Using The Telephony Modem; Indicator Lights For The Sbv3202; Battery Mismatch; Wiring Problems - Arris SURFboard SBV3202 User Manual

Using the Telephony Modem

This chapter describes the controls and features available on the SBV3202 and covers basic
troubleshooting procedures.
Set Up Your Computer to Use the SBV3202


Indicator Lights for the SBV3202


Using the Reset Button

Booting from Battery

Indicator lights for the SBV3202
The SBV3202 has LED indicator lights to assist in troubleshooting.

Battery mismatch

If the SBV3202 alternates flashing the Battery light and all other lights, the installed battery
is incompatible with the SBV3202. Remove the battery and install one of the batteries
described in

Wiring problems

If the SBV3202 begins flashing all its lights for more than 10 seconds, this indicates a
problem with the telephone wiring — the red and green wires may be shorted (touching), or
there may be undesired voltage on the lines. If this pattern persists for more than 10
seconds, disconnect the telephone lines from the SBV3202, replace the telephone cable, or
contact a wiring technician for assistance.
PN 365-095-32810 x.2
© 2018 ARRIS Enterprises, LLC. All rights reserved.
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Battery Installation and Removal
SBV3202 DOCSIS® 3.0 Telephony Modem for Xfinity® Customers User Guide
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(page 14).
Chapter 6
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