Hewlett Packard Enterprise HF20 Hardware Manual
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Hewlett Packard Enterprise HF20 Hardware Manual

Hewlett Packard Enterprise HF20 Hardware Manual

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Hardware Guide
HF20, HF20H, HF20C, HF40, HF40C, HF60, HF60C, ES3
Published September, 2020

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Summary of Contents for Hewlett Packard Enterprise HF20

  • Page 1 Hardware Guide HF20, HF20H, HF20C, HF40, HF40C, HF60, HF60C, ES3 Published September, 2020...
  • Page 2 Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Acknowledgments ®...

  • Page 3: Table Of Contents

    Drive LEDs..........................46 Controller LEDs ........................48 Controller LED Tables......................48 Find the Serial Number of an Array Using the GUI................49 Find the Serial Number of an Array Using the CLI................50 © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 4 How to Tell that a Power Supply has Failed................90 Replace an AC Power Supply....................91 Replace a DC Power Supply....................92 Replace AC Power Supplies with DC Power Supplies............94 Chassis Maintenance.........................96 Replace the Chassis........................96 © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 5 What You Should Do......................138 Check System Temperature using the GUI................139 Check System Temperature using the CLI................139 Regulatory and Safety Information................140 Regulatory Warnings........................140 Safety Warnings..........................142 Electrical Safety........................143 System Safety........................143 Battery Safety........................143 © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 6: Install The Hpe Nimble Storage Array

    You may want to consider this configuration if you have only one network or if your data traffic is low enough that adding management traffic does not affect the LAN. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 7 • To limit iSCSI traffic to 10Gb interfaces • To isolate the subnets for network security • If you want a dedicated broadcast domain reserved for iSCSI traffic © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 8 Note that the subnet addresses in the illustration are just examples. This arrangement enables the maximum data throughput by isolating management traffic from the data. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 9 Host data connections, switch 2 Ethernet switch 1, subnet 10.10.30.x/24 6 Host data connections, switch 3 Ethernet switch 2, subnet 10.10.20.x/24 7 Inter-switch link Array Array data connections © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 10 Fibre Channel port or Fibre Channel switch, and Fibre Channel traffic continues uninterrupted. Note that only one data connection is shown. You can add more connections and use different ports as needed. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 11: Ip Addresses

    It is also used for volume replication. It resides on the group management subnet and floats across all management only (Mgmt only) and management + data (Mgmt + Data) interfaces. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 12: Subnets

    The subnet carries only management traffic. (Mgmt only) Data (Data on- The subnet carries only data traffic. Management The subnet carries both management and data traffic. and Data (Mgmt + Data) © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 13: Subnet Traffic Assignments

    There are two zones, defined as Red and Blue. • Red zone consists of: • Host IP 192.168.1.1 • Array Data IP 192.168.1.3 • Array Data IP 192.168.1.5 • Blue zone consists of: © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 14: Interface Pairs

    The cables for an interface pair connect to the same data or management port on each controller. See Interface Numbering on page 16. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 15 A Fibre Channel interface pair refers to a set of two Fibre Channel data connections, one from each controller, to the Fibre Channel switch. The cables for an interface pair connect to the same data port on each controller. Interface Numbering on page 16. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 16: Interface Numbering

    All array models have two onboard 10GBaseT ports. Adding additional NICs can support up to six 10GBaseT, SFP, or GbE ports, for a total of up to eight ports. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 17 SAS Out eth1a SAS Out eth2a Serial port 6 eth2b For more information on SFPs and connecting 10GbE ports to your array, see SFP Specifications on page 133. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 18: Installation Checklist

    You need two IP addresses, one for each controller. Controller B diagnostic IP address See description for Controller A diagnostic IP address. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 19: Rack Mount Safety Precautions

    Mechanical Mount the equipment so that the mechanical loads on the rack are even top-to-bottom, Loading front-to-back, and side-to-side. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 20: Install The Array

