Advantech EPD Series User Manual
  1. Manuals
  2. Brands
  3. Advantech Manuals
  4. Industrial Monitor
  5. EPD Series
  6. User manual

Advantech EPD Series User Manual

Wireless epaper display solution
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User Manual
EPD Device
EPD-023 System
Solution
Wireless ePaper Display Solution

Advertisement

Table of Contents
loading

Related Manuals for Advantech EPD Series

Summary of Contents for Advantech EPD Series

  • Page 1 User Manual EPD Device EPD-023 System Solution Wireless ePaper Display Solution...
  • Page 2 No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reliable. How- ever, Advantech Co., Ltd.
  • Page 3 Because of Advantech’s high quality-control standards and rigorous testing, most of our customers never need to use our repair service. If an Advantech product is defec- tive, it will be repaired or replaced at no charge during the warranty period. For out- of-warranty repairs, you will be billed according to the cost of replacement materials, service time and freight.
  • Page 4 Declaration of Conformity FCC Class B Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa- tion.
  • Page 5 依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學 及醫療用電波輻射性電機設備之干擾。 Technical Support and Assistance Visit the Advantech website at http://support.advantech.com where you can find the latest information about the product. Contact your distributor, sales representative, or Advantech's customer service center for technical support if you need additional assistance. Please have the following information ready before you call: –...
  • Page 6 Packing List Before setting up the system, check that the items listed below are included and in good condition. If any item does not accord with the table, please contact your dealer immediately.  EPD-023 System Device Ordering Information Part No. Description EPD-023B2AG-NTC02 2.9"...
  • Page 7 DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech disclaims all responsibility for the accuracy of any statements contained herein.
  • Page 8 Equipment L'équipement est tombé et a été endommagé.  Equipment L'équipement présente des signes évidents de rupture. AVERTISSEMENT: Cet ensemble d'instructions est donné conformément à la norme CEI 704-1. Advantech décline toute responsabilité quant à l'exactitude des déclara- tions contenues dans le EPD-023 User Manual viii...

  • Page 9: Table Of Contents

    Chapter Product Overview ........1 Introduction ....................2 Specifications .................... 2 System implementation................3 1.3.1 Advantech EPD-023 & ePaper Manager Solution ......3 Chapter EPD-023 Network Specification ..5 System Architecture .................. 6 Figure 2.1 EPD-023 Network Topology ........6 2.1.1 System Environment..............6 System Specification.................
  • Page 10 4.3.7 Final Association between EPD device, target product and product data..................... 66 4.3.8 Smart Warehouse pick to light scenario ........67 4.3.9 Clear Events and Data of MongoDB........... 68 Integrate EPD APIs into Your System ............ 76 Control EPD Data through ePaper Manager API........77 ePaper Manager Feature list ..............

  • Page 11: Chapter 1 Product Overview

    Chapter Product Overview...

  • Page 12: Introduction

    Advantech EPD-023 provide multi interface for application control which is highly integrated with EPD driver and low power consumption system. EPD-023 can auto join and binding the network group with IoT Gateway (WISE-3610Z) and Router (WISE-3240).

  • Page 13: System Implementation

    The EPD device is a device with ePaper, EPD controller and wireless connectiv- ity. Advantech provide the total solution for development to select the different architec- ture according to the end customer’s system requirement. From below system architecture, EPD-023 is at the end node of the system. Devel- oper can apply Advantech WISE-3610Z /3240 to connect to ePaper manager which installed in Advantech Embedded Computer /ARK2250L.
  • Page 14 EPD-023 User Manual...

  • Page 15: Network Specification

    Chapter EPD-023 Network Specification...

  • Page 16: System Architecture

    System Architecture Figure 2.1 EPD-023 Network Topology 2.1.1 System Environment Device1 Version ARK 2250L/ePaper manager WIN7, WIN10 (2019,Q3) 64 bit, V1.0.0 WISE Gateway: 3610Z OpenWRT V1.0.0 WISE Router: WISE3240 OpenWRT V1.0.0 EPD Device CC2650 TI RTOS V1.0.0 System Specification One Single network can be built by WISE-3610Z or WISE-3240. One WISE-3610Z can support up to 400 EPD devices in one channel.

  • Page 17: Epaper Manager

    1.ePaper manager can perform WISE Gateway actions and control WISE Gate- way. 2.ePaper manager can perform WISE Router actions and control WISE Router. 3.ePaper manager can perform EPD device actions and control EPD series device. 4.ePaper manager can import EPD device list which can be the white list to join the network.

  • Page 18: System Network Specification

    System Network Specification  Physical transmission data rate 250 Kbps  Network join performance a.1 pcs EPD device join network in 6 secs. b.400 pcs EPD device join network in 30 minutes by 1 host WISE-1840 on WISE-3610Z  Data transfer Performance from Gateway –...

