Star Micronics LC-8521 User Manual
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Star Micronics LC-8521 User Manual

Star Micronics LC-8521 User Manual

Star micronics printer lc-8521 user's manual
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USER'S MANUAL
LC-8521
DOT MATRIX PRINTER

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Summary of Contents for Star Micronics LC-8521

  • Page 1 USER’S MANUAL LC-8521 DOT MATRIX PRINTER...

  • Page 2: Trademark Acknowledgments

    The above statement applies only to printers marketed in EU. Trademark acknowledgments LC-8521, LC24-30, LC24-300, NX-2450, NX-2480, SPC-8K : Star Micronics Co. Ltd. LQ-850, LQ-860, LQ-1050, LQ-1060 : Seiko Epson Corporation IBM PC, IBM Proprinter X24E, IBM Proprinter XL24E, IBM Proprinter X24, IBM Proprinter XL24 : International Business Machines Corporation.

  • Page 3: About This Manual

    About this manual This manual describes how to set up, use, and care for the Star LC-8521 printer. The following is a list of what you can expect to find in each chapter. Chapter 1 Chapter 2 Chapter 3 Chapter 4...

  • Page 4: Table Of Contents

    Contents Chapter 1: Printer Setup ... 1 Choosing a place for the printer ... 1 Unpacking the printer ... 2 General guide ... 3 Removing the protective materials ... 4 Installing the platen knob ... 5 Opening the front cover ... 5 Installing the ribbon cassette ...
  • Page 5 Saving a macro ... 26 Clearing the printer’s buffer ... 26 Initializing the printer ... 27 Entering the Multi-part Mode ... 27 Chapter 3: Using the EDS Mode ... 28 About EDS Mode settings ... 28 Entering the EDS Mode ... 28 Selecting a bank ...
  • Page 6 Chapter 7: Paper Handling ... 57 Selecting paper types ... 57 Adjusting for paper thickness ... 58 Automatic fanfold feeding ... 59 Manual sheet feeding ... 60 Clearing paper jams ... 62 Chapter 8: Optional Accessory ... 63 Serial-to-Parallel Converter (SPC-8K) ... 63 Connecting the Interface Converter ...
  • Page 7 Appendix F: Glossary ... 102 Appendix G: Control Panel Operation Guide ... 103...

  • Page 9: Chapter 1: Printer Setup

    Chapter 1: Printer Setup This chapter contains important information on setting up your printer. Be sure to read this chapter carefully before using the printer for the first time. In this chapter you will learn about: Choosing a place for the printer Unpacking and setting up the printer Installing the ribbon cassette Loading paper...

  • Page 10: Unpacking The Printer

    Printer Setup Unpacking the printer Check to make sure that the carton contains each of the items shown in the following illustration. Printer If anything is missing, contact the store where you bought the printer and ask them to supply the missing part. Note that it is a good idea to keep the original box and all the packing materials just in case you need to pack the printer up again and send it somewhere at a later date.

  • Page 11: General Guide

    General guide The following illustrations show the major components of your printer. Adjustment lever Release lever Paper guide Power switch Document table Parallel Interface connector Serial Interface connector Front cover Control panel General guide Platen knob...

  • Page 12: Removing The Protective Materials

    Printer Setup Removing the protective materials Two packing materials are inserted into the printer to protect components during shipping. Before using the printer, be sure to remove all packing materials from inside the front cover and the document table as shown in the illustration.

  • Page 13: Installing The Platen Knob

    Installing the platen knob The platen knob is packed into a recess in the packaging material. Install the knob on the shaft located inside the large hole on the right side of the printer. Make sure that the flat side of the shaft is aligned with the corresponding flat surface inside the knob’s spindle.

  • Page 14: Installing The Ribbon Cassette

    Printer Setup Installing the ribbon cassette Make sure that the printer is unplugged from its power outlet. Open the front cover of the printer. By hand, move the cartridge holder to the center position of the paper guide where there is a cutout to allow easy installation and removal of the ribbon cassette.

  • Page 15: Removing The Ribbon Cassette

    Press down gently but firmly on the cassette until it snaps securely into place. Rotate the knob on the cassette again to take up any slack. Close the front cover of the printer. Important! Printing that is poor quality or too light is almost always due to a ribbon that is simply worn out or “used up.”...
  • Page 16 Printer Setup Important! Never try to move the print head while the printer is plugged into a power outlet. Doing so can damage the printer. If you have just used the printer, let the print head cool for a few minutes before you touch it. Using your thumb and forefinger to squeeze the two tabs on the ribbon cassette towards the center, carefully remove the cassette from the holder.