    Grounding pay attention to supply connections from the branch circuit, such as power strips. Install the Array Use this procedure to install the following HPE Nimble Storage array models: HF20, HF20H, HF20C, HF40, HF40C, HF60, and HF60C. Before you begin...
  • Page 21 Align the back of the rail at the same rack position as the front. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 22 Insert the chassis into the rack, back side first. Be sure the inner rails insert into the outer rails. b) Gently slide the chassis into position. When you hear a click, the inner rails have locked into the rail assembly. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 23 Align the four retention pins on the bezel with the four mounting holes on the front of the chassis. b) Press gently but firmly until the bezel snaps into place. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 24 • For Fibre Channel, cable the same port on each controller to the same FC switch. See the Hardware Guide on HPE InfoSight for detailed network configuration examples. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 25: Network Connections

    This is a very simple network, but it still has redundant controllers to provide high availability. Note that only one management connection and one data connection are shown. You can add more connections and use different ports as needed. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 26 Note that only one management connection and one data connection are shown. You can add more connections and use different ports as needed. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 27 In more advanced configurations, you can define your own network configuration to handle the desired I/O flow. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 28 Figure 14: An example of advanced network configuration: data connections Host/server Array Ethernet switch 1, subnet Even numbered data ports to 10.10.30.x/24 switch 1 Ethernet switch 2, subnet Odd numbered data ports to 10.10.20.x/24 switch 2 © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 29 Note that you must create the group using the NimbleOS software. You can have up to four arrays in a group. For instructions on how to create groups, refer to the GUI Administration Guide or the CLI Administration Guide. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 30 Note that only one management connection and one data connection are shown. You can add more connections and use different ports as needed. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 31: Connect The Power To The Array

    Connect the Power to the Array Before you begin The HPE Nimble Storage array must be installed in a rack or enclosure and the array must be connected to a network. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 32: Initial Setup Using The Nimble Setup Manager

    If you do not have a password, click New user? Enroll now. 2 Click Resources > Software Downloads. 3 In the Integration Kits pane, click HPE Nimble Storage Windows Toolkit. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 33: Install The Windows Toolkit On A Client

    You must register the host with the array group to enable application-synchronized snapshot creation. 7 Click Install. You can modify this option after clicking OK by clicking Back to return to the Custom Setup dialog. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 34: Complete The Initial Setup Using The Nimble Setup Manager

    If Internet Explorer 11 displays a blank page, clear the browser's cache. The page should be visible after refreshing the browser. 5 In the HPE Nimble Storage License Agreement, read the agreement, scroll to the bottom, check the acknowledgment box, and then click Proceed. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 35 B. If one controller fails, the corresponding port on the remaining controller still has data access. At least one interface pair must be configured. However, a minimum of two is recommended. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 36 Proxy server user name • Proxy server password Note The system does not test the validity of the SMTP server connection or the email addresses that you provide. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 37: Initial Setup Using The Cli

    Procedure 1 Connect the serial port on your laptop computer or workstation to the serial port on the controller. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 38: Complete The Initial Setup Using The Nimbleos Cli

    CLI setup. Note Subnet and VLAN configuration is a separate action. Procedure 1 After you are logged into the active controller, type: setup The Terms and Conditions are displayed. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 39: After Installation And Initial Setup

    Additional configuration options include creating and managing storage pools, volume collections, snapshots, replication strategies, security policies, and performance monitoring. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 40 Maintenance and Repair The HPE Nimble Storage array is a proven and reliable product. But on occasion, you may need to replace a controller, power supply, drive, or other component. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 41 All documentation and knowledge base articles are available on the HPE InfoSight portal at https://infosight.hpe.com/. To register on HPE InfoSight, click the Enroll Now link on the main page. Email: support@nimblestorage.com For all other general support contact information, go to https://www.nimblestorage.com/customer-support/. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 42: Array Components

    The rear of the array includes two controllers and two power supplies. Management, data, and power cabling is done at the rear of the array. The basic components are the same regardless of the model. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 43: Controller States And Status