  • Page 19: Registration

    2.4.2 Registration  Router – Router Power on – System get cache file and set GW cmd – Router connect to gateway  EPD Device – Default setting for shipping: Support 11 channel. – Power on auto check if there is router exist and ask to join the network. –...

  • Page 20: Secure Key Mechanism

    Secure key mechanism Advantech EPD-023 provides user to change secure key when data exchange between devices. User can setup the new secure key from ePaper manager and the gateway will start pass the new key to connected device. As long as the key has been changed, the device could not been operated in original system which has the different secure key in setting.

  • Page 21: Chapter 3 Hardware Specification

    Chapter Hardware Specification...

  • Page 22: System Specification

    SYSTEM Specification EPD-023 is design for customer directly installed in the application side. 3.1.1 ID Dimension 3.1.2 Battery installation Connect power connector into the board connector. EPD-023 User Manual...
  • Page 23 Put the battery back to housing. Put back the back cover. Screw on and completed. EPD-023 User Manual...

  • Page 24: Device Led Button Behavior

    Device LED Button Behavior 3.2.1 EPD-023 Button behavior is as below item Status Action Result Press button for 0.5 sec and SW1 (P1) no press Refresh EPD to Page 1 release button Press button for 0.5 sec and SW2(P2) no press Refresh EPD to Page 2 release button Press button for 0.5 sec and...

  • Page 25: In Epaper Manager

    Chapter EPD-023 in ePaper Manager...

  • Page 26: With Epaper Manager Solution

    EPD-023 with ePaper Manager Solution Previously, we have go through EPD-023 function as an end device. To build up a solution, we need a gateway to connect to our CMS: ePaper manager. Indeed, ePa- per Manager provides complete solution to help you import tag data, design tag tem- plates and manage tags easily.

  • Page 27: Preparation

    Preparation 4.2.1 Hardware Component List Advantech Embedded Computer: ARK-2250L Advantech IoT Gateway : WISE-3610Z & Advantech EPD devices. 4.2.2 Software Component List Window7 Professional version for ARK2250L Below window firewall need to setup for ePaper manager service AMQP: 5672 AMQP/SSL: 5671...
  • Page 28 EPD-023 User Manual...
  • Page 29 Windows hotfix of KB2999266 is required to run this software. Please download one from Microsoft website and execute it. (https://www.microsoft.com/zh-TW/download/ confirmation.aspx?id=49093). Microsoft Visual C++ 2015 Redistributable Update 3 (https://www.microsoft.com/en-us/download/details.aspx?id=53840) Please click the next button if no need to change the default installation path. EPD-023 User Manual...
  • Page 30 Please check your public IP or domain name and fill it. Please change the port number if need. EPD-023 User Manual...
  • Page 31 Please fill in the password and confirm password for PostgreSQL database. Please fill in the password and confirm password for PostgreSQL database. EPD-023 User Manual...
  • Page 32 Please fill in the password and confirm password for MongoDB database. Please click the install button to start installation. EPD-023 User Manual...
  • Page 33 Please allow to access the installation of erl.exe. EPD-023 User Manual...
  • Page 34 Please allow to access the installation of epmd.exe. Click the Finish button to exit the Setup Wizard. You will get a register from our sales package. You will need to enable the key after installation of ePaper manager. EPD-023 User Manual...
  • Page 35 EPD-023 User Manual...
  • Page 36 4.2.3.1 How to configure your FTP server Before you start transmit image to EPD or Firmware upgrade. You need to setup an FTP server on the server. After you receive server: ARK2250L , it should have installed the FTP Server. Click the startup icon to launch the Filezilla Server. Start the FTP Server.
  • Page 37 EPD-023 User Manual...
  • Page 38 Add password for user. (Don’t use “@” symbol in password) Add the Shared folders and set the property of the directories and files. Add the FTP Server to OTA Storage. You should make shure that the Shared folders is available. EPD-023 User Manual...
  • Page 39 Open Windows firewall setting and click allow a program or feature through Win- dows firewall. EPD-023 User Manual...
  • Page 40 Make sure to allow FileZilla Server and FileZilla Server Interface to pass the Windows firewall. EPD-023 User Manual...
  • Page 41 4.2.3.2 How to configure your FTP server on ePaper manager Click Storage button to add a FTP storage for OTA and image delivery Click Add (+) button on the left-upper corner. Select the FTP option. Finish the configuration form and click Confirm. EPD-023 User Manual...
  • Page 42 Storage Name: OTA Security: NONE Domain: [Your Server IP] Port: 21 Account Name: [Your FTP account] Password: [Your FTP password] Root Path: [Your root path] You will see an item in the Storage Management table. Open the FTP port of the firewall in the OS. EPD-023 User Manual...

