Page 1 HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and Service Guide Abstract This guide provides information on installing, configuring, upgrading, and troubleshooting the tape library. This guide is intended for system administrators and other users who need physical and functional knowledge of the tape library.
Page 2 Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Acknowledgments ®...
Page 3: Table Of Contents
Contents Features......................9 MSL2024 front panel........................... 9 MSL4048 front panel......................... 10 MSL8048 and MSL8096 front panel....................11 MSL2024 back panel.........................12 MSL4048 back panel.........................13 MSL8048 and MSL8096 back panel....................13 Power supply back panel (MSL4048, MSL8048 and MSL8096) ............14 Controller health status indicator....................... 14 Tape drive back panels........................15 Tape drive power indicator......................16 Library options ..........................
Page 4 Configuring additional features......................46 Tape cartridges and magazines..............47 Tape cartridges..........................47 LTO-7 Type M media for LTO-8 drives..................47 Recommended practices for using and maintaining tape cartridges........47 Recommended practices for labeling tape cartridges.............48 Write-protecting data cartridges....................49 Read and write compatibility....................50 Supported media........................51 Magazines............................
Page 5 Using the MSL2024 OCP ......................... 94 LED indicators........................95 Home screen ......................... 95 OCP buttons........................... 96 The OCP menu structure......................97 Entering the administrator password................98 Unlocking the mailslot (Unlock Mailslot)................. 98 Status/Information........................99 Viewing cartridge inventory (Status/Information > Inventory)........99 Viewing library information (Status/Information> Library Information) ...... 101 Viewing drive information (Status/Information >...
Page 6 Status message bar....................125 Menu bar........................126 Setting the administrator password................127 Illustrated menu option and navigation examples..............128 Opening mailslots (Operations > Open Mailslots)............. 128 Unlocking, removing, and replacing magazines (Operations > Unlock Left/Right Magazines)........................ 131 Moving Media (Operations > Move Media)..............131 Info menu..........................133 Viewing status information (Info >...
Page 7 Replacing the tabletop conversion cover................231 Replacing the library components and cables..............231 Verifying the chassis replacement..................232 Websites....................233 Support and other resources..............234 Accessing Hewlett Packard Enterprise Support................234 Accessing updates.......................... 234 Customer self repair........................235 Remote support..........................235 Warranty information........................235...
Page 8 Regulatory information........................236 Documentation feedback.........................236 Technical specifications................237 Physical specifications........................237 Environmental specifications......................238 Electrical specifications........................238 Regulatory specifications.........................239 Regulatory compliance identification numbers................240 Default and restore defaults settings....................240 Electrostatic discharge................243 Preventing electrostatic damage..................... 243 Grounding methods......................... 243 Warranty and regulatory information ............244 Warranty information........................
Page 9: Features
Features The HPE StoreEver MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries provide compact, high- capacity, low-cost solutions for simple, unattended data backup. This unique design houses up to 12 tape cartridges for each U of height. Tape cartridges can be accessed through removable magazines and one or more mailslots.
Page 10: Msl4048 Front Panel
Figure 1: OCP LEDs Green Ready. Illuminated when power is on. Blinking when there is tape drive or robotics activity. Amber Clean. Illuminated when the tape drive has determined that a cleaning cartridge should be used. Cleaning is only necessary when the device directs you to do so. Additional cleaning is not necessary.
Page 11: Msl8048 And Msl8096 Front Panel
Figure 2: OCP LEDs Green Ready. Illuminated when power is on. Blinking when there is tape drive or robotics activity. Amber Clean. Illuminated when the tape drive has determined that a cleaning cartridge should be used. Cleaning is only necessary when the device directs you to do so. Additional cleaning is not necessary.
Page 12: Msl2024 Back Panel
5. Control buttons 6. Air vents 7. Magazine 8. Observation window 9. 12-slot mailslot (MSL8096 only) 10. Magazine (MSL8096 only) The OCP includes four LEDs that indicate system status information. Figure 3: OCP LEDs Green Ready. Illuminated when power is on. Blinking when there is tape drive or robotics activity.
Page 13: Msl4048 Back Panel
MSL4048 back panel 1. Tape drive assembly 2. Fan 3. Power connector 4. Magazine release hole 5. Pull-out tab containing the serial number 6. Ethernet port and other product information 7. Serial port (Factory use 8. Controller health status indicator 9.
Page 14: Power Supply Back Panel (Msl4048, Msl8048 And Msl8096)
Power supply back panel (MSL4048, MSL8048 and MSL8096) Figure 5: Power supply LEDs 1. Blue AC power is connected. 2. Yellow Fan failure. The fan is running too slow or is defective. 3. Green The power supply is producing good power for the library. Controller health status indicator The controller health status indicator is a green LED that pulses on and off in approximately one second cycles during normal operation.
Page 15: Tape Drive Back Panels
Tape drive back panels LTO-4 and LTO-5 full-height FC tape drive back panels 1. Magazine release hole 2. Fan 3. FC port A 4. FC port B (when present) 5. Tape drive Ethernet port (when present) 6. Tape drive power indicator LTO-5 half-height and LTO-6 FC tape drive back panels 1.
Page 16: Tape Drive Power Indicator
LTO-4, LTO-5, and LTO-6 SAS tape drive back panels 1. Tape drive Ethernet port 2. SAS port A 3. SAS port B (LTO-6) 4. Tape drive power LED, green LTO-7 and LTO-8 SAS tape drive back panels 1. Tape drive Ethernet port 2.
Page 17: Redundant Power Supply
HPE Command View TL software provides a browser-based GUI for remote management and monitoring of most Hewlett Packard Enterprise libraries. With Command View TL, you can view and analyze the performance and health of supported tape drives and media in multiple devices at the same time. In addition, TapeAssure displays more extensive drive and media health information than is visible in the RMI.
Page 18: Ltfs Support
When you receive the permanent license key from Hewlett Packard Enterprise, enter the key and press Submit. The permanent license takes effect when the library is rebooted. You might need to reboot the library to enable the additional slots.
Page 19 Figure 9: Library Extender installed with two MSL4048 tape libraries The extender occupies the lower half-height drive bay of the upper library and the top half-height drive bay of the lower library. The upper library controls the extended library and is called the master library. The extended library uses only the master library OCP, USB port, and Ethernet connection.
Page 20: Hardware-Based Encryption
Server Configuration Guide, available from the Enterprise Information Library at http://www.hpe.com/info/ storage/docs. Key managers To use the KMIP feature, the library must have access to a KMIP key manager. Hewlett Packard Enterprise only supports KMIP when used with a supported key manager, listed in the compatibility matrix at http:// www.hpe.com/storage/DAPRcompatibility.
Page 21: Application-Managed Encryption
Licensing The KMIP feature requires that the StoreEver MSL2024/4048/8096 KMIP license has been installed before the feature can be enabled and configured. Application-managed encryption Hardware encryption is off by default and is switched on by settings in your backup application. The backup application also generates and supplies the encryption key.
Page 22: Msl2024 And Msl8048 Tape Libraries Partitions
sharing the mailslot among logical libraries is an issue in your environment or your backup application does not support mailslot sharing, disable the mailslot. Each logical library has a unique serial number and World Wide Identifier (WWID), which can be found in the RMI Identity >...
Page 23 Table 3: MSL4048 and MSL8096 Tape Libraries partitioned into two logical libraries Tape drives Magazines MSL4048 MSL8096 1. Logical library 1 tape drives and magazines. 2. Logical library 2 tape drives and magazines. NOTE: In the MSL8096, half-height tape drives are installed in the bottom half of each drive bay. Table 4: MSL4048 and MSL8096 tape libraries partitioned into three logical libraries Tape drives Magazines...
Page 24: Control Path And Data Path Failover
To assist with these enterprise demands, Hewlett Packard Enterprise supports data path and control path failover for MSL2024, MSL4048, MSL8048, and MSL8096 tape libraries with LTO-5 and LTO-6 FC tape drives. Failover functionality in the LTO-5 and LTO-6 tape drives and in the tape libraries transfers the active path and all settings to the standby path following failures.
Page 25: Installing The Tape Library
Installing the tape library Procedure Plan the installation. • Location requirements • FC configuration information • SAS configuration information • Parallel SCSI configuration information Prepare the host Unpack the shipping container Remove the shipping lock Install the library in a rack Install the tabletop conversion kit Install tape drives Change the SCSI address (parallel SCSI drives only)
Page 26 Table 6: Library extender supported configurations Master Library Lower Library MSL4048 MSL2024 MSL4048 MSL4048 MSL8096 MSL2024 MSL8096 MSL4048 Table 7: Location criteria Criteria Definition Rack requirements HPE G2 Enterprise Series, Enterprise Series, G2 Advanced Series, Advanced Series, Standard Series and other HPE square-hole or round-hole racks Rack space MSL2024: 2U requirements...
Page 27: Fc Connection Information
Criteria Definition Humidity 20-80 percent relative humidity noncondensing Clearance Back: Minimum of 15.4 cm (6 inches) Front: Minimum of 30.8 cm (12 inches) Sides: Minimum of 5.08 cm (2 inches) FC connection information Connect the FC tape drive directly to the server with an HBA or indirectly through a SAN with an FC switch. Table 8: FC drive interface speeds LTO generation Supported speeds...