    (If controllers are not in this state, contact Nimble Storage Support for further diagnoses.) Controller States: Active The controller is actively responding to read/write operations from the host or hosts. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 44: Start The Array

    Caution When you shut down the array, all volumes go offline. Procedure 1 In the main menu, choose Administration > Shutdown. 2 Click Shut Down Array. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 45: Shut Down The Array Using The Cli

    --array array name Array LEDs The array front LEDs are located on both handles. The power button and power supply status LED are only on the right handle. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 46: Drive Leds

    Solid green indicates the controller is powered on • Off indicates the controller is powered off Drive LEDs The following shows the drive and LED indicator lights and describes their functions. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 47 • Blinking green twice per second indicates that the drive is being initialized • Blinking green five times per second indicates read/write activity on the drive © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 48: Controller Leds

    6 In LED Table 7: Controller LEDs Status Ethernet link Flashing indicates network activity Ethernet speed • Green: 10Gb/s • Amber: 1Gb/s • Off (Dark): 10/100Mb/s, no connection © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 49: Find The Serial Number Of An Array Using The Gui

    Find the Serial Number of an Array Using the GUI Procedure 1 In the NimbleOS GUI, choose Hardware. 2 Click the link of the array you want. 3 Look in the Properties section for the serial number. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 50: Find The Serial Number Of An Array Using The Cli

    NimbleOS version running on your array, and the operating state. Procedure 1 Check the model number and NimbleOS version of the array. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 51 One controller should be Active and the other in Standby. If any other state is shown, contact HPE Nimble Storage Support. Example Nimble OS $ array --info Nimble OS $ ctrlr --list © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 52: Install The Expansion Shelf

    • This product is intended for installation in restricted-access locations only, such as a dedicated equipment room or an electrical closet. Procedure 1 Unpack and inspect the hardware. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 53 Repeat steps a through d on the other side. The following diagram shows where the rail assemblies should be correctly installed in a rack. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 54 Insert the chassis into the rack, back side first. Be sure the inner rails insert into the outer rails. b) Gently slide the chassis into position. When you hear a click, the inner rails have locked into the rail assembly. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 55 The chassis has two handles. Each handle has a screw that holds the chassis to the rails so it does not slide out of the rack. Tighten the screw in each handle until secure. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 56: Connect The Power To The Expansion Shelf

    Connect the SAS Out port P1 of controller A on the array to the SAS In port of expander A on expansion shelf 1. b) Connect the SAS Out port P1 of controller B on the array to the SAS In port of expander B on expansion shelf 1. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 57 Connect the SAS Out port of expander B on the expansion shelf to the SAS In port of expander B on the next shelf in the chain. 5 Activate the expansion shelves. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 58 Align the four retention pins on the bezel with the four mounting holes on the front of the chassis. b) Press gently but firmly until the bezel snaps into place. Bezel Chassis © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 59: Expansion Shelf Components

    ES3. The array manages the ES3 through the SAS expansion cables. There are no network connectors on an ES3. The rear components are the same regardless of the model. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 60: Expansion Shelf Leds

    The expansion shelf front LEDs are located on both handles. The power button on the right handle turns the expanders on and off. The following table describes the front LEDs. Status Power button Solid green indicates that the power is on © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 61: Drive Leds

    Off indicates the shelf is powered off Drive LEDs The following shows the drive and LED indicator lights and describes their functions. Figure 25: HDD drive LEDs Drive operation Drive fault © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 62: Shut Down An Expansion Shelf

    Shut Down the Array Using the GUI on page 44. Procedure To shut down the expansion shelf, press and hold the Power button on the shelf for 4 seconds. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 63: Find The Serial Number Of An Expansion Shelf Using The Gui

    Find the Serial Number of an Expansion Shelf on the Enclosure Procedure 1 Go to the back of the enclosure. 2 Look for the serial number above Expander A. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 64: Maintenance Procedures

