe.com/servers/apollo2000. Procedure 1.
4. Slide the power supply into bay until it clicks into place. 5. If the RCM module is installed, do the following: a. Close the RCM module latch (callout 1), and then tighten the thumbscrew (callout 2). b. Cable the RCM module. 6.
PIB assembly. For information on the PIB and power cord compatible with supported power supplies, see the product QuickSpecs on the Hewlett Packard Enterprise website: https://www.hpe.com/servers/apollo2000 Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
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Remove the existing PIB assembly. 10. Install the new PIB assembly: • PIB assembly for Flexible Slot power supplies • PIB assembly for Performance power supplies Hardware options installation...
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11. Install the energy pack: a. Connect the energy pack cable (callout 1). b. Place the front end of the energy pack in the PIB bracket (callout 2), then press the rear end down (callout 3). 12. Install the PDB cover: a.
13. Install the access panel. 14. Install the chassis into the rack. 15. Connect all peripheral cables to the servers and chassis. 16. If removed, connect the tube set. 17. Connect each power cord to the chassis. 18. Connect each power cord to the power source. 19.
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Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-10 Torx screwdriver • T-15 Torx screwdriver Procedure Power down the servers. Remove all power: a. Disconnect each power cord from the power source. b.
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Retain this blank for future use. Slide the RCM module into the bay. 10. Tighten the RCM tray thumbscrew. Hardware options installation...
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11. Connect the RCM sideband cable to the PDB and RCM board (callout 1), and then press down the cable to affix it to the chassis base (callout 2). The red wire in the RCM sideband cable indicates the cable alignment to pin 1 of the cable connectors on PDB and RCM board.
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14. Install the chassis into the rack. 15. Close the RCM module latch (callout 1), and then tighten the thumbscrew (callout 2). 16. Cable the RCM module. 17. Connect all peripheral cables to the servers and chassis. 18. If removed, connect the tube set. 19.
Enabling the iLO ports on the RCM module Procedure 1. During the server startup sequence, press F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > iLO 5 Configuration Utility > Network Options. 3. Select ON from the Network Interface Adapter drop-down menu. 4.
Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the system cables are black. Observe the following guidelines when working with system cables. Before connecting cables • Note the port labels on the PCA components. Not all of these components are used by all systems: ◦...
• Remove cables that are no longer being used. Retaining them inside the system can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Front I/O cabling Cable color Description Orange Ambient temperature sensor cable Blue Left front I/O cable...
Drive backplane cabling The drive backplane cabling images in this section show the following: • Drive power connections from the fan board to the drive backplane. • Server node signal connections from the system interconnect posts to the drive backplane. n2600 8 SFF U.3 drive backplane cabling Drive power cabling Cable color...
Cable color Description Pink Signal cable for the server node 1 Gold Signal cable for the server node 2 Blue Signal cable for the server node 3 Orange Signal cable for the server node 4 n2600 24 SFF basic drive backplane cabling Drive power cabling Cable color Description...
Cable color Description Pink Signal cable for the server node 1 Gold Signal cable for the server node 2 Blue Signal cable for the server node 3 Orange Signal cable for the server node 4 Energy pack cabling APM module cabling Cabling...
Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices. AHSV provides the ability to: •...
When you download and send Active Health System data to Hewlett Packard Enterprise, you agree to have the data used for analysis, technical resolution, and quality improvements. The data that is collected is managed according to the privacy statement, available at https://www.hpe.com/info/privacy.
RESTful API ◦ Hewlett Packard Enterprise recommends the HPE USB to Ethernet Adapter (part number Q7Y55A). Hewlett Packard Enterprise recommends the HPE Micro USB to USB Adapter (part number 789904-B21). When you use the iLO Service Port: • Actions are logged in the iLO event log.
HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server. To learn more about the iLO RESTful API, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/ restfulinterface/docs).
NOTE: After you have selected a mode, you must reprovision the server to change the mode that launches when you boot to F10. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise- branded versions of OS software. Intelligent Provisioning also prepares the system to integrate optimized server support software from the Service Pack for ProLiant (SPP).
HPE Message Passing Interface documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/ software/mpi). HPE Performance Cluster Manager HPE Performance Cluster Manager is a point of contact for the deployment, system management, monitoring, and reporting on the HPE cluster system. For more information, see the HPE Performance Cluster Manager documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/software/hpcm).
NOTE: The boot mode you use must match the operating system installation. If not, changing the boot mode can impact the ability of the server to boot to the installed operating system. Prerequisite When booting to UEFI Mode, leave UEFI Optimized Boot enabled. Procedure 1.
• Using the System Utilities options described in the following sections. • Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/info/redfish). • Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.
This method requires an administrator to download the HPE SSA executables and install them. You can run HPE SSA online after launching the host operating system. For more information, see HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface.
Keeping the system current Updating firmware or system ROM To update firmware or system ROM, use one of the following methods: • The Firmware Update option in the System Utilities. • The fwupdate command in the Embedded UEFI Shell. • Service Pack for ProLiant (SPP) •...
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Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center. 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.
Download Smart Update Manager for Linux • Download specific drivers To locate the drivers for a server, go to the Hewlett Packard Enterprise Support Center website, and then search for the product name/number. Software and firmware Update software and firmware before using the server for the first time, unless any installed software or components require an older version.
Better use of server, storage, and networking technology For more information, see the Hewlett Packard Enterprise website: https://www.hpe.com/services/consulting Proactive notifications 30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming: • Hardware, firmware, and software changes •...
Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events. To access troubleshooting resources for your product, see the Hewlett Packard Enterprise Information Library: • For Gen10 servers, see https://www.hpe.com/info/gen10-troubleshooting.
Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: https://www.hpe.com/info/reach...
ЖШС «Хьюлетт-Паккард (К)», Қазақстан Республикасы, 050040, Алматы к., Бостандык ауданы, Әл-Фараби даңғ ылы, 77/7, Телефон/факс: +7 727 355 35 50 Manufacturing date: The manufacturing date is defined by the serial number. If you need help identifying the manufacturing date, contact tre@hpe.com. Turkey RoHS material content declaration Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur Ukraine RoHS material content declaration...
Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating –30°C to 60°C (–22°F to 140°F) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F), maximum wet bulb temperature Nonoperating 5% to 95% 38.7°C (101.7°F), maximum wet bulb temperature All temperature ratings shown are for sea level.
Power supply specifications CAUTION: Do not mix power supplies with different efficiency and wattage in the chassis. Install only one type of power supply. Verify that all power supplies have the same part number and label color. The system becomes unstable and may shut down when it detects mismatched power supplies.
HPE 1800 W–2200 W Flex Slot Platinum Hot-plug Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz (Not applicable to 240 VDC) Rated input current 10.0 A at 240 VAC 8.2 A at 240 VDC for China Only...
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Specification Value Nominal input current 15.8 A at 200 VAC 11.7 A at 277 VAC Maximum rated input wattage rating 3127 W at 200 VAC 3210 W at 277 VAC BTUs per hour 10,671 at 200 VAC 10,951 at 277 VAC Power supply output —...
Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Product websites HPE Apollo 2000 Gen10 Plus Chassis product page https://www.hpe.com/servers/apollo2000 HPE Apollo 2000 Gen10 Plus Chassis support page https://www.hpe.com/support/apollo2000gen10plus HPE Apollo 2000 Gen10 Plus Chassis user documents https://www.hpe.com/info/apollo2000gen10plus-docs...
• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc Information to collect • Technical support registration number (if applicable) •...
Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.
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