Page 28: Sas Connection Information
The library uses two SCSI logical unit numbers (LUNs) and requires an HBA with multiple LUN support. Most Hewlett Packard Enterprise SAS RAID controllers support tape devices; many other SAS RAID controllers do not support tape devices. To verify the specifications of your HBA or find a list of compatible HBAs, see the DAPR compatibility matrix: http://www.hpe.com/storage/DAPRcompatibility...
Page 29: Parallel Scsi Configuration Information
The parallel SCSI libraries use the Ultra 320 SCSI LVD interface. The libraries use a separate SCSI ID for each tape drive, with dual LUNs on the master drive SCSI ID to control the tape drive (LUN 0) and library robotic (LUN 1). Hewlett Packard Enterprise recommends that each Ultrium tape drive has its own bus when possible.
Page 30 IMPORTANT: The libraries are NOT compatible with a high-voltage differential (HVD) SCSI bus. Do not put the library on a narrow (50-pin) parallel SCSI bus because doing so will severely degrade performance. If the host computer will have multiple parallel SCSI devices, you must decide how they will be configured into one or more parallel SCSI buses.
Page 31 Optimizing throughput If possible, put each tape drive on its own parallel SCSI bus. For optimum performance, each LTO-4 tape drive must be on its own Ultra 320 SCSI bus. This configuration will give you the best performance and easiest installation. If a tape drive must share a parallel SCSI bus with one or more other devices or the library has multiple tape drives that must share a bus, follow these guidelines to plan your parallel SCSI buses for the highest performance:...
Page 32: Preparing The Host
Figure 12: MSL4048 parallel SCSI tape drive default SCSI addresses 1. Tape drives with SCSI address 4 2. Tape drives with SCSI address 5 • MSL8048 and MSL8096: The default SCSI address for all tape drives is 4. NOTE: Use the Library & Tape Tools (L&TT) to check the server parallel SCSI configuration. L&TT is available without cost from the L&TT website at http://www.hpe.com/support/TapeTools.
Page 33: Unpacking The Shipping Container
Unpacking the shipping container CAUTION: If the temperature in the room where the library will be installed varies 15ºC (30ºF) from the room where it was stored, allow library to acclimate to the surrounding environment for at least 12 hours before unpacking the shipping container.
Page 34: Installing The Library In A Rack
2. Remove the tape, and then remove the lock. 3. Store the lock on the back panel. The shipping lock storage location for the MSL4048 is on the back panel, similar to the location on the MSL2024. Installing the library in a rack The MSL8048 and MSL8096 libraries must be installed in a rack with the supplied rails.
Page 35 WARNING: To reduce the risk of personal injury or damage to equipment: • Extend the leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. • Install the rack stabilizer kit on the rack. •...
Page 36: Installing The Tabletop Conversion Kit
MSL4048 MSL8048 and MSL8096 1. Clip nut location 2. Rail screw location 3. Bottom of the library 4. U marker 3. Install the library in the rack. a. Slide the library onto the rails. b. From the front of the library, secure the front bezel to the rack using a #2 Phillips screw driver placed through the small holes in the mounting bracket.
Page 37: Installing Tape Drives
IMPORTANT: Do not place any weight on top of the tape library, even with the cover installed. Procedure 1. Place the cover on a flat, level surface behind the device. 2. Slide the device into the cover until the front panel of the device is aligned with the cover. Figure 13: Installing the tabletop conversion cover 3.
Page 38 The MSL8048 and MSL8096 have four tape drive connectors in the locations where full-height tape drives would be installed. When installing a half-height tape drive, install it in the drive bay directly above a full- height tape drive or above a half-height drive and half-height face plate pair. Figure 14: MSL8048 and MSL8096 locations for half-height drives NOTE: If you plan to partition the library into two logical libraries, the second tape drive must be installed in the third drive bay.
Page 39: Installing A Redundant Power Supply
CAUTION: All drive bays without tape drives installed must have drive bay covers installed. Installing a redundant power supply If you have a redundant power supply for the MSL4048, MSL8048, or MSL8096 tape library, you can install it now or wait until the installation process is complete. Procedure 1.
Page 40: Connecting The Fc Cable
3. From the front panel, set the new SCSI ID for any drives that must have a different SCSI ID from the Configuration > Change Drive page. TIP: The SCSI ID can also be changed from the RMI Configure > Drive screen once the RMI is configured.
Page 41: Connecting The Parallel Scsi Cable
The unused ends of the SAS fanout cable are single channel and not suitable for use with disk arrays. Use the other ends to connect additional tape drives, or coil and secure them to the rack to minimize stress on the connectors.
Page 42: Powering On The Library
cable to the remaining port and the other end to the next device on the parallel SCSI bus. Make sure that the last device on the parallel SCSI bus is properly terminated. IMPORTANT: For the library and tape drives to operate correctly, each SCSI tape drive must have a SCSI terminator unless the tape drive is part of a properly terminated chain.
Page 43: Recommended Fc Interface Configuration
The library comes with a null administrator password, which until set allows unrestricted access to all administrative functions through the OCP but not the RMI. Once the administrator password has been set from the OCP, it can be changed from either the OCP or RMI. •...
Page 44: Verifying The Connection
Misusing and misunderstanding bar code technology can result in backup and restore failures. To ensure that your bar code labels meet Hewlett Packard Enterprise quality standards, always purchase them from an approved supplier and never print bar code labels yourself.
Page 45: Verifying The Installation
IMPORTANT: Only apply the bar code label as shown, with the alphanumeric portion facing the hub side of the tape cartridge. Never apply multiple labels onto a cartridge because extra labels can cause the cartridge to jam in a tape drive Verifying the installation Procedure 1.
Page 46: Configuring Additional Features
IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. To view and update your entitlements, and to link your contracts and warranties with your profile, navigate to: http://www.hpe.com/support/AccessToSupportMaterials 2.
Page 47: Tape Cartridges And Magazines
Tape cartridges and magazines This chapter explains which media to use with the library, and how to label and write-protect tape cartridges. Careful labeling and handling of the tape cartridges will prolong the life of the tape cartridges and the library. Tape cartridges Use the data and cleaning tape cartridges designed for your model of library.
Page 48: Recommended Practices For Labeling Tape Cartridges
CAUTION: Use only Ultrium Universal Cleaning Cartridges (UCC). • Do not drop a cartridge. Excessive shock can damage the internal contents of the cartridge or the cartridge case itself, making the cartridge unusable. • Do not expose data cartridges to direct sunlight or sources of heat, including portable heaters and heating ducts.
Page 49: Write-Protecting Data Cartridges
Misusing and misunderstanding bar code technology can result in backup and restore failures. To ensure that your bar code labels meet Hewlett Packard Enterprise quality standards, always purchase them from an approved supplier. Do not print bar code labels yourself. To purchase bar code labels, see the Hewlett Packard Enterprise Storage Media website at: http://www.hpe.com/storage/storagemedia...
Page 50: Read And Write Compatibility
Hewlett Packard Enterprise Ultrium data cartridges are fully supported and compatible with all Ultrium tape products. Because Hewlett Packard Enterprise Ultrium media is Ultrium logo compliant, it can be used with any other tape drive that bears the Ultrium logo.
Page 51: Supported Media
Supported media Use Hewlett Packard Enterprise storage media to prolong the life of the library and tape drives. To learn more about, or to purchase media, see: http://www.hpe.com/storage/storagemedia Table 10: Cleaning cartridge for all supported tape drives...
Page 52: Magazines
Table 12: LTO-5 data cartridges Cartridge type Part number HPE LTO-5 Ultrium 3 TB RW Data Cartridge, blue C7975A HPE LTO-5 Ultrium 3 TB WORM Data Cartridge, two-tone (blue and gray) C7975W Table 13: LTO-6 data cartridges Cartridge type Part number HPE LTO-6 Ultrium 6.25 TB MP RW Data Tape, purple C7976A HPE LTO-6 Ultrium 6.25 TB BaFe RW Data Tape, purple...
Page 53: Msl2024 Magazine Slot Numbering
TIP: For the slot numbering for your library in its current configuration, see The Status > Inventory page on page 70. MSL2024 magazine slot numbering Figure 16: MSL2024 slot numbering with the single mailslot enabled When the mailslot is disabled, the mailslot (M1) becomes Slot 1 and all other slots are renumbered accordingly.
Page 54: Msl8048 And Msl8096 Magazine Slot Numbering
Figure 18: Lower-left magazine slot numbering with mailslot enabled TIP: For the slot numbering for your library in its current configuration, see The Status > Inventory page on page 70. MSL8048 and MSL8096 magazine slot numbering On the MSL4048, MSL8048, and MSL8096, the storage slots are numbered starting with the bottom front of the lower-left magazine.
Page 55 Figure 20: MSL8096 slot numbering with mailslots disabled When the MSL8096 lower-left mailslot or the MSL8048 mailslot is enabled, all of the storage slot numbers are adjusted. The storage slots in the other magazines are renumbered accordingly. Figure 21: Lower-left magazine slot numbering with mailslot enabled On the MSL8096, when the upper-right mailslot is enabled, the numbering of the storage slots in the other magazines is not affected.