    LEDs are solid red or off • Event appears in the Events list • Receipt of an alert email from the array. Drive B (empty) Drive A operation (populated) 1 Drive fault © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 65: Replace A Failed Drive (Ssd)

    Procedure 1 Gently pull the front bezel away from the array chassis. The bezel includes power connection pins on both sides. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 66 Pull the sled handle to remove the drive from the drive carrier. (Use firm, steady pressure.) Important Do not press the lever for the drive carrier itself. Only open the individual sled (B or A) containing the drive to be replaced. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 67: Replace A Failed Drive (Hdd)

    Maintenance Windows page. After a maintenance window is set, no further communication with HPE Nimble Storage Support is required. Note Before you attempt to replace the drive: • Do not remove the failed drive until you are ready to install the replacement. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 68 To release the handle, press the release tab toward the carrier LEDs. b) Pull the drive carrier handle to remove the drive from the chassis. Use firm, steady pressure. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 69: How To Tell That The Drive Carrier Has Failed

    It is important to be able to distinguish whether the SSD drive carrier (the unit holding two drives), or the drive (A or B) itself has failed. First determine the failed component (a drive or the drive carrier). © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 70: Replace A Failed Dual Flash Drive Carrier

    HPE Nimble Storage recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Nimble Storage Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 71 A failed drive carrier has a red fault LED on the left side of the carrier, to the left of the drive LEDs. (Do not replace a drive carrier with a dark carrier fault LED.) © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 72 In the replacement drive carrier, first remove the black retention clip that is directly to the right of the release latch. Then remove and discard the two empty SSD drive sleds. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 73: Controller Maintenance

    HPE Nimble Storage recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Nimble Storage Support of upcoming maintenance windows. Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 74 --array array_name d) Verify that the manual failover placed the failed controller in Standby mode. ctrlr --list e) Halt the standby controller. halt --array array_name --controller {A | B} © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 75 3 Remove the PCIe cage from the failed controller. a) Loosen the bottom thumbscrew on the PCIe cage (item #3 in the figure in Step 2, above). Important For AF20 and HF20 models you must also remove the transparent controller shroud from the controller. ©...
  • Page 76 2 PCIe cage b) For AF20 and HF20 models: Grasp both sides of the PCIe cage and lift the cage out of the controller, making sure that the cage clears the guide pins and that both riser cards and the bridge board connector are properly unseated.
  • Page 77 4 Insert the PCIe cage into the controller. a) For AF20 and HF20 models: Lower the PCIe cage back into the controller, making sure that the PCIe cage aligns with the guide pins, and that the riser card with the bridge board connector aligns with the bridge board.
  • Page 78 Press down on the top of the PCIe cage ensuring that both riser cards are properly seated in the connectors. Also make sure that the NIC cards clear the controller shroud during installation. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 79: Replace A Pcie Card

    Use this procedure to replace existing network interface cards (NICs), host bus adapters (HBAs), or storage class memory (SCM) on your HPE Nimble Storage array. Note SCM is available for AF60 and AF80 model arrays. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 80 Pinch the controller release lever catch to release the controller release lever. c) Firmly pull the controller release lever until the controller slides out of the chassis. Then place the controller on a flat surface. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 81 2 PCIe cage b) For AF20 and HF20 models: Grasp both sides of the PCIe cage and lift the cage out of the controller, making sure that the cage clears the guide pins and that both riser cards and the bridge board connector are properly unseated.
  • Page 82 For all other models: Grasp both sides of the PCIe cage and lift the cage out of the controller making sure the cage clears the guide pins and that the underlying riser cards are properly unseated from their connectors. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 83 Turn the PCIe cage upside down and place on a flat surface. b) Remove the loosened PCIe card holder by sliding it away from the PCIe cards. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 84 Rotate the card holder 45 degrees clockwise and line up the top most PCIe card with the plastic tabs. b) Insert the card holder in the direction of the arrow until it hits the rear stop. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 85 Turn the PCIe cage right side up. b) For AF20 and HF20 models: Lower the PCIe cage back into the controller, making sure that the PCIe cage aligns with the guide pins, and that the riser card with the bridge board connector aligns with the bridge board.
  • Page 86 Press down on the top of the PCIe cage ensuring that both riser cards are properly seated in the connectors. Also make sure that the PCIe cards clear the controller shroud during installation. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 87: Fail Over A Controller Using The Gui