  • Page 17: Connecting To A Power Outlet And Turning Power On And Off

    Connecting to a power outlet and turning power on and off Connecting to a power outlet and turning power on and off Lift up the back of the printer and insert two books or other similar objects underneath it to keep the printer raised and connect the power cord. Plug the power cord of the printer into a standard power outlet whose voltage matches the power rating noted on the label affixed to the bottom of your printer.

  • Page 18: Loading Fanfold Paper

    Printer Setup Caution! Whenever you turn off the power, wait at least five seconds before turning it back on; otherwise you may damage the printer. We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because of the this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.
  • Page 19 Important! To protect against paper jams, make sure that the fanfold paper is stacked in a position that is lower than the printer. To decrease paper jams, be sure that the perforations cannot catch on anything in the paper path. Unplug the printer from its AC power supply.
  • Page 20 Printer Setup Unlock the tractor on the left (when viewing the printer from behind) by pulling its blue lever up, and adjust the position of the left tractor. Note that there is a guide inside the printer in front of the left tractor. The mark of the guide indicates where the left margin of the printing will be.
  • Page 21 Loading fanfold paper Plug the printer back into its AC power source. The printer will beep a number of times to indicate that paper is not loaded. Press the control panel’s PAPER FEED button and the paper will feed to the starting position.

  • Page 22: Printing On Fanfold Paper

    Printer Setup Printing on fanfold paper When printing on fanfold paper, take care not to print too close to the perforations that separate each sheet. The following shows the recommended print area for fanfold paper, cut-sheet paper, Labels and Envelope. Fanfold paper 4 mm (0.16") *1 4 mm (0.16")

  • Page 23: Parking Fanfold Paper

    Parking fanfold paper It is not necessary to remove fanfold paper currently loaded in the printer in order to print on cut-sheet paper fed by hand. Instead, simply use the following procedure to park the fanfold paper. Tear off the paper at a perforation so there is no more than half a page sticking out of the front cover of the printer.

  • Page 24: Connecting To Your Computer With A Parallel Cable

    Printer Setup Tear off the paper. When you resume printing, the printer reverse feeds the paper to its former position. Connecting to your computer with a parallel cable The printer is equipped with a parallel interface as standard. It does not come with a cable, so you must separately purchase one that matches the needs of your computer.
  • Page 25 Important! Make sure that the printer is unplugged from the AC outlet and that the computer is turned off before connecting them. Plug one end of the parallel cable into the parallel port of your computer. The parallel port should be labeled “Printer,” “Parallel,” “PRN,” “LPT1,” or something similar.

  • Page 26: Connecting To Your Computer With A Serial Cable

    Printer Setup Connecting to your computer with a serial cable The printer is equipped with a serial interface as standard. It does not come with a cable, so you must separately purchase one that matches the needs of your computer. You will probably want to use a standard serial (RS-232C) cable when connecting to the printer’s serial interface.
  • Page 27 Connecting to your computer with a serial cable Plug one end of the serial cable into the serial port of your computer. The parallel port should be labeled “COM1,” “COM2,” or something similar. Lift up the back of the printer and insert two books or other similar objects underneath it to keep the printer raised.

  • Page 28: Chapter 2: Control Panel Operations

    Control Panel Operations Chapter 2: Control Panel Operations The control panel gives you push-button control over the printer’s operations. It includes indicator lights, which tell you the current status of the printer at a glance. HS-DRAFT SANSERIF PRESTIGE This chapter describes control panel functions that can be performed while the printer is turned on and either on-line or off-line.

  • Page 29: Selecting A Font

    Selecting a font Make sure the printer is off-line (ON LINE indicator is not lit). Press FONT to change the font selection. An indicator lights to the left of the name of the font that is currently selected. Lit Indicator HS-DRAFT HS-DRAFT + ROMAN ROMAN...

  • Page 30: Setting The Character Pitch

    Control Panel Operations Setting the character pitch The character pitch setting controls how many characters are printed per inch. Use the following procedure to select the pitch you want. Make sure the printer is off-line (ON LINE indicator is not lit). Press PITCH to change the pitch selection.