Page 56 Figure 22: MSL8096 upper-right magazine slot numbering with only the upper-right mailslot enabled Figure 23: MSL8096 upper-right magazine slot numbering with both mailslots enabled TIP: For the slot numbering for your library in its current configuration, see The Status > Inventory page on page 70.
Page 57: Operating The Library
Operating the library The library supports the following operation methods: • Remote management interface (RMI)— this interface lets you monitor and control the library from a web page. You can access most library functions from the RMI. • Operator control panel (OCP) — this interface lets you operate the device from the front panel. •...
Page 58: Logging In To The Library
◦ The Configuration > System page on page 73 ◦ The Configuration > Security page on page 79 ◦ The Configuration > Drive page on page 79 ◦ The Configuration > License Key page on page 81 ◦ The Configuration > Network page on page 81 ◦...
Page 59: Status Pane
Figure 24: RMI login page 2. Select the Account Type. • User—no password is required (leave the password box blank). • Administrator — the administrator password is required. The same administrator password is used for the RMI and OCP. There is not a default administrator password; the administrator password must be set with the OCP before it can be used with the RMI.
Page 60 Figure 25: System Status pane The System Status pane displays the following: • Updated — the day, date, and time of the most recent status view. This time stamp comes from your computer and might be different from the library Time at the bottom of the pane. To refresh the system status, click your browser reload button.
Page 61: The Help Link
◦ Installed, failed — The power supply installed in the unit is not working and the library no longer has redundant power. Replace the power supply. NOTE: If the MSL4048 has two power supplies and one fails, after a power cycle the library will not recognize the failed power supply as installed in the library.
Page 62 Figure 27: Identity > Library page You can see, but not modify, the following: • Serial Number — the electronic serial number for the device. This electronic serial number will usually match the serial number printed on the library label. The library label is printed on the pull-out tab under the drive on the back of the library.
Page 63: The Identity > Drive Page
CAUTION: Since loop mode will endlessly cycle through the tapes, it is possible to overwrite old data. To avoid overwriting data, ensure that the library has enough tapes or that the tapes are regularly rotated in and out of the library. ◦...
Page 64 Figure 29: Identity > Drive page (SAS) Figure 30: Identity > Drive page (parallel SCSI) You can see, but not modify, the following: • Vendor ID — HP or HPE. • Product ID — product identification information that the drive reports. •...
Page 65: The Identity > Network Page
• Data Compression — Yes, if the host has hardware compression turned on for the drive. • Interface Type — SCSI, Fibre Channel, or SAS • WWide Node Name (FC drive only) — world-wide unique number for the drive. The library assigns WWNames to the drive bays.
Page 66: Status
• MAC Address — a unique identifier for the library controller network interface • Full Qualified Domain Name — the fully qualified domain name for the library • Clock Synchronization Configuration (SNTP) — When Enabled, the library displays the current time and date from the configured SNTP server.
Page 67 Figure 32: Status > Library page You can see, but not modify, the following: • Status — the overall status of the device The device is fully operational and no user interaction is required. User attention is necessary, but the device can still perform most operations. User intervention is required and the device is not capable of performing some operations.
Page 68: The Status > Drive Page
◦ MSL8048 and MSL8096 — Functional, fan failure — the power supply is supplying power to the library, but the fan has failed so the power supply could fail soon. Replace the power supply. ◦ Installed, failed — The power supply installed in the unit is not working and the library no longer has redundant power.
Page 69 Figure 34: Status > Drive page (parallel SCSI) Figure 35: Status > Drive page (SAS) You can see, but not modify, the following: • Status of the drive The drive is operating normally. The library is functional, but might have an issue to be addressed. The drive is in a failed state.
Page 70: The Status > Inventory Page
• Media Removal — Prevented if the backup software is preventing media removal from the library. When media removal is prevented, the library will not open the mailslot or magazines. • Drive Error Code — the current drive error code if the drive is in a failed state. See Drive error codes on page 198 for a list of drive error codes.
Page 71 Figure 36: Status > Inventory page A dark rectangle indicates a full slot, a red rectangle indicates a cartridge with a problem, and a white rectangle indicates an empty slot. To see detailed information about the tapes in a magazine, click on the + button to expand the display for the magazine.
Page 72: The Status > Security Page
• Label — the bar code label data for the tape in the slot. • Media Loads — the number of times this tape has been loaded into a drive in its lifetime. This field might be blank if the tape has not been loaded into a drive in this device or if the inventory has changed. •...
Page 73: Configuration
• Drive Encryption Status — The encryption status for the drive, including whether the drive is configured for encryption or not, and whether a requested encryption key has been received. To update the status, click Refresh. • Security Status — Shows whether KMIP key management is configured or not. Configure KMIP in the Configuration >...
Page 74 Figure 39: Configuration > System page with one logical library When the library is configured into multiple logical libraries, the settings for the library are separated from the settings for each logical library. Operating the library...
Page 75 Figure 40: Configuration > System page for two logical libraries To enable logical libraries, select the number of logical libraries in the Logical Libraries pane and click Apply in that pane. For more information about logical libraries, see Logical libraries on page 21. The following settings affect all the logical libraries: •...
Page 76 CAUTION: The mailslot is located where the lowest numbered storage slot would be. Enabling and disabling the mailslot renumbers all the other storage slots. After enabling or disabling the mailslot, update the backup software inventory. You might also need to reconfigure the backup software to adjust the number of storage slots and presence of the mailslot.
Page 77 NOTE: The industry standard length for bar code labels is eight total characters. Because of this industry standard, the library and most application software are extensively tested using eight character bar code labels. These applications include Command View TL, HPE Data Protector, and other backup applications. Although the library might be able to read labels with more than eight characters, it is not assured that every application will operate correctly with these labels.
Page 78 To determine more specifically how you want tapes loaded into the tape drive while in Sequential mode, set the Loop and Autoload options. ◦ When Autoload mode is set, the device automatically loads the cartridge from the lowest-numbered full slot into the tape drive. It then follows standard sequential operation. After configuring Autoload mode, you must do one of the following for Autoload mode to take effect: –...
Page 79: The Configuration > Security Page
USB MSL Encryption Kit Configuration For information about configuring and using the encryption kit, see the encryption kit user guide, which is available from the Hewlett Packard Enterprise Information Library: http://www.hpe.com/info/storage/docs KMIP Encryption Configuration For instructions on configuring the KMIP feature, see the HPE StoreEver MSL Tape Libraries Encryption Key Server Configuration Guide, available from the Enterprise Information Library: http://www.hpe.com/info/...
Page 80 Figure 42: Configuration > Drive page (Fibre Channel) For a Fibre Channel tape drive, you can use this screen to configure the FC ports. The port fields are: • Speed — Automatic, 1 Gb/s, 2 Gb/s, 4 Gb/s, or 8 Gb/s. Only speeds supported by the drive are listed. The default is Automatic.
Page 81: The Configuration > License Key Page
• SCSI ID — the SCSI address for a parallel SCSI tape drive. • Power On — power the tape drive on or off. The Configuration > License Key page Use the Configuration > License Key page to install licenses on the library. Enter the license key string in the appropriate field and then press Submit to install the license.
Page 82 You can change: • Protocol version — selects the Internet Protocols that will be enabled. Select IPv4 only, IPv6 only, or both IPv4 and IPv6 protocols. The default is the IPv4 protocol only. • Host Name — enter the host name provided by your network administrator for the library. •...
Page 83: The Configuration > Network Management Page
• Certificate Size — select the number of bits used for HTTPS encryption. The default is 1024 bits. Using 2048-bit encryption will cause a slight lag in RMI connections. • Restricted Network Access — when On, disables all nonessential network functionality that is not required for normal product operation.
Page 84 Figure 47: Configuration > Network Management page You can change: • SNMP Enabled — When checked, computers listed in the SNMP Target IP Addresses field can manage the device. • SNMP Target IP Addresses — the IP addresses for up to three computers with IPv4 SNMP management software and up to three computers with IPv6 SNMP management software.
Page 85: The Configuration > Password Page
a. From the RMI, add the HPE SIM management station as an SNMP target. b. If the library IP address is in an HPE SIM automatic discovery IP address list, the SIM management station will detect the library at the next scheduled scan. 2.
Page 86: The Configuration > Date/Time Page
The Configuration > Date/Time page Use the Configuration > Date/Time page to set the date and time. Figure 49: Configuration > Date/Time page You can change: • Time — configures the hours, minutes, and seconds for the internal clock. The time is based on a 24-hour clock, where 1:00 pm is 13:00.
Page 87: The Configuration > Log Page
◦ (GMT-06:00) Central America, Central Time (US and Canada), Guadalajara, Mexico City, Monterrey, Saskatchewan ◦ (GMT-05:00) Eastern Time (US and Canada), Bogota, Lima, Quito, Indiana(East) ◦ (GMT-04:00) Atlantic Time (Canada), Caracas, La Paz, Santiago ◦ (GMT) Casablanca, Monrovia, Greenwich Mean Time: Dublin, Edinburgh, Lisbon, London ◦...
Page 88: The Configuration > Save/Restore Page
The Configuration > Save/Restore page Use the Configuration > Save/Restore page to restore the factory defaults, reset the administrator password to null, or save the library configuration database to a file. The library will perform an inventory after the defaults are restored. IMPORTANT: Once you reset the administrator password to null, you will not be able to access the administrator functions in the RMI until you set an administrator password through the OCP.