    2 From the list of arrays, click the array you want to fail over. 3 In the Array view, note which controller is Active and which is Standby. 4 Click Make Active on the Standby controller. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 88: Fail Over A Controller Using The Cli

    If an expander fails, or any component on an expander fails, such as the fans, replace the entire expander. Replace an Expander Use this procedure to replace existing expanders in your expansion shelf. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 89 • If the incorrect expander is removed, an unplanned failover occurs. Procedure 1 Prepare the array for expander replacement. a) Log in to the array using the CLI. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 90: Power Supply Maintenance

    • Event appears in the Events list in the hardware category. • Receipt of an alert email from the array. Power supply LED (In) Power supply LED (Out) © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 91: Replace An Ac Power Supply

    2 Remove the power cord from the PSU by pulling back on the sliding tabs on the sides of the cord and then pulling the cord out of the socket. 3 Push the power supply release lever to the left, grasp the handle, and pull out the PSU. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 92: Replace A Dc Power Supply

    Verify that the power cord is plugged in, then check for and correct these conditions before you assume that the PSU in your HPE Nimble Storage array needs to be replaced. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 93 + (RTN) and - (-48V). d) Return the connector cover to its position and tighten the cover screw. Maximum torque is 4.3 in-lbs (0.49 N-m). © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 94: Replace Ac Power Supplies With Dc Power Supplies

    Connect the ground cable to both grounding lugs on the rear of the array chassis. Using a 7/16-inch (11 mm) torque wrench, apply between 41 in-lbs (4.63 N-m) and 57 in-lbs (6.44 N-m) of torque to each nut. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 95 A 50A circuit breaker is required at the DC power source • To disconnect the array from DC power, turn off both branch circuit breakers that supply power to the array PSUs 5 Attach the power connections. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 96: Chassis Maintenance

    Before you begin Time required: 1 hour. Parts required: Replacement chassis ordered from HPE Nimble Storage Information required: • RMA (Return Material Authorization) work order • Case number © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 97 Repeat this action with the other drive carriers. Important Always install each drive into the same slot number on the new chassis as on the existing array. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 98 Slide the power supply into a bay of the new chassis until you hear a click. Do not force the power supply. Note If it does not slide in easily, remove it and try again. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 99 The array powers up automatically when the power cables are connected. If the array did not power on, contact HPE Nimble Storage Support. 11 Contact HPE Nimble Storage Support to complete the configuration of the chassis. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 100 If you are performing an ES3 or AFS3 chassis replacement, these additional steps are not required. 12 Return the old chassis as directed on the RMA work order. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 101: Upgrade Procedures

    The drives in bank B will not report as installed in the GUI or CLI until all drives in the bank are populated. Procedure 1 Gently pull the front bezel away from the array chassis. The bezel includes power connection pins on both sides. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 102 If the LED does not light, remove and reinsert the drive. If unsuccessful, contact HPE Nimble Storage Support. The image below depicts an HDD in the model HF20H array. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 103: Upgrade Cache

    24-hour period. This is especially recommended for VDI environments workloads that have repetitive requests. Doing so significantly decreases the impact of performance in the environment. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 104 The image below depicts all other HFxx model arrays and the ES3 expansion shelf with six SSD cache slots at the lower left. Procedure 1 Gently pull the front bezel away from the array chassis. The bezel includes power connection pins on both sides. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 105 Pull the sled handle to remove the empty sled from the drive carrier. Use firm, steady pressure. Important Do not press the lever for the drive carrier itself. Only open the individual sled (B) for the drive to be added. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 106: Upgrade A Pcie Card