  • Page 31: Line Feed

    Line feed Make sure the printer is off-line (ON LINE indicator is not lit). Press PAPER FEED once to feed paper one line. Holding down PAPER FEED continually feeds paper, one line at a time, until you release the button. Paper eject (cut-sheet paper) Make sure the printer is off-line (ON LINE indicator is not lit).

  • Page 32: Setting The Top Of Form Position

    Control Panel Operations Setting the top of form position The current position of paper loaded in the printer is automatically set as the top of the page whenever you turn power on. You can also use the following procedure at any time to specify a different position as the top of the page. Make sure the printer is off-line (ON LINE indicator is not lit).

  • Page 33: Changing The Auto Load Position

    Changing the auto load position Normally the printer automatically feeds paper to a standard position (1/6-inch from the top of the paper). This is called the auto load position. You can use the following procedure to specify a different auto load position. Make sure the printer is off-line (ON LINE indicator is not lit).

  • Page 34: Saving A Macro

    Control Panel Operations Saving a macro Normally, any settings you make on the control panel are cleared when you turn the printer off. Use the following procedure to save the current control panel settings so that they are used whenever you turn the printer on. Make the control panel settings you want.

  • Page 35: Initializing The Printer

    Initializing the printer The following procedure initializes the printer to its power-on settings. If you have control panel settings stored in memory, this procedure sets up the printer using them. Use ON LINE to take the printer off line (ON LINE indicator is not lit). Hold down FONT and then PAPER FEED.

  • Page 36: Chapter 3: Using The Eds Mode

    Using the EDS Mode Chapter 3: Using the EDS Mode The letters “EDS” stand for “Electronic DIP Switches.” Just like the small DIP switches that are used by many computers, printers, and other devices, the EDS lets you configure the printer so that it matches your system and software needs. This chapter describes how to enter the printer’s EDS Mode and provides details about available settings and how to change them.

  • Page 37: Selecting A Bank

    Note: The contents of the above message are the same, regardless of whether you enter EDS-1 or EDS-2. The asterisks indicate the current EDS Mode switch settings for all the banks in both sub-modes. Selecting a bank While in the EDS Modes (EDS-1 or EDS-2), use the control panel’s BANK button to select a bank.

  • Page 38: Selecting A Switch

    Using the EDS Mode Selecting a switch While in the EDS Modes (EDS-1 or EDS-2), use the control panel’s SWITCH button to select a bank switch. While the SW indicator is flashing, the lit indicator indicates the currently selected switch. Lit Indicator Changing a switch setting After selecting a bank and switch, press the control panel’s ON/OFF...

  • Page 39: Eds-1 Settings

    EDS-1 Settings The following details all of the settings you can make for EDS-1. BANK A Switch 1: Emulation Selects Standard emulation (ON) or IBM emulation (OFF). Standard emulation causes the printer to act like the Epson ESC/P (24-pin), while IBM emulation makes it act like the IBM Proprinter XL24E.
  • Page 40 Using the EDS Mode When Auto (SW5: ON and SW6: ON) is selected, the printer mode automatically switches between Multi-part Mode and Normal Mode. For example, if the adjustment lever is set to 3 or less, Normal Mode is selected; if the lever is set to 4 or more, Multi-part Mode is selected.
  • Page 41 BANK C Switches 1, 2: Print Mode Turn these switches on or off to select the print mode you want to use. Print Mode Draft HS-Draft Switches 3, 4, 5: Print Pitch Turn these switches on or off to form the pattern that matches the print pitch setting you want to make.
  • Page 42 BANK D Switches 1, 2, 3, 4: Page Length Turn these switches on or off to form the pattern that matches the Page Length setting you want to make. Page Length 11”/Letter 8” 11.7”/A4 12” 8.5”/Letter 14”/Legal 10.5”/Executive 7.25”/Executive 3.5” 5.5”...
  • Page 43 Code Page #437 IBM-PC #850 Multi-lingual #860 Portuguese #861 Icelandic #863 Canadian French #865 Nordic #866 Russian #3840 IBM-Russian #3841 Gost-Russian #3843 Polish #3844 CS2 #3845 Hungarian #3846 Turkish #3847 Brazil-ABNT #3848 Brazil-ABICOMP #852 Latin-2 #1001 Arabic #737 Greek #851 Greek #869 Greek #928 Greek #2001 Lithuanian-KBL...