  • Page 43: Wise-3610Z Setup And Connect To Ark With Epaper Manager

    4.2.4 WISE-3610Z setup and connect to ARK with ePaper manager DeviceList setup: Install ePaper Add Gateway to Add Router to Add Gateway & Manager ePaper manager Gateway Router EPD Controller for DeviceList setup: Mac address of Data import and EPD device EPD power-on and EPD device Import template...
  • Page 44 Build Networking Connection Ethernet WAN Backhaul Connection: Connect Ethernet cable to exiting backhaul router and ISP cable modem or Internet service provider xDSL / FTTx modem. Select WAN for NorthBond backhaul Connection and choose Protocol > DHCP Client EPD-023 User Manual...

  • Page 45: Epd-023,053 Setup And Connect To Ark With Epaper Manager

    Setup the ePaper management server IP as below page 4.2.5 EPD-023,053 setup and connect to ARK with ePaper manager DeviceList setup: Install ePaper Add Gateway to Add Router to Add Gateway & Manager ePaper manager Gateway Router EPD Controller for DeviceList setup: Mac address of Data import and...

  • Page 46: Hands-On The Epd Device On Epaper Manager

    Hands-on the EPD Device on ePaper Manager There are couples item, user need to prepare before start ePaper manager/EPD con- troller as below. EPD device mac address Target Item data contain unique ID as the key e.g. PN (Part number) Target Item ID as the key e.g.

  • Page 47: Add Group & Device Into Epaper Manager

    4.3.2 Add Group & device into ePaper Manager Create group & Edit group information DeviceList setup: Install ePaper Add Gateway to Add Router to Add Gateway & Manager ePaper manager Gateway Router EPD Controller for DeviceList setup: Mac address of Data import and EPD device EPD power-on and...
  • Page 48 Add Gateway/Router to Group EPD-023 User Manual...
  • Page 49 Legal ePaper device join the network DeviceList setup: Install ePaper Add Gateway to Add Router to Add Gateway & Manager ePaper manager Gateway Router EPD Controller for DeviceList setup: Mac address of Data import and EPD device EPD power-on and EPD device Import template managment...
  • Page 50  Add EPD device into ePaper manager: white list. There is a mac address label on the EPD-053 back, user may scan QR Code to mapping the target item.  Dispatch the EPD device to Gateway and Router  (Option) Setup Router Channel –...
  • Page 51 1). EPD device online. Click any button of the EPD device and you can see it on-line (30 mins for 400 pcs EPD devices join network in each router). 2).Click Device List on the side bar menu, and select the device group you want to add devices.
  • Page 52 3). Choose the Hierarchical view. (If you have finished the White List Setting previously, you will see the devices grouped under a gateway.) 4). Open the hierarchy until you see the device. Change the show number in order to select all devices under this gateway. EPD-023 User Manual...
  • Page 53 5). Select all by click the checkbox above. 6).Click the finish button to finish the selection. Note: It's an option step, since system already have encrypted key to protect all transmission data. EPD-023 User Manual...
  • Page 54 Set Gateway Encrypted Key Note: It's an option step, since system already have encrypted key to protect all transmission data. 1).Click Device List on the side bar menu, and select the device group which the router. EPD-023 User Manual...
  • Page 55 2). Find the gateway device, and change to edit mode by click the edit button. 3). Click the name of gateway device to enter the edit mode. EPD-023 User Manual...
  • Page 56 4.) Fill in the Encrypted Key (32-characters with A-Z and 0-9), and then click send to finish the configuration. Setup Router Channel on WISE-3610Z or WISE-3240 1). Click Device List on the side bar menu, and select the device group which the router.
  • Page 57 2). Find the router device, and change to edit mode by click the edit button. 3). Click the name of route to enter the edit mode. EPD-023 User Manual...

  • Page 58: Import Item Data To Epaper Manager

    4). Change the Channel (11,13,14,15,20,21,22,23,24,25,26 are available), and then click send to finish the configuration. 4.3.3 Import Item Data to ePaper manager DeviceList setup: Install ePaper Add Gateway to Add Router to Add Gateway & Manager ePaper manager Gateway Router EPD Controller for DeviceList setup: Mac address of...
  • Page 59 2) Batch data update into ePaper manager database using Excel or CSV format If you upload Excel or CSV to the system directly, the system will auto transfer the format to JSON. Note: The first column of data must be an unique ID in Excel or CSV format for over- all item data.
  • Page 60 EPD-023 User Manual...

  • Page 61: Design Your Own Template

    4.3.4 Design your own template DeviceList setup: Install ePaper Add Gateway to Add Router to Add Gateway & Manager ePaper manager Gateway Router EPD Controller for DeviceList setup: Mac address of Data import and EPD device EPD power-on and EPD device Import template managment join network online...
  • Page 62  Label