    (SCM) in your HPE Nimble Storage array, including upgrading from dual to quad port NICs or HBAs. Each upgrade kit contains two PCIe cards. Note SCM is available for AF60 and AF80 model arrays. Before you begin Time required: 15 minutes per controller © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 107 Pinch the controller release lever catch to release the controller release lever. c) Firmly pull the controller release lever until the controller slides out of the chassis. Then place the controller on a flat surface. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 108 2 PCIe cage b) For AF20 and HF20 models: Grasp both sides of the PCIe cage and lift the cage out of the controller, making sure that the cage clears the guide pins and that both riser cards and the bridge board connector are properly unseated.
  • Page 109 For all other models: Grasp both sides of the PCIe cage and lift the cage out of the controller making sure the cage clears the guide pins and that the underlying riser cards are properly unseated from their connectors. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 110 Turn the PCIe cage upside down and place on a flat surface. b) Remove the loosened PCIe card holder by sliding it away from the PCIe cards. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 111 Insert the new PCIe card into the card slot. Note • For AF20 and HF20 models: NIC or HBA cards should be inserted in slot 1 and then slot 3. Slot 2 is not supported. • For AF60 and AF80 models: SCM cards should be inserted in slot 2 if slot 2 is available.
  • Page 112 Turn the PCIe cage right side up. b) For AF20 and HF20 models: Lower the PCIe cage back into the controller, making sure that the PCIe cage aligns with the guide pins, and that the riser card with the bridge board connector aligns with the bridge board.
  • Page 113 Press down on the top of the PCIe cage ensuring that both riser cards are properly seated in the connectors. Also make sure that the PCIe cards clear the controller shroud during installation. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 114 If a new HBA is added in a slot that did not previously hold an HBA, WWPN information is not available to the ports on the HBA until the configuration is updated or setup is run again. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 115: Upgrade The Controller

    Upgrade to HF60C requires all six SSD cache slots to be populated with drives first. HF20H HF40H Upgrade to HF40H requires the HF20H to be fully populated with drives first. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 116 • The upgrade kit for AF20 and HF20 models includes new PCIe cages. Before installing the new controller, you must move the PCIe cards from the existing PCIe cage to the new PCIe cage and install the new PCIe cage in the new controller.
  • Page 117 Grasp both sides of the PCIe cage and lift the cage out of the controller, making sure that the cage clears the guide pins and that both riser cards and the bridge board connector are properly unseated. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 118 PCIe card holder in the direction of the arrow to loosen it from the cage. 1 PCIe card holder release 5 Remove the PCIe card holder. a) Turn the PCIe cage upside down and place on a flat surface. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 119 Grasp both sides of the PCIe cage and lift the cage out of the controller making sure the cage clears the guide pins and that the underlying riser cards are properly unseated from their connectors. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 120 Guide pins Riser card 7 Remove a NIC/HBA card from the AF20 or HF20 PCIe cage. a) Loosen and then swing the thumbscrew next to the NIC/HBA card into the open position. b) Pull the NIC/HBA card out of the card slot.
  • Page 121 PCIe cage ensuring that both riser cards and the bridge board connector are properly seated. Then replace the controller shroud. Tighten the bottom thumbscrew on the PCIe cage after it is in place. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 122 15 Verify that the array recognizes the new controller and that the new controller is in Standby mode. Do one of the following: • In the GUI, click Hardware, then look for the controller labeled STANDBY. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 123: Upgrade Controllers (Hf40)