  • Page 44: Using The Eds Mode

    Using the EDS Mode Code Page #3860 Rajvitee KU #3861 Microwiz KU #3863 STD 988 TIS #3864 Popular TIS #3865 Newsic TIS A code page is the set of symbols and characters that your printer can print. Your printer converts ASCII hexadecimal data according to a code page to print symbols and characters.
  • Page 45 Code Page Name #852 Latin-2 #1001 Arabic #737 Greek #851 Greek #869 Greek #928 Greek #2001 Lithuanian-KBL #772 Lithuanian #774 Lithuanian #3001 Estonian-1 #3002 Estonian-2 #3011 Latvian-1 #3012 Latvian-2 #3021 Bulgarian #3031 Hebrew #3041 Maltese #3850 Standard KU #3860 Rajvitee KU #3861 Microwiz KU #3863...
  • Page 46 Using the EDS Mode If your EDS settings specify Standard emulation (Bank A, Switch 1 ON) with the italic character table (Bank A, Switch 2 OFF), use the Bank E switches to select the international character set you want to use. This setting determines the assignment of 14 character codes in the Standard Italic character set.
  • Page 47 BANK F Switches 1, 2, 3, 4, 5, 6: LQ Font Selection Turn these switches on or off to form the pattern that identifies the font you want to use for LQ printing. Font Roman Sanserif Courier Prestige OCR B Orator Note: Bank C Switches 1 and 2 must be in the correct position before this setting has...
  • Page 48 Switch 2: Parity Check This switch specifies whether or not a parity check should be performed on the data. Parity Check Disabled Enabled Switch 3: Parity This switch specifies the parity as non, odd, or even. Parity Even Switch 4: Protocol Protocol, which is sometimes referred to as “handshaking,”...
  • Page 49 BANK B Switch 1, 2, 3: Baud Rate The baud rate is the speed, in bits per second, that the printer sends data to the computer. The common setting is 9600 or 19200. Baud Rate 1200 2400 4800 9600 19200 Switch 4: Not used Switch 5, 6: Waiting period for paper loading Waiting period...

  • Page 50: Chapter 4: Using The Printer With Windows 3

    Using the Printer with Windows 3.1 Chapter 4: Using the Printer with Windows 3.1 This chapter contains specific information you need to know when using the printer with Microsoft Windows 3.1 or later. It also tells you how to install the printer driver on your computer so that it can control the printer correctly.
  • Page 51 Setting up for printing with Microsoft Windows 3.1 Click Add and the dialog box will expand to show a List of Printers. In the List of Printers: box, select Install Unlisted or Updated Printer . Click Install . This causes the Install Driver dialog box to appear, which instructs you to insert the disk that contains the printer driver file.

  • Page 52: Getting Ready To Print

    Using the Printer with Windows 3.1 In the List of Printers: box of the Add Unlisted or Updated Printer dialog box, select your printer driver and then click OK . This causes the Printers dialog box to appear. Your printer is now listed in the Installed Printers: list.

  • Page 53: Printing A Document

    From this window you select buttons that let you control a wide variety of printer setup parameters. This manual does not include any information about how to do this because everything you need to know is included in an on-line manual that tells you how to use all the buttons and menus that appear.

  • Page 54: Installing Truetype Fonts

    Using the Printer with Windows 3.1 Note: The actual appearance of the Print window may differ somewhat depending on the application you are using. Use this window to specify the range of the pages to be printed, the quality of the printing (in dots per inch), and the number of copies you want to print.

  • Page 55: Selecting Fonts In Windows Applications

    Insert the disk that contains the fonts into one of your computer’s disk drives. This explanation assumes you are using a drive named “A:”, but you could use any drive. Just remember to change the “A:” in the following steps to the name of the drive you are using. Select the letter that represents the drive where the floppy disk is installed.

  • Page 56: Chapter 5: Using The Printer With Windows 95

    Using the printer with Windows 95 Chapter 5: Using the printer with Windows 95 This chapter describes how to use the printer with Microsoft Windows 95. The following topics are covered: Setting up the printer in Windows 95 Preparing for printing Printing a document Installing the TrueType fonts Note:...
  • Page 57 When the above window is displayed, make sure the Local printer radio button is checked. Then click on the Next button. Click on the Next button and click on the Back button. Then click on the Have Disk button. Insert the disk with the printer driver file on it into the floppy disk drive. Make sure that the drive’s name (“A:”...
  • Page 58 Click on the OK button twice. Select the language or language group you want to use by clicking on it. Select the printer model name (“Star LC-8521”) by clicking on it and then click on the Next button. Select the printer port to which the printer is connected by clicking on it (usually “LPT1”).

  • Page 59: Preparing To Print

    Note: Windows applications always print to the currently selected default printer, unless the user chooses a different printer from within the application. Click on the Next button. Select whether to print out a test page by clicking on the appropriate radio button.
  • Page 60 Using the printer with Windows 95 Double-click on the icon bearing the name of the printer (Star LC-8521) in the Printers window. A window appears listing any documents that are currently being printed on the printer. Click on the Printer menu.

  • Page 61: Printing A Document

    This concludes the printing preparation. The printer which you selected is now the default printer, and the page size, paper source setting and any other settings which you made for the printer, apply to printing from all applications. To override these settings for a specific application, refer to the next section, Printing a document.

  • Page 62: Installing Truetype Fonts

    Using the printer with Windows 95 Select how many copies of the document will be printed by entering the appropriate number into the Number of copies field. If you want to print all the pages in your document, make sure that the All radio button is checked. If you do not want to print all the pages in your document, enter the first and last pages to print into the from and to fields.
  • Page 63 Select the fonts you wish to install by clicking on them. If you want to install all of them, click on the Select All button. Click on the OK button. The new fonts can now be seen in the Fonts folder window. This concludes the font installation.

  • Page 64: Chapter 6: Using The Printer With Ms-Dos

    Typically, you would select the application’s PRINT command, make any necessary changes in the window that appears (such as the number of copies to be printed), and then press the Enter key to start printing. Star LC-8521 Star LC-8211 Star LC24-300 / NX-2480 LC24-30 / NX-2450...

  • Page 65: Chapter 7: Paper Handling

    Chapter 7: Paper Handling Your printer is designed to print on a variety of paper types. This chapter tells you everything you need to know about paper, and how to set the printer up for manual paper feed. In this chapter, you will learn about: Selecting the best type of paper Adjusting for paper thickness Manual sheet feeding...

  • Page 66: Adjusting For Paper Thickness

    Paper Handling Labels Backing sheet: Thickness: Backing sheet Total thickness 0.0075 / 0.19 mm * Use labels only under normal temperature and humidity conditions. Envelope #10: Adjusting for paper thickness Paper comes in different weights, normally expressed as gsm (grams per square meter) or lbs (pounds).

  • Page 67: Automatic Fanfold Feeding

    The following table provides a general guide for setting the adjustment lever. Experiment with different settings until you find the one that gives you the print quality you want. Paper Type Single-sheet Multi-part Labels Envelope Important! Continuous use of the wrong adjustment lever setting can drastically reduce the print head life.

  • Page 68: Manual Sheet Feeding

    Paper Handling Manual sheet feeding You can use the following procedure to manually feed cut-sheet paper into the printer. Make sure that there is no fanfold paper in the printer. If there is, use the procedure under “Parking fanfold paper” on page 15 to park the fanfold paper and prepare for manual sheet feeding.
  • Page 69 Adjust the paper guide to the position you want. Note that the mark of the guide indicates where the left margin of the printing will be. Paper guide Scale Making sure that the left edge of the paper is against the paper guide, insert straight a sheet of paper into the front of the printer as far as it will go.

  • Page 70: Clearing Paper Jams

    Paper Handling Note: If you are inserting letterhead paper, insert the sheet so that it is face up with the letterhead portion up. Clearing paper jams Use the following procedure to clear paper jams from the printer. Turn the power off. Unplug the printer from its AC power outlet.

  • Page 71: Chapter 8: Optional Accessory

    Chapter 8: Optional Accessory This chapter explains how to connect and set up the following optional accessories that are available for this printer: Serial-to-Parallel Converter (SPC-8K) Push Tractor Unit (CT-15HA) Important! Always make sure that printer power is turned off whenever installing or removing optional accessories.

  • Page 72: Connecting The Interface Converter

    Connecting the Interface Converter Unplug the printer from its AC power outlet. Set the DIP switches on the SPC-8K to the settings you want to use before you connect it to your printer. See the following section for details on how to set the DIP switches Plug the interface converter’s Centronics connector into the socket on the side of the printer and secure it in place with the clips.

