Quantum StorNext QD6000 Replacing Manual page 12

After the controller successfully completes rebooting, the seven-segment display shows the tray ID matching the
seven-segment display on the second controller.
Figure 8. LED Status aand Seven-Segment Display
1. Controller Service Action Allowed LED (Blue)
2. Controller Service Action Required LED (Amber)
3. Seven-Segment Display
3. Look at the Controller Service Action Required LEDs, and look at all of the controller-drive tray's Service Action
Required LEDs. Based on the LED status, perform one of these actions:
All of the amber Service Action Required LEDs are off and the Array Management Window indicates
an optimal status – Go to step 5.
Any of the controller-drive tray's Service Action Required LEDs are on, or the Controller Service
Action Required LED is on – Check that the controller canister has been installed correctly. Reinstall the
controller canister, if necessary. Go to step 4.
4. Did this action correct the problem?
Yes – Go to step 5.
No – If this problem is not resolved, contact your Technical Support Representative.
5. Using the LEDs and the storage management software, check the status of all of the trays in the storage array.
6. Does any component have a Needs Attention status?
Yes – Click the Recovery Guru toolbar button in the Array Management Window, and complete the recovery
procedure. If the problem is not resolved, contact your Technical Support Representative.
No – Go to step 7.
7. Remove the antistatic protection.
8. Gather support data about your updated storage array by using one of these methods:
Use the storage management software to collect and save a support bundle of your storage array. From the
Array Management Window toolbar, select Monitor > Health > Collect Support Data Manually. Then name
and specify a location on your system where you want to store the support bundle.
Use the CLI to run the save storageArray supportData command to gather comprehensive support
data about the storage array. For more information about this command, refer to the Command Line Interface
and Script Commands Programming Guide.
NOTE Gathering support data can temporarily impact performance on your storage array.
8 - Replacing a Battery in the E5660