    17 After failover, verify that the new controller is in the expected mode. ctrlr --list --array array_name For HF20, HF20H, and HF20C: During the failover, the Standby controller goes into Solo mode. The previously active controller goes into unknown mode and then into Stale mode.
  • Page 124 Log in to the array using the CLI. b) Determine whether the existing controller is in Standby mode. ctrlr --list --array array_name c) Halt the standby controller. halt --array array_name --controller {A | B} © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 125 3 Remove the PCIe cage from the existing controller. a) Loosen the bottom thumbscrew on the PCIe cage. Controller shroud Controller release lever 2 PCIe cage © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 126 Press down on the top of the PCIe cage ensuring that both riser cards are properly seated in the connectors. Also make sure that the NIC cards clear the controller shroud during installation. Tighten the bottom thumbscrew on the PCIe cage after it is in place. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 127 8 Verify that the array recognizes the new controller and that the new controller is in Standby mode. Do one of the following: • In the GUI, click Hardware, then look for the controller labeled STANDBY. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 128 12 Verify that the model number of the array has changed. shelf --array array_name --list Look for Model in the list of information. 13 Return both replaced controllers using the RMA instructions that came with the upgrade kit. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 129: Hardware And Model Specifications

    Component Specification Temperature Operating: 10° to 35° C (50° to 95° F) Humidity Operating: 8 to 90% non-condensing Altitude Operating: -305 to 3048 m (-1000 to 10,000 feet) © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 130 Documentation Feedback: doc-feedback-hpe-nimble@hpe.com Hardware and Model Specifications Table 12: Electrical Requirements Component Specification Power supplies HF20, HF20C, HF20H, HF40, HF40C, HF60, HF60C models (Regulatory model number NMBLA-0002-1200) 1200 W power supply (Delta DTQ1201AN12F11) • AC input voltage: 100-120V or 200-240V •...
  • Page 131 16Gb FC ports (12 per controller) • 32Gb FC ports (6 per controller) Note For Fibre Channel arrays, 10Gb Ethernet ports can be ordered (for any available ports) for group and/or replication traffic. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 132 1440 GB to 23040 HF60 14 cores x 2 21 TB to 210 TB 1440 GB to 23040 HF60C 14 cores x 2 21 TB to 210 TB © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 133: Sfp Specifications

    Applied Optoelectronics A7ELSN85ADMA0684 Media type Multimode Data Rate 10Gb/s Wavelength 850nm VCSEL laser Applications 10GBASE-SR Ethernet 10Gb/s Ethernet Voltage, per power supply 3.3V Connector type Dual LC RoHS 2011/65/EU © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 134 0° to 70°C (32° to 158°F) 0° to 55°C (32° to 131°F) Maximum link length 100m MHz multimode fiber 125m on OM4 multimode fiber IEEE Standard 802.3ae 802.3ae © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 135: Statement Of Volatility

    HPE Nimble Storage does not supply 10GSFP+Cu cables. Statement of Volatility Nimble HFx0 Product Family Description - Below are the identifications of all the volatile and non-volatile devices found in the Nimble HF20, HF20C,HF20H, HF40, and HF60 model arrays. Table 24: Table of Volatile and Non-Volatile Devices...
  • Page 136 Storage Drive Use media NAND erase tool Solid State Drive Non-Volatile Storage Drive Use Program- EEPROM mer to erase M.2 Flash Drive Non-Volatile Motherboard Use media erase tool © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 137 PCIe card mer to erase Note The 1G and 10G LAN FW EEPROM, 16Gb FC FW EEPROM, disk drive media, and disk drive EEPROM items apply if configured. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 138: Troubleshooting

    Check for these conditions surrounding the array and expansion shelves, and take the necessary corrective action to cool down the environment in front of and around the array. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 139: Check System Temperature Using The Gui

    3 Mouse over the Temp icon in each controller view to check its current temperature. Check System Temperature using the CLI Procedure In the CLI, type: shelf --info [serial_number] --array [array_name] shelf --info AB-103052 --array array144 © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 140: Regulatory And Safety Information

    This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.
  • Page 141 This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Warning © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 142: Safety Warnings

    • Access is through the use of a Tool or lock and key, or other means of security, and is controlled by the authority responsible for the location. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

  • Page 143: Electrical Safety

    This battery must be replaced only with the same or an equivalent type recommended by the manufacturer. Dispose of used batteries according to the battery manufacturer’s instructions. © Copyright 2020 by Hewlett Packard Enterprise Development LP. All rights reserved.

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