  • Page 73: Setting The Converter's Dip Switches

    Important! Make sure that the serial-to-parallel converter is resting on a stable, level surface where it will not be subject to vibration or damage. [CORRECT METHOD] Setting the converter’s DIP switches You should set the converter’s DIP switches so they match the settings you make on your computer.

  • Page 74: Data Length

    Optional Accessory Data Length Switch 1 Parity Switch 2 Protocol Switch 3 Baud Rate Switch 6 Switch 7 Data Length 8 bits 7 bits Switch 5 Parity ON or OFF None Even Switch 4 Switch 8 Baud Rate 1200 bps 2400 bps 4800 bps 9600 bps...

  • Page 75: Push Tractor Unit (Ct-15Ha)

    Push Tractor Unit (CT-15HA) The printer comes with a push tractor unit pre-installed for back-to-front feeding of fanfold paper. You can use the push tractor unit as it is, or you can move it to the front of the printer for front-to-back feeding. Users who find themselves having to frequently move the push tractor unit between the front and back may wish to purchase an optional CT-15HA Push Tractor Unit.

  • Page 76: Removing The Push Tractor Unit From The Back Of The Printer

    Optional Accessory Removing the push tractor unit from the back of the printer Make sure that the printer is unplugged from its AC power source. Open the cover where the push tractor unit is located. If the push tractor unit is located in the back of the printer, open the back cover.

  • Page 77: Installing The Push Tractor Unit

    Installing the push tractor unit Make sure that the printer is unplugged from its AC power source. Open the cover where you want to install the push tractor unit. If you want to install the push tractor unit in the back of the printer, open the back cover.

  • Page 78: Appendix A: Troubleshooting

    Troubleshooting Appendix A: Troubleshooting The appendix will provide help if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones.

  • Page 79: Hexadecimal Dump

    Note: Test printing prints across the entire width of the carriage. Make sure that the printer is loaded with the widest paper available in order to avoid damage to the print head and platen. Hexadecimal dump This procedure prints in hexadecimal format all codes (character codes and control codes) that are sent to the printer by the computer.
  • Page 80 Troubleshooting While holding down the control panel’s PARK/SET/EJECT and ON LINE buttons, turn the printer back on to enter the Dot Adjustment Mode. The printer will print something like the following. *** DOT ADJUSTMENT SETTING *** Normal-density Note that the printer will feed the paper forward and back each time during this operation so you can view the printout.

  • Page 81: Troubleshooting Guide

    Troubleshooting guide Use the following table to help track down the causes of problems and to determine the best solution to deal with them. Problem The ON LINE indicator does not light. Printer sounds like it is printing, but it is not. Printing is weak.

  • Page 82: Troubleshooting

    Troubleshooting Problem Printer test works, but printer will not print out data from the attached computer. Printer does not feed paper properly. Line spacing is incorrect. Lines print over each other. Possible Cause The interface cable is connected incorrectly or damaged.
  • Page 83 Problem Incorrect number of lines are printed on the page. Text and graphics are malformed. Print quality is poor. Forms are smudged. Printing is too dark. Possible Cause Auto line feed with carriage return is enabled. The line spacing or leading selected by your application program is wrong.
  • Page 84 Troubleshooting Problem Printer case is hot. Printer makes excessive noise. Printer prints past the edge of the paper. Possible Cause The printer’s air vents are blocked or obstructed. The front cover is removed. The printer is vibrating. Incorrect margin settings are selected by your application program.
  • Page 85 Problem Left margin moves to the right during printing. Some characters are printed incorrectly. Possible Cause The paper is not loaded correctly, causing the print head to jam. The ribbon cassette is not installed correctly, causing the print head to jam. The printer is not set up correctly for the thickness of paper being used.
  • Page 86 Troubleshooting Problem Some characters are printed incorrectly. Printer behaves erratically. Printing suddenly stops. Possible Cause Inappropriate settings are selected by your application program. Wires are missing from the print head. The interface cable is connected incorrectly or damaged. Static electricity caused by interference from nearby electrical devices or by low- level humidity is affecting...

  • Page 87: Checking System Software Settings In Windows

    Checking system software settings in Windows Whenever you have problems printing from a Windows application, you should check the following four things: Is the printer you are using set as the default printer? Is the drive setup correctly? Is the printer you are using correctly selected in your application? Is the correct port selected? You should also refer to your Microsoft Windows User’s Guide for other information that might be helpful.

  • Page 88: Checking System Software Settings In Ms-Dos

    Troubleshooting To check the application printer selection Select Print from the application’s File menu, and a window appears listing available printers. Check to see that the name of your printer is selected. If it is not, select it and try printing from your application again. To check the port Double-click the Control Panel icon in the Main window.

  • Page 89: Appendix B: Specifications

    Appendix B: Specifications Printing System Printing Speed Print Direction Print Head Line Spacing Character Matrix Environment Checking system software settings in MS-DOS Serial Impact Dot-Matrix Pitch HS-Draft (cps/dpi) Draft (cps/dpi) Pica (10 cpi) Elite (12 cpi) Semi-condensed (15 cpi (S)) Semi-condensed (15 cpi (I)) Condensed pica (17 cpi) Condensed elite (20 cpi)

  • Page 90: Specifications

    Specifications Paper Emulation Interface Ribbon Type Ribbon Life Dimensions and Weight Power Supply Power Consumption Options Cut-sheet Paper width: 2 to 16.5 / 51 to 420 mm Paper length: 2.75 to 14 / 70 to 356 mm Paper weight (1-ply): 14 to 42 lbs / 52 to 156 g/m Multi-part: 11 to 14 lbs / 40 to 52 g/m...

  • Page 91: Appendix C: Interface Pin Outs

    Appendix C: Interface Pin Outs Parallel Interface Name STROBE DATA0 DATA1 DATA2 DATA3 DATA4 DATA5 DATA6 DATA7 BUSY PAPER SELECT AFXT SIGNAL GND CHASSIS 19 - 30 RESET ERROR EXT GND 34 - 35 SELECT IN Serial Interface Name CHASSIS 8 - 10 14 - 19 21 - 25...

  • Page 92: Appendix D: Character Sets

    Character Sets Appendix D: Character Sets Standard Italic Character Set International Character Set The character codes shown in the table are hexadecimal.
  • Page 93 IBM Character Set #2 Code Page #437 (IBM-PC) Character Set #1 Other characters are the same as those for Character Set #2.
  • Page 94 Character Sets IBM Special Character Set The following characters can be printed using the <ESC> ^ command. Code Page #860 Portuguese Other characters are the same as those for Code Page #437. Code Page #850 Multi-lingual Other characters are the same as those for Code Page #437.
  • Page 95 Code Page #863 Canadian French Other characters are the same as those for Code Page #437. Code Page #866 Russian Other characters are the same as those for Code Page #437. Code Page #865 Nordic Other characters are the same as those for Code Page #437.
  • Page 96 Character Sets Code Page #3841 Gost-Russian Other characters are the same as those for Code Page #437. Code Page #3844 Other characters are the same as those for Code Page #437. Code Page #3843 Polish Other characters are the same as those for Code Page #437.
  • Page 97 Code Page #3846 Turkish Other characters are the same as those for Code Page #437. Code Page #3848 Brazil-ABICOMP The other characters are the same as in code page #437. Code Page #3847 Brazil-ABNT Other characters are the same as those for Code Page #437.
  • Page 98 Character Sets Code Page #1001 Arabic Code Page #737 Greek Other characters are the same as those for Code Page #437. Code Page #851 Greek Other characters are the same as those for Code Page #437.
  • Page 99 Code Page #869 Greek Other characters are the same as those for Code Page #437. Code Page #2001 Lithuanian-KBL Other characters are the same as those for Code Page #437. Code Page #928 Greek Other characters are the same as those for Code Page #437.
  • Page 100 Character Sets Code Page #774 Lithuanian Other characters are the same as those for Code Page #437. Code Page #3002 Estonian2 Other characters are the same as those for Code Page #437. Code Page #3001 Estonian1 Other characters are the same as those for Code Page #437.
  • Page 101 Code Page #3012 Latvian2 Other characters are the same as those for Code Page #437. Code Page #3031 Hebrew Other characters are the same as those for Code Page #437. Code Page #3021 Bulgarian Other characters are the same as those for Code Page #437.
  • Page 102 Character Sets Code Page #3850 Standard KU Other characters are the same as those for Code Page #437. Code Page #3861 Microwiz KU Other characters are the same as those for Code Page #437. Code Page #3860 Rajvitee KU Other characters are the same as those for Code Page #437.
  • Page 103 Code Page #3864 Popular TIS Other characters are the same as those for Code Page #437. Code Page #3865 Newsic TIS Other characters are the same as those for Code Page #437.