Page 89: The Operations > Move Media Page
The Operations > Move Media page Use the Operations > Move Media page to move tape cartridges within the device. IMPORTANT: Moving media manually can interfere with backup software operations. Ensure that backups are complete before moving media. Figure 52: Operations > Move Media page To move a tape, select the source and destination and then click the Move button in the center of the screen to start the move.
Page 90: Support
NOTE: To release a magazine manually, see Releasing the magazines manually on page 162. However, only use this manual process if the magazine cannot be released using the OCP or RMI. Support CAUTION: Some RMI operations take the library offline. This inactive mode can interfere with host-based application software, causing data loss.
Page 91: The Support > Reboot Page
If you see this message, download and install the latest signed firmware image. Figure 56: Support > Firmware page The Support > Reboot page Use the Support > Reboot page to do a soft reset of the library. After the reboot, the library will run the Power On Self-Test (POST) and scan for a new inventory.
Page 92: The Support > Drive Page
• Third code — the subcode (62 in this example). See Error sub-code descriptions on page 188 for a list of subcodes. • Fourth code — subcode-specific information for factory use only Figure 58: Support > Library Logs page The Support > Drive page Use the Support >...
Page 93 NOTE: • LTO 2 and 3 tape drives must be empty to download support tickets • LTO 4 tape drives with firmware newer than H36W (FC), B34W (parallel SCSI) or U24W (SAS) automatically generate a support ticket during an unload operation. You can download the ticket at any time.
Page 94: Using The Msl2024 Ocp
Using the MSL2024 OCP The OCP on the front of the library includes a 2-line by 16-character green backlit liquid crystal display (LCD), four function keys, and four LEDs. This panel provides everything you need to monitor the library status and control its functions.
Page 95: Led Indicators
◦ Rebooting the library (Operations > Reboot Library) on page 116 ◦ Enabling password locks (Operations > Enable Library Password Locks) on page 116 • Accessing the support functions on page 116 ◦ Powering a drive on or off (Support > Power On/Off Drive) on page 117 ◦...
Page 96: Ocp Buttons
Table 17: Drive status definitions Status Definition IDLE Drive has a tape inserted, but there is no activity Drive is reading Drive is forwarding Drive is writing Drive is loading a tape Drive is unloading a tape Drive is cleaning Drive is rewinding SEEK Drive is seeking...
Page 97: The Ocp Menu Structure
The OCP menu structure The OCP options are organized under five menus: Unlock Mailslot, Status/Information, Configuration, Operations, and Support. NOTE: The Unlock Mailslot menu is only displayed when the mailslot is enabled. To enable the mailslot, see Configuring the mailslot (Configuration > Configure Mailslot) on page 105 From the Home screen, press Enter to bring up the first menu item.
Page 98: Entering The Administrator Password
The administrator password accesses all of the available functionality, except for the Service Area. A user without the administrator password has access to the Unlock Mailslot and Status/Information menus. Entering the administrator password TIP: By default, the administrator password is unset; all of the digits are null. Set the administrator password from the OCP to protect the administrator functions on the OCP and enable the administrator functions in the RMI.
Page 99: Status/Information
Figure 63: Removing a tape from the mailslot Status/Information The Status/Information menu provides access to the following status options: • Viewing cartridge inventory (Status/Information > Inventory) on page 99 • Viewing library information (Status/Information> Library Information) on page 101 • Viewing drive information (Status/Information >...
Page 100 • Drive 1 • Drive 2 (if two drives are present) Each location provides different information: • Drive or Mailslot: For example, the screen might display Mailslot AESO32L3, where AESO32L3 is on the bar code number on the tape, or it might display Full or Empty. •...
Page 101: Viewing Library Information (Status/Information> Library Information)
◦ Mailslot ◦ Left magazine ◦ Right magazine ◦ Drive 1 ◦ Drive 2 (if two drives are present) • To view the inventory of a magazine, press Enter when the OCP displays Left or Right Magazine. The OCP will display the contents of the lowest numbered slot in the magazine. The display will show the tape bar code number, Full, or Empty.
Page 102: Viewing Drive Information (Status/Information > Drive Information)
Viewing drive information (Status/Information > Drive Information) Procedure 1. From the Home screen, press Previous or Next until the screen displays Status/Information. Press Enter to select. 2. Press Previous or Next until the screen displays Drive 1 Information or Drive 2 Information. Press Enter to select.
Page 103: Viewing Network Information (Status/Information > Network Information)
• Critical — the component has an error condition that should be addressed. The Library might not be fully functional. • Failed — the component has a known failure and should be replaced. Viewing network information (Status/Information > Network Information) Procedure 1.
Page 104: Configuring Logical Libraries (Status/Information > Set Logical Libraries)
• Setting behaviors (Configuration > Library behavior) on page 108 • Setting the date and time (Configuration > Library Date/Time) on page 109 • Configuring IPv4 network settings (Configuration > Configure Network Settings) on page 110 • Configuring automatic cleaning (Configuration > Configure Auto Cleaning) on page 110 •...
Page 105: Setting The Number Of Reserved Slots (Configuration > Set Reserved Slot Count)
3. The first number is flashing. Press Previous or Next to change the value of the flashing number. When the flashing number shows the desired value, press Enter to select. 4. The screen displays the second number flashing. Repeat Step 3 until you have entered all eight characters.
Page 106: Changing The Scsi Address - Parallel Scsi Drives (Configuration> Change Drive)
characters. The default configuration is 8 Left. The OCP displays bar code labels longer than eight characters in an abbreviated form. Prerequisites The administrator password. Procedure 1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
Page 107: Setting The Master Drive (Configuration > Set Master Drive)
NOTE: Hewlett Packard Enterprise recommends that you cable Port A only and that you configure Port B for Auto Detect on Fibre Speedand Port Type. Only cable Port A and configure Port B for Auto Detect on Fibre Speed and Port Type.
Page 108: Setting Behaviors (Configuration > Library Behavior)
4. Press Previous or Next until the screen displays either Master Drive Drive 1 or Master Drive Drive 2. 5. Press Enter to select the displayed configuration. The screen displays either Drive 1 Set to Master, or Drive 2 Set to Master, and the Ready LED blinks. Setting behaviors (Configuration >...
Page 109: Setting The Date And Time (Configuration > Library Date/Time)
Prerequisites The administrator password. Procedure 1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select. 2. Press Previous or Next until the screen displays Library Behavior . Press Enter to select. 3. Enter the administrator password if prompted. 4.
Page 110: Configuring Ipv4 Network Settings (Configuration > Configure Network Settings)
5. Repeat Step 4 until all numbers in the date are correct. Press Enter. 6. The screen displays (example) Set Hour / Mins 16 : 52 with the first number flashing. Press Previous or Next until the flashing number reads correctly. Press Enter to move to the next number. Repeat this step until all numbers in the time are correct.
Page 111: Restoring Factory Defaults (Configuration > Restore Defaults)
device knows the usage count for all of the cleaning cartridges, the library will choose the one with the highest usage count. Auto cleaning is disabled by default. You can enable automatic cleaning even if there are no cleaning cartridges in the library. In this case, the library will display a warning message. CAUTION: Only enable automatic cleaning in either the backup application or the library, not both.
Page 112: Saving The Library Configuration (Configuration> Save/Restore Configuration)
• Administrator password • Network settings (network is always enabled) • Date and time Procedure 1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select. 2. Press Previous or Next until the screen displays Restore Defaults. Press Enter to select. Saving the library configuration (Configuration>...
Page 113: Accessing The Operations Functions
5. Press Previous or Next until the screen displays Restore Config from USB. Press Enter. 6. Press Previous or Next until the screen displays the filename of the device configuration file on the USB drive. Press Enter to select the firmware file. 7.
Page 114: Cleaning A Tape Drive (Operations > Clean Drive)
inventories the magazine. The Ready LED blinks while the device inventories the magazine and then stops when the operation is complete. Cleaning a tape drive (Operations > Clean Drive) When the Clean LED is on, a tape drive is ready for cleaning. Cleaning times can range from a few seconds to a few minutes during which time the Ready LED blinks.
Page 115: Moving Tapes In The Library (Operations > Move Tape)
Moving tapes in the library (Operations > Move Tape) Use this option to move a cartridge from a tape drive, a tape slot in any magazine or the mailslot to any other location not already holding a tape. You can also load and unload tape cartridges to and from the installed tape drives.
Page 116: Updating Tape Cartridge Inventory (Operations > Perform Inventory)
Updating tape cartridge inventory (Operations > Perform Inventory) This option updates the library tape cartridge inventory. The device checks each slot and drive to determine which tape, if any, is present. NOTE: This command is only needed if the inventory in the library is different than the inventory displayed on the front panel, which would not happen under normal conditions.
Page 117: Powering A Drive On Or Off (Support > Power On/Off Drive)
• Powering a drive on or off (Support > Power On/Off Drive) on page 117 • Running the demonstration (Support > Run Demo) on page 117 • Running the slot to slot test (Support > Run Slot To Slot Test) on page 118 •...
Page 118: Running The Slot To Slot Test (Support > Run Slot To Slot Test)
Procedure 1. From the Home screen, press Previous or Next until the screen displays Support. Press Enter to select. 2. Press Previous or Next until the screen displays Run Demo. Press Enter to select. 3. Enter the administrator password if prompted. 4.
Page 119: Upgrading Firmware (Support > Library Fw Upgrade)
Prerequisites Administrator password. Procedure 1. Download current library firmware using Library & Tape Tools or from the Hewlett Packard Enterprise support website at http://www.hpe.com/support/storage. Copy the firmware onto the USB flash drive. TIP: The display will only show the first 16 characters of the file name. If the USB drive has multiple firmware files, ensure that you can distinguish the files from the first 16 characters in their file names.
Page 120: Upgrading Drive Firmware From A Usb Flash Drive (Support> Drive Fw Upgrade)
7. If the upgrade failed, press Enter to display the error code and message describing the cause of the failure. 8. Remove the USB flash drive from the USB port. Upgrading drive firmware from a USB flash drive (Support> Drive FW Upgrade) The library allows two types of firmware to be upgraded —...
Page 121: Viewing Logs (Support > Library Error Log)
Procedure 1. Load a firmware upgrade tape into the mailslot or any open slot. If all slots are full, remove a data tape to make room for the firmware upgrade tape. 2. From the Home screen, press Previous or Next until the screen displays Support. Press Enter to select. 3.
Page 122: Forcing The Drive To Eject A Tape (Support > Force Drive To Eject Tape)
Forcing the drive to eject a tape (Support > Force Drive To Eject Tape) Use this option to make the tape drive eject the tape and place it into an open slot. Before issuing this command, attempt to eject the tape with the move command (See Moving tapes in the library (Operations >...
Page 123: Ocp Navigation Buttons
◦ Changing the drive configuration (Configuration > Drives) on page 137 ◦ Changing the network configuration (Configuration > Network) on page 137 ◦ Barcode reporting format (Configuration > Barcode Reporting) on page 137 ◦ Setting and changing the administrator password (Configuration> Set Admin Password) on page ◦...
Page 124: Using The Ocp
Table 19: OCP buttons OCP buttons Description 1. Power button 2. Navigation buttons 3. OK button Table 20: Navigation buttons Right Moves to the next item at the current menu level. When a top-level menu item is highlighted, the key press moves the selection to the next menu item, for example, from Info to Configuration.
Page 125: Status Message Bar
You will be required to enter the administrator password for all functions that are password-protected. Figure 64: OCP menu, showing initial system status information The OCP menu includes a status message bar, menu bar, and display area. Initial system status information includes basic library, drive, and magazine status and information.
Page 126: Menu Bar
Status Definition Load Library is loading a tape Unload Library is unloading a tape Menu bar The menu bar contains four groups of menu functions: • Info • Configuration • Operations • Support Menu bar...
Page 127: Setting The Administrator Password
Figure 65: OCP menu Setting the administrator password TIP: By default, the administrator password is unset; all of the digits are null. Set the administrator password from the OCP to protect the administrator functions on the OCP and enable the administrator functions in the RMI.
Page 128: Illustrated Menu Option And Navigation Examples
After five minutes of inactivity, the OCP returns to the splash screen. To access password-protected tasks, you must re-enter the administrator password. The administrator password is originally null. Hewlett Packard Enterprise strongly recommends that you assign a password during the installation process, see Setting and changing the administrator password (Configuration>...
Page 129 Figure 66: Mailslot-capable magazine and slot, each marked with a white dot The library will eject the mailslot in the lower left magazine when instructed to open mailslots. After the mailslot is closed, the library will inventory the tapes in the mailslot, but not the rest of the tapes in the magazine, which allows the library to resume operations sooner.
Page 130 Figure 67: Operations menu 2. On the MSL8096, if both mailslots are enabled, select which mailslots to open. The menu will cycle through Bottom Left (3), Both (15), or Top Right (12). 3. The mailslot located in the lower left magazine ejects automatically. Pull out the magazine until you can access the tape cartridge (see the following illustration).
Page 131: Unlocking, Removing, And Replacing Magazines (Operations > Unlock Left/Right Magazines)
NOTE: The following message might be displayed: Mailslot opening. No button pushes are accepted during this time. NOTE: If the SCSI Prevent/Allow Media Removal bit is set, the mailslot cannot be unlocked/opened from the front panel and the following message is displayed: Media Removal Prevented by Host Software. Press OK to continue and return to the open mailslot pull-down menu.
Page 132 Procedure 1. Highlight Operations -> Move Media and press OK to select it. Figure 69: Operations menu 2. Enter the administrator password if prompted. 3. Use the Up and Down arrows to move to the Source Type field and press OK. 4.
Page 133: Info Menu
either Move Complete, or Move Failed. If the move failed, press OK to display the error code and message explaining the failure. Info menu The Info menu options provide the following options. None of these options is password protected. • Viewing status information (Info >...
Page 134: Viewing Identity Information (Info > Identity Drives)
• Library mode • Number of reserved slots • Status of the mailslot • Library LUN Host Drive A Fibre Channel library also displays the WW Node Name for the FC node to which it is connected. World Wide names are assigned automatically; they cannot be configured. Viewing identity information (Info >...
Page 135: Changing The Number Of Logical Libraries (Configuration > Logical Libraries)
• Changing the number of logical libraries (Configuration > Logical Libraries) on page 135 • Changing the library configuration (Configuration > Library) on page 135 • Changing the drive configuration (Configuration > Drives) on page 137 • Changing the network configuration (Configuration > Network) on page 137 •...
Page 136 Random mode: In Random mode, the device does not automatically load tapes into the tape drives; it waits for commands from the software or operator to load and unload tapes. Random mode is used with a full featured or a robotics-aware backup application and is the most common mode of operation. Your backup software must support robotics, which might require an additional software module.
Page 137: Changing The Drive Configuration (Configuration > Drives)
CAUTION: Only enable automatic cleaning in either the backup application or the library, not both. Changing the drive configuration (Configuration > Drives) Parallel SCSI drives: This option allows you to configure the SCSI ID of the drive. CAUTION: If you change the SCSI ID, you must also cycle power on the host server and reconfigure the backup software before using the library.
Page 138: Restore Defaults (Configuration > Restore Defaults)
Restore defaults (Configuration > Restore Defaults) This option returns the library to its original shipping configuration, leaving the settings necessary for the RMI. Access to this feature requires the administrator password. The following settings are reset: • SCSI drive addresses: ◦...
Page 139: Setting The Library Date And Time (Configuration > Set Date And Time)
NOTE: Defaults will not be reset if encryption is enabled. • HTTPS: Disabled • Restricted Network Access: Enabled • Error recovery: On • Mailslot configuration: mailslot disabled • Auto clean: disabled • SNMP: disabled, but saved addresses do not change •...
Page 140: Opening The Mailslot (Operations > Open Mailslot)
• Moving Media (Operations > Move Media) on page 141 • Performing Inventory (Operations > Inventory) on page 141 • Enabling Password Locks (Operations > Enable Password Locks) on page 141 Opening the mailslot (Operations > Open Mailslot) The mailslots are used only with host system software that supports this feature. The mailslot feature allows you to insert or remove up to three tapes for the MSL4048 and MSL8048, or up to 15 tapes for the MSL8096.
Page 141: Moving Media (Operations > Move Media)
Moving Media (Operations > Move Media) This option instructs the library to move a cartridge from a tape drive, a tape slot in any magazine or a mailslot to any other location not already holding a tape. This option also lets you load and unload tape cartridges to and from the installed tape drives.
Page 142: Running Tests (Support > Run Tests)
When the Clean drive LED is on, the tape drive needs to be cleaned. Cleaning times can range from a few seconds to a few minutes during which time the Ready LED blinks. Use only the designated cleaning cartridge for your tape drive model. All cartridges are available at http://www.hpe.com/info/storagemedia. Use only Ultrium Universal cleaning cartridges.
Page 143 Procedure 1. Download current firmware using Library & Tape Tools or from the Hewlett Packard Enterprise support website: http://www.hpe.com/support/storage. Copy the firmware onto the USB flash drive. 2. Insert the USB flash drive into the USB port on the back of the device.
Page 144: Force Ejecting A Drive (Support > Force Drive Eject)
Access to this feature requires the administrator password. Before issuing this command, Hewlett Packard Enterprise recommends that you attempt to eject the tape using the backup software and move command on the OCP. While a drive is being force ejected, a window indicating the process is ongoing should appear.
Page 145: Troubleshooting Information And Procedures
Troubleshooting information and procedures CAUTION: Shipping Lock: The shipping lock must be removed for the robotics to operate properly on the MSL2024 and MSL4048. The library displays a robot move error if the shipping lock is not removed (see Removing the shipping lock on page 33). The library displays errors Symptom The library displays library errors and the library edges are not properly supported.
Page 146: Detection Problems After Installing A Sas Drive
If the screen shows ALPA Conflict: There might be a conflict with the ALPA address on Loop ports. Select Soft for the Loop mode to allow the system to select an available address each time the tape drive connects to the FC fabric. If your server configuration does not support changing addresses, try using the Hard Auto-Select option for the Loop mode.
Page 147: Detection Problems After Installing A Parallel Scsi Drive
• If the application software or operating system does not detect any devices on the HBA: ◦ Verify that the SAS host adapter is installed correctly. Refer to the manual that came with your host adapter for installation and troubleshooting instructions. Pay particular attention to any steps describing configuration settings.
Page 148 • Does the operating system detect the library? • Does the operating system detect the library, but list it as a generic device? Based on the extent of the detection problem, check the following: • If neither the application software nor operating system detects the tape drive, or they do not detect both the tape drive and the library: ◦...
Page 149 Figure 74: MSL8048 and MSL8096 parallel SCSI tape drive default SCSI addresses 1. Tape drives with SCSI address 4 Depending on other devices attached to the same parallel SCSI bus and their SCSI IDs, you might need to change the SCSI ID before using the library. Review the manuals for the other devices on the parallel SCSI bus or your operating system to determine which SCSI IDs are currently in use.
Page 150 • If the application software or operating system does not detect any devices on the HBA: Verify that your parallel SCSI host adapter is installed correctly. Refer to the manual that came with your parallel SCSI host adapter for installation and troubleshooting instructions. Pay particular attention to any steps describing configuration settings.
Page 151: Operation Problems
Operation problems Table 22: Power problems Problem Solution Device does not power on. 1. Check all power cord connections. 2. Make sure that the power button on the front panel has been pressed, and the green READY LED is illuminated. 3.
Page 152 Table 23: Failure/attention indications displayed on the front panel Problem Solution “!” in operator panel inventory Export the data cartridge marked with an ! in the inventory. The display. cartridge is either damaged, incompatible with the drive, or the wrong type for the attempted operation.
Page 153 Table 24: Tape movement problems Problem Solution Tape stuck in drive. Try the following steps, in this order, to remove the stuck tape. NOTE: The tape drive must rewind the tape before ejecting it. This can take as long as five minutes, depending on how much tape must be rewound.
Page 154 Problem Solution Unlock Left or Right Magazine) on page 113. To use the MSL4048, MSL8048 and MSL8096 OCP, see Unlocking, removing, and replacing magazines (Operations > Unlock Left/ Right Magazines) on page 131. To use the RMI, see The Operations > Magazines page on page 89. If neither one of these processes works, see Releasing the magazines manually on page 162.
Page 155 Table 25: Media problems Problem Solution Cleaning or data cartridge Make sure that you are using data and cleaning cartridges that are incompatible with drive. compatible with the drive and model of your device (see Tape cartridges on page 47) and that you are using the correct cartridge type for the operation.
Page 156 Table 26: Parallel SCSI device not detected Problem Solution Device not detected • Check that the HBA supports multiple LUNs and this feature is enabled. If not, only the tape drive will be detected. • Check for conflicting SCSI IDs. •...
Page 157 Table 27: Attention LED is illuminated Problem Solution Both the Attention and Cleaning This is most likely caused by a dirty drive that cannot read a tape and LEDs are lit. marks the tape invalid. 1. View the inventory with the RMI. Note the slots that have tapes marked with ! .
Page 158 Table 28: Inventory problems Problem Solution The inventory labels the cartridge • Verify that the label is a Hewlett Packard Enterprise label. The bar Full instead of showing its bar code reader might not be able to read other labels. code •...
Page 159: Performance Problems
Table 29: RMI network connection issues Problem Solution Cannot connect to the remote • Verify that the device is connected to the LAN with a CAT 5E, 6, or management interface (RMI) 6E Ethernet cable. • Verify that the link LED on the RJ45 (LAN) connector is lit when the device is powered up.
Page 160: Average File Size
• Backup/archive server on page 160 • Backup/archive software and method on page 161 • Connection from the archive/backup host server to the library on page 161 • Data cartridges on page 161 • Tape drive read or write performance seems slow on page 161 You can use the L&TT system performance test to assess the performance of simulated backup and restore operations.
Page 161: Backup/Archive Software And Method
The type and condition of the data cartridges also affect backup performance. For best performance, use Hewlett Packard Enterprise cartridges that are the same LTO generation as the tape drives. If you suspect a performance issue related to data cartridges, use the L&TT media assessment test to evaluate the condition of the data cartridges.
Page 162: Service And Repair
Action 1. Ensure that the tape drives are securely tightened to the chassis. Use a torque driver to tighten the thumbscrews on all the tape drives to 6 inch pounds or 0.68 N m. If a torque driver is not available, use a #2 Phillips screwdriver to tighten the thumbscrews until a low initial threshold torque achieves a snug tight condition.
Page 163: The Wellness Test
Push a paper clip into the access hole. Pull the magazine out of the front of the unit. IMPORTANT: Do not force the pin once you encounter resistance. Doing so can damage the device. 4. Repeat step 3 for the other magazine if necessary. 5.
Page 164 Figure 75: MSL2024 top-row corner slots with mailslot disabled: 9, 12, 21, 24 Figure 76: MSL4048 top-row corner slots with mailslot disabled: 21, 24, 45, 48 Troubleshooting information and procedures...
Page 165: Running The Wellness Test
Figure 77: MSL8096 top-row corner slots with mailslot disabled: 45, 48, 93, 96 IMPORTANT: The library will remove any tape cartridges from the tape drives and go offline when running the wellness test. Verify that any applications using the library have completed before starting the wellness test.
Page 166: Error Codes
In the MSL8096, the 12-slot mailslot does not pop out; the operator must open it. Insert a scratch cartridge into the lowest-numbered mailslot. If no mailslots are enabled or the operator closes the mailslot without inserting a cartridge into the lowest-numbered mailslot, the library will perform a shortened version of the wellness test, skipping step 7.
Page 167: Finding Error Code Information On The Msl4048, Msl8048 And Msl8096 Ocp
Figure 79: Error code in the OCP Error Log The code 9B is the main error code, 37 is the error sub-code, and 31 is sub-code specific information for factory use only. When you press Enter, the OCP displays the error message. Figure 80: Error message in the OCP Error Log If you press Next, the OCP will display additional information, if available.
Page 168: Finding Error Code Information On The Rmi
Where: 24/06/05 is the date in the format DD-MM-YY 01:48 is the time in 24–hour format. For example, 1:00 pm is 13:00. D7 is the main error code 50 is the error sub-code Finding error code information on the RMI You can find error codes on the RMI Figure 83: Support >...
Page 169: Generating A Report Or Support Ticket From L&Tt
Generating a report or support ticket from L&TT Procedure 1. In the L&TT By Product or By Connection tab, select the device from the device list. 2. Click the Health button on the main toolbar to generate and display a standard report, or click the Support button on the main toolbar to display the Support screen for additional report or support ticket options.
Page 170 Figure 84: Support ticket in viewer Expand HP Event Logs to see events divided into three categories: • Events in the last 24 hours • Events in the last 31 days • Events older than 31 days Set the Current Detail Level to see additional types of events: •...
Page 171: Main Error Code Descriptions
• HE designates a hard error. The STOP sign icon and the word Crit before the event ID also indicate a hard error. • The text description in the header (“robotic controller error” in this example) is the simple text description of the main error code.
Page 172 Error code Description Details and solution Setting of gripper motor parameters failed • Power-cycle the unit and retry the operation. Setting of slider motor parameters failed • If the robotics have been replaced, Setting of elevator motor parameters failed update the firmware. (MSL8048 and MSL8096 only).
Page 173 Error code Description Details and solution Slider obstructed • If this error occurs with subcode 45 and new media, remove the magazine and manually load and unload the new media five times for each new cartridge to condition the new cartridges. •...
Page 174 Error code Description Details and solution Elevator obstructed • MSL8048 and MSL8096 only: If the robotic assembly was just replaced, update the firmware to the latest version. • Update the firmware to the latest version. There have been a few firmware enhancements to reduce the occurrence of this error.
Page 175 Error code Description Details and solution Sled obstructed • MSL8048 and MSL8096: If the robotic has been replaced, update the library firmware to the latest version. • MSL2024 and MSL4048: If this error occurs on the first power-on after unpacking or moving the device, or after replacing the chassis, ensure that the shipping lock was removed from the top and stored on the back panel (see...
Page 176 Error code Description Details and solution Ends of slider movement not in expected • Early firmware versions were not able to range use as much force to get or place media in a magazine. Upgrading the library firmware might resolve this issue. •...
Page 177 Error code Description Details and solution Rotation reached a position beyond expected range Sled reached a position beyond expected range Cartridge present sensor not found Power cycle the device and retry the operation. Slider home sensor not found Rotation home sensor not found Sled position sensor not found •...
Page 178 Error code Description Details and solution Open Mailslot failed • Retry the operation. • Ensure that nothing is obstructing the opening of the mailslot. • Remove the magazine and check for issues such as a tape label preventing the mailslot from opening. Error during elevator locking.
Page 179 Error code Description Details and solution Robot stopped due to a released magazine • Check that all magazines are completely inserted and retry the operation. • If this error was caused by a manual magazine removal, replace the magazine and try the operation again. •...
Page 180 Error code Description Details and solution Library Extender missing. See Sub-codes for error B8 for details. • If this is a new installation, verify that the Extender is installed properly and that both libraries are powered on. • Update the firmware to the latest version.
Page 181 Error code Description Details and solution Power of lower library not detected in time. The lower library did not respond to the master library within the specified time. • Verify that the lower library is powered • Verify that extended mode is enabled in the lower library.
Page 182 Error code Description Details and solution Telnet interface initialization failed • Check the network cable. Web server initialization failed • Check that the network configuration is correct. • Power cycle the device and try again. EEPROM parameter failure Power cycle the device and try again. LAN card initialization failed.
Page 183 Error code Description Details and solution Time controller failed during Power-On-Self- Power-cycle the unit. Test Internal UART serial communication error Communication to display failed Power-cycle the unit. Library controller memory error Firmware upgrade error This error can occur is an attempt is made to upgrade a drive with the wrong personality or version for that drive.
Page 184 Error code Description Details and solution Incompatible magazine detected. The • Either replace the lower left magazine mailslot was enabled with a different with the original magazine, or disable mailslot magazine type than is currently in and re-enable the mailslot to reconfigure the library.
Page 185 Error code Description Details and solution Drive generation does not support When encryption is enabled with the encryption. Encryption Kit, ensure that all tape drives in the logical library support encryption (LTO-4 and later generations). When possible, avoid including LTO-2 and LTO-3 tape drives in a logical library when encryption is enabled.
Page 186 Error code Description Details and solution Library controller lost communication with • Power-cycle the device and retry the the drive operation. Drive sled not present • Update library and drive firmware to the latest versions. • Reseat the tape drive to ensure a good connection to the device.
Page 187 Error code Description Details and solution Time allotted for drive unloading exceeded • Retry the operation. • Attempt the Force Tape Eject process. Once the tape cartridge is ejected, unlock the magazine holding the cartridge and inspect the cartridge for damage.
Page 188: Error Sub-Code Descriptions
Elevator: The part of the robotics assembly that moves in the vertical direction. Rotation: The part of the robotics assembly that turns the robot to face each magazine and the drive. Sled: The part of the robotics assembly that moves the robot towards the OCP or back towards the drive. Error sub-code descriptions Table 31: Robotic error sub-codes Sub-code...
Page 189 Sub-code Description Error during gripper close Error slider home movement Error during move gripper to scan pos Error reading bar code label Error Extra inventory scan Error during closing gripper Error slider preposition movement Error during opening gripper Error during sled movement up to sensor Error slider preposition backwards movement...
Page 190 Sub-code Description Error during second slider movement Error during second gripper movement, get range failed Error during third slider movement, move home failed Error during set hold current to avoid torsion Negative direction blocked — the robot cannot move backward. Positive direction blocked —...
Page 191 Sub-code Description Error during third slider movement, move home failed Release magazine failed Error during sled movement to rotation position Error during rotation to unlock position Error during move sled to block Opening mailslot failed Error during movement to mailslot open position Error during moving back, sensor was found Movement to home position failed Elevator...
Page 192 Sub-code Description Save/restore configuration settings: restore buffer corrupted, checksum calculation failed Save/restore configuration settings: database field corrupted Save/restore configuration settings: invalid personality Save/restore configuration settings: invalid file Check on magazine type failed Rotation movement during check on magazine type failed Elevator movement during check on magazine type failed Sled...
Page 193 Table 32: Device error sub-codes Error code Description Robotic load not reached Cartridge Present sensor No activity after Load command Time-out while loading tape No activity after load command Time-out drive Unload Drive terminated unsuccessfully Tape not ejected at robot unload Slot not free at robot unload Cartridge not seated in load phase 1 Table 33: Sub-codes for error B8...
Page 194 Table 35: Sub-codes for error BD Sub-code Message Cause Solution Sensor master home not The Extender robotic cannot • Power cycle the master found. locate its home position within library. the master library. • Run the Library Extender cycle test. •...
Page 195 Sub-code Message Cause Solution Motor error. The library controller could • Power cycle both libraries. not start the motor in the Extender robot. • If this is a new installation or the libraries have been moved, verify that the Extender is installed properly and that both libraries are powered on.
Page 196 Sub-code Message Cause Solution Motor is hot. The motor that moves the Verify that airflow to the Extender robotic has Extender has not been exceeded its thermal limit. blocked. Timeout while waiting for The Extender did not respond Verify that the Extender is extender becoming ready.
Page 197 Sub-code Message Cause Solution Incompatible height form The lower library is not an Verify that the lower library is factor for lower library. MSL2024 or MSL4048. an MSL2024 or MSL4048. Extender firmware corrupted The firmware upgrade failed, Power cycle the master possibly because of a power library.
Page 198: Drive Error Codes
Sub-code Message Error during third gripper movement (close gripper) from extender position Error during fourth slider movement (pull back) from/to extender position Drive error codes Table 38: Drive error codes Error Description code Drive broken Temperature exceeds limit Tape error Cleaning cartridge is expired Drive needs cleaning Library lost communication with the drive...
Page 199 Event code Description Details and Solution SCSI: parameter list error: parameter not supported SCSI: parameter value invalid The application software made an illegal request. SCSI: saving parameters not supported SCSI: invalid ID message SCSI: destination element full SCSI: source slot or drive empty SCSI: wrong checksum SCSI: command sequence error SCSI: drive disabled...
Page 200 Event code Description Details and Solution SCSI: tape drive not supported by this library The tape drive is not supported by the firmware in this device. Upgrade the device firmware to the most up-to-date version. Verify that the drive has an HPE MSL-G3 or 1/8 G2 firmware revision.
Page 201 Event code Description Details and Solution Incompatible medium • Verify that the drives are installed correctly. • Verify that the cartridge and tape drive generation are compatible. See Read and write compatibility on page 50. • Verify that the tape is correct for the operation initiated.
Page 202 Event code Description Details and Solution Invalid cartridge. LTO3 media is not • Verify that the tape cartridge is supported with encryption enabled. supported. • Update the tape drive firmware to the latest version to use LTO3 media. IPv6 will not be supported after downgrading Change the network settings to IPv4 before firmware.
Page 203 Event code Description Details and Solution Invalid cartridge. Drive has rejected the • Verify that the cartridge generation and cartridge as invalid. technology are supported by the device. See Tape cartridges on page 47. Invalid cleaning cartridge. Drive has rejected the cartridge as invalid.
Page 204 Event code Description Details and Solution Movement retry. Robotics movement did not Recovered error move operation. No action succeed but was successful on a retry. required. Occasional retries are normal operation. Drive sled fan alert. Fan motion has Check the tape drive fan on the library back stopped.
Page 205 Event code Description Details and Solution Drive not supported; the tape drive was Replace the drive with a compatible tape disabled because it cannot be used in this drive. library. Drive firmware revision has not changed • Verify that the firmware image is correct after a tape drive firmware upgrade.
Page 206 Event code Description Details and Solution C bus recovery Contact Service if this unexpected condition occurs. Power supply has failed. Master library • Verify that both power supplies are power redundancy not available. correctly installed and the thumbscrews are tight. Power supply has failed.
Page 207 Event code Description Details and Solution One of the redundant power supplies has • Verify that the power supply is correctly failed. Redundancy is not available. inserted and that the thumbscrews are (MSL4048 only) tightened. The subcode indicates which power supply •...
Page 208: Configuration Change Events
Configuration change events Table 40: Configuration change events Value Configuration event Description 0x41 Drive SCSI changed Drive SCSI ID has changed 0x42 Library SCSI changed Library SCSI ID changed (*) 0x43 Drive enable Drive was enabled 0x44 Drive disable Drive disabled 0x45 Master drive assigned Drive master assigned...
Page 209 Value Configuration event Description 0x57 Key server token was inserted A key server token was inserted 0x58 Encryption has been enabled Encryption has been enabled 0x59 Encryption has been disabled Encryption has been disabled 0x60 Extender unit has been inserted The library extender has been inserted 0x61 Extender unit has been removed...
Page 210: Information Events
Information events Table 41: Informational events Value Informational event Description 0x01 Move element Move element command 0x02 Inventory rescan The inventory was rescanned 0x03 Drive clean Drive cleaning process 0x04 Mailslot open Open mailslot command 0x05 Mailslot close Close mailslot 0x06 Magazine remove Magazine remove event...
Page 211: Diagnosing Problems With Library & Tape Tools
Value Informational event Description 0x17 A new write key was manually generated on A new write key was manually generated on the key server token. the key server token. 0x18 More than 5 invalid key server token PIN More than five attempts were made to set the attempts key server token with invalid PINs.
Page 212 • View device and drive error logs. • Generate a detailed support ticket that can be e-mailed or faxed to your support representative for analysis. The Library & Tape Tools diagnostic provides an intuitive graphical user interface with integrated context- sensitive help.
Page 213: Upgrading And Servicing The Library
Upgrading and servicing the library CAUTION: A discharge of static electricity can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions: • Transport products in static-safe containers such as conductive tubes, bags, or boxes. •...
Page 214: Installing A New Tape Drive
Hewlett Packard Enterprise updates L&TT periodically with new diagnostic features and device support. When using L&TT for troubleshooting, download and update to the current version. You can verify that you are using the latest version and download L&TT without cost from the L&TT website:...
Page 215 Figure 86: MSL8048 and MSL8096 half-height drive bay locations 2. Remove the face plate covering the drive bay by removing the screws holding it in place. Remove one drive bay cover to install a half-height tape drive; remove two drive bay covers to install a full- height tape drive.
Page 216: Replacing A Tape Drive
Figure 87: Tighten the blue thumbscrews 5. Plan the configuration for the new tape drive: • FC: See FC connection information. • SAS: See SAS connection information. • Parallel SCSI: See Parallel SCSI configuration information. If the tape drive SCSI address must be changed, do so before connecting the drive to the host.
Page 217 NOTE: The library assigns the WWNames used by Fibre Channel drives to the drive locations. When you replace a tape drive, the WWName is reassigned to the replacement drive. The library assigns SAS World Wide IDs to the drive locations. When you replace a SAS tape drive, the World Wide ID is reassigned to the replacement drive.
Page 218 Figure 90: Removing a tape drive Before installing the new drive, inspect the connectors on the tape drive. Ensure that the connectors are intact, free of any foreign objects, and have no cracks or deformed or bent contacts. Holding the tape drive by the handle and supporting it from the bottom, slide it into the drive bay until it is flush with the back of the library.
Page 219: Removing And Replacing A Magazine
Removing and replacing a magazine CAUTION: Only remove a magazine manually in an emergency or when removing the magazines from both sides of the device at the same time. Failure to follow normal procedure can cause data loss and equipment damage.
Page 220: Releasing Magazines Using The Rmi
Procedure 1. From the Operations menu, select Unlock Left Magazines or Unlock Right Magazines. NOTE: The MSL8048 will only unlock the left magazines. 2. Enter the administrator password if requested. 3. Pull all the magazines you want to remove out a few centimeters or inches until they are past the latch. 4.
Page 221: Installing A Redundant Power Supply (Msl4048, Msl8048, And Msl8096 Only)
Right magazine release Left magazine release 2. Push a small metal pin or paper clip about 1.5 cm (0.6 inch) into the appropriate release hole to push the release latch while another person grasps the magazine and removes it from the library. Figure 93: Removing the left magazine Insert a pin into access hole Release and remove the magazine...
Page 222 Procedure 1. From the back of the library, use a Phillips screwdriver to remove the power supply bay cover. The cover is designated with a label. 2. Position the new power supply on the alignment rails and push it into the library until it is flush with the back panel.
Page 223: Replacing The Power Supply (Msl4048, Msl8048 And Msl8096)
Figure 96: Power supply LEDs 1. Blue AC power is connected. 2. Yellow Fan failure. The fan is running too slow or is defective. 3. Green The power supply is producing good power for the library. Replacing the power supply (MSL4048, MSL8048 and MSL8096) This process applies to the MSL4048, MSL8048 and MSL8096 only.
Page 224: Replacing The Library Controller (Msl4048, Msl8048 And Msl8096)
Figure 98: Installing the new power supply 4. Verify that the new power supply is operating properly. When a power supply with LEDs is operating properly, the blue and green LEDs on the power supply module are lit and the yellow LED is off. For a power supply without LEDs, verify that the power supply fan is running and the OCP does not show a warning message about the power supply.
Page 225 Procedure 1. If the OCP or RMI works, save the configuration settings to the USB flash drive from the OCP or to a file from the RMI. You will need these settings to re-configure the library after replacing the chassis. 2.
Page 226: Removing And Replacing The Base Chassis
6. Confirm that the library recognized the new library controller by checking the System Status on the front panel. Figure 102: MSL4048, MSL8048 and MSL8096 system status 7. Verify the configuration settings are correct. If necessary restore the settings from a file of saved settings, or re-enter them using the OCP or RMI.
Page 227: Removing The Tape Cartridge From The Tape Drive
5. Remove the chassis from the rack or tabletop conversion cover. 6. Unpack the new chassis and place it on a sturdy table. Save the packaging materials to return the old chassis. 7. Install the replacement chassis in the rack or replace the tabletop conversion cover. 8.
Page 228: Removing The Power Supply And Library Controller (Msl4048, Msl8048 And Msl8096 Only)
Place the drive on a static-safe surface, noting its position in the library. 7. Remove any additional tape drives following the same procedure. Removing the power supply and library controller (MSL4048, MSL8048 and MSL8096 only) On the MSL4048, MSL8048 and MSL8096, the power supply and library controller are moved to the new chassis.
Page 229: Removing The Base Chassis
Figure 105: Removing the library controller b. Place the library controller into a static safe bag. Removing the base chassis CAUTION: Lift the library from the side edges. Lifting the library from the magazine or tape drive openings can damage the library. Prerequisites #2 Phillips screwdriver Procedure...
Page 230: Installing The Replacement Chassis
Installing the replacement chassis CAUTION: Lift the library from the side edges. Lifting the library from the magazine or tape drive openings can damage the library. Procedure 1. Remove and store the shipping lock. NOTE: Skip this step for the MSL8048 and MSL8096. The shipping lock prevents the robotic transport mechanism from moving during shipment.
Page 231: Replacing The Tabletop Conversion Cover
2. Mount the library in a rack. a. With assistance, slide the library onto the metal rails that are already in position in the rack. b. From the front of the library, secure the front bezel to the rack using a #2 Phillips screw driver placed through the small holes in the mounting bracket to tighten the captive screws on each side of the library.
Page 232: Verifying The Chassis Replacement
Procedure 1. Replace the magazines in the same locations. 2. Replace the tape drives in the same locations. TIP: To assist in aligning the drive, only remove the drive bay covers for one drive at a time. To secure the tape drive to the chassis, use a torque driver to tighten the blue captive thumbscrews on the drive sled to 6 inch pounds or 0.68 N m.
Page 233: Websites
Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...
Page 234: Support And Other Resources
Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...
Page 235: Customer Self Repair
Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
Page 236: Regulatory Information
Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.
Page 237: Technical Specifications
Technical specifications Table 42: Library capacity MSL2024 MSL4048 MSL8048 MSL8096 Form factor Maximum cartridge slots Mailslots 0, 1 0, 3 0, 3 0, 3, 12, 15 Maximum full-height tape drives Maximum half-height tape drives Table 43: Supported interfaces LTO generation Interface SCSI ID LTO-3, LTO-4...
Page 238: Environmental Specifications
Table 46: MSL8048 and MSL8096 Tape Library physical specifications: all models Characteristics Product alone Packaged Height 352 mm (13.86 inches) 533 mm (20.98 inches) Width 480 mm (18.9 inches) 589 mm (23.19 inches) Depth 806 mm (31.73 inches) 987 mm (38.86 inches) Weight 46.6 kg (102.7 pounds) 66.6 (146.8 pounds)
Page 239: Regulatory Specifications
Input Requirements • MSL2024:100 - 240V AC, 1300 - 700mA, 50/60Hz • MSL4048, MSL8048 and MSL8096: 100 - 240V AC, 2500 - 1300mA, 50/60Hz Regulatory specifications Table 48: CSA test conditions Characteristic Tested condition or value Equipment mobility Stationary (rack-mount or desk-top) Connection to the mains Pluggable —...
Page 240: Regulatory Compliance Identification Numbers
These products contain laser components. See Class 1 laser statement in Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at http://www.hpe.com/support/ Safety-Compliance-EnterpriseProducts Manufacturer: Hewlett Packard Enterprise Company, Palo Alto, California Manufacturer’s representative: ZAO Hewlett-Packard A.O. Default and restore defaults settings You can save the libraryconfiguration settings to a file, restore the settings, or reset the library configuration to the default settings.
Page 241 Parameter Default setting Reset by Set Defaults Stored in Saved Config file Master drive Drive 1 or the lowest numbered existing drive All drives powered on Drive power Auto clean Disabled Slots Active slots Maximum possible Reserved slots Mailslot Mailslot disabled configuration Administrator Enabled...
Page 242 Parameter Default setting Reset by Set Defaults Stored in Saved Config file HTTPS Disabled SNMP Disabled, but saved addresses do Yes, but saved not change addresses do not change Restricted Enabled network access Miscellaneous settings Library mode Automatic Date and time Blank or existing Display contrast Default factory setting...
Page 243: Electrostatic Discharge
Electrostatic discharge To prevent damaging the system, be aware of and follow precautions when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing electrostatic damage To prevent electrostatic damage, observe the following precautions: •...
Page 244: Warranty And Regulatory Information
HPE Networking Products www.hpe.com/support/Networking-Warranties Regulatory information Belarus Kazakhstan Russia marking Manufacturer and Local Representative Information Manufacturer information: Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S. Local representative information Russian: • Russia • Belarus • Kazakhstan...
Page 245: Turkey Rohs Material Content Declaration
Local representative information Kazakh: • Russia • Belarus • Kazakhstan Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9.

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Storeever msl4048 Storeever msl8048 Storeever 8096

Hewlett Packard Enterprise StoreEver MSL2024 User's And Service Manual

Features

Installing the Tape Library

Tape Cartridges and Magazines

Operating the Library

Troubleshooting Information and Procedures

Upgrading and Servicing the Library

Websites

Support and Other Resources

Technical Specifications

Electrostatic Discharge

Warranty and Regulatory Information

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Summary of Contents for Hewlett Packard Enterprise StoreEver MSL2024