Steinberg UR22C Operation Manual page 32

Unusual sound
(noise, interruption, or distortion)
For the latest support information, refer to the Steinberg website below.
https://www.steinberg.net/
Does your computer satisfy the system requirements?
Confirm the system requirements. For the latest information, see the Steinberg
website below.
https://www.steinberg.net/
Is the USB Mode set properly?
Depending on the USB host controller in your computer, audio dropout might
occur when SuperSpeed (USB 3.1 Gen1) mode is used. In such a case, please
try switching to High-Speed (USB 2.0) mode in the Yamaha Steinberg USB
Driver Control Panel.
Are you recording or playing long continuous sections of audio?
The audio data processing capabilities of your computer will depend on a
number of factors including CPU speed and access to external devices. Reduce
the audio tracks and check the sound again.
Are the microphones properly connected to the device?
Connect a microphone with an XLR plug to the device. If you use a phone plug,
the volume may be insufficient.
Is the loopback function set properly?
Set Enable Loopback to off when not using the Loopback function. For
instructions, refer to the section "Settings Window"
Is the error message "Audio Format is Unmixable" shown? (Mac
only)
The error message "Audio Format is Unmixable" is shown in the Yamaha
Steinberg USB control panel. Click [Revert to Mixable] to resolve the error.
Troubleshooting
(page 11).
UR22C Operation Manual 32