  • Page 104: Appendix E: Printer Control Codes

    Printer Control Codes Appendix E: Printer Control Codes This appendix lists the printer’s control commands. It gives the name of each control command, along with the applicable emulation mode (Standard, IBM, or Both), and the applicable ASCII code. Font and Character Set Control Commands Description Printed data as characters Assign character table...
  • Page 105 Print Pitch Control Commands Description Select one line expanded print Same as SO Select condensed print Same as SI Cancel condensed print Set print pitch to pica Cancel one-line expanded print Set print pitch to elite Set print pitch to elite Set print pitch to pica Cancel proportional print Select proportional print...

  • Page 106: Printer Control Codes

    Printer Control Codes Special Print Mode Commands Description Set master print mode Cancel underlining Select underlining Select emphasized print Cancel emphasized print Select double-strike print Cancel double-strike print Select superscripts Select subscripts Cancel super/subscripts Cancel upperlining Select upperlining Cancel character style mode Select outline print Select shadow print Select outline and shadow print...

  • Page 107: Download Character Commands

    Line Spacing Commands Description Advance paper one line (line feed) Reverse paper one line Set line spacing to 1/8 Set line spacing to 7/72 Set line spacing to 1/6 Execute ESC A Set line spacing to n /180 (STD/IBM), n /216 (IBM), or n /360 (IBM) Set line spacing to n /360 Set line spacing to n /60 Define line spacing to n /72...

  • Page 108: Other Commands

    Printer Control Codes Horizontal Print Position Control Commands Description Move print head to next horizontal tab position Return print head to left margin (carriage return) Move print head to absolute horizontal position Add n dot spaces between characters Cancel automatic line feed Select automatic line feed Set horizontal tab positions Set right margin...
  • Page 109 Other Commands (Continued) Description Select uni-directional printing Control character height, width, line spacing Set initial condition Select 1 x 1, 2 x 2, 4 x 4 sized printing Stop printing Select type face Cancel double-high mode Select double-high mode NEC Commands Description Set line spacing to n /360 Initialize printer...

  • Page 110: Appendix F: Glossary

    Glossary Appendix F: Glossary adjustment lever Controls the darkness of the printing by adjusting for the thickness of the paper you are printing on. Centronics cable Parallel cable normally used to connect the printer to the computer. control code A numeric code that instructs the printer to perform an operation. For example, the computer sends the printer a form feed control code (12) to tell it to eject the current page.

  • Page 111: Appendix G: Control Panel Operation Guide

    Appendix G: Control Panel Operation Guide HS-DRAFT DRAFT ROMAN SANSERIF COURIER PRESTIGE ORATOR FONT BANK Font Selection Panel Macro Set TOF Quiet Mode Font Lock Font & Pitch Lock Bank Left Note: A dot means press and hold and an arrow means to just press. A dot and arrow tied together means hold one while pressing the other.
  • Page 112 application printer selection checking 32, 41 auto LF with CR auto load position changing auto tear-off 65, 80 AUTOEXEC.BAT bidirectional printing cable port connection carton contents character pitch setting Character Set IBM #1 IBM #2 IBM Special international Italic #2 character sets tables character table...
  • Page 113 EDS Mode changing a switch setting default settings definition entering exiting printing current switch settings selecting a bank selecting a switch 30, 31, 39 settings using eject Electronic DIP Switches emulation fanfold paper automatic feeding form feed loading 15, 23 parking perforations printing on...
  • Page 114 ON-LINE indicator on-line switching to options serial-to-parallel converter paper fanfold handling letterhead micro feed recommended print area selecting setting top of form thickness adjustment paper eject paper jams paper out detector Pitch Lock Mode entering platen knob installing port checking print mode print pitch printer buffer...
  • Page 115 troubleshooting guide TrueType fonts installing unidirectional printing unpacking Windows 3.1 default printer getting ready to print selecting fonts setting up for Windows 95 Installing fonts Preparing to print Setting up zero style...

  • Page 116: Customer Service Information

    Germany: Netherlands: Australia and New Zealand: Customer response Star Micronics Co., Ltd. invites your suggestions and comments on your printer and this man- ual. Please address your correspondence to Attn: Product Manager Worldwide Headquarters STAR MICRONICS CO., LTD. 536 Nanatsushinya, Shimizu,...

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