Troubleshooting - Star Micronics LC-8021 User Manual

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Troubleshooting

Problem
Forms are smudged.
Printing is too dark.
Printer case is hot.
Printer makes excessive
noise.
Possible Cause
The ribbon is jammed,
twisted, or not set correctly
between the print head and
the print head shield.
Print head shield is damaged
or missing.
The printer's air vents are
blocked or obstructed.
The top cover is removed.
The printer is vibrating.
Recommended Action
Make sure that the ribbon
cartridge is installed
correctly. See "Removing the
protective materials" on
page 5.
Return it to your dealer for
repair.
Switch off the printer and let
it cool. Check the air vents
on the bottom of the printer
to see if they are blocked.
Remove the obstruction if
possible. If the problem
persists, return the printer to
your dealer for repair.
Replace the top cover.
Move any objects that are
touching the printer.
Make sure that the printer is
on a level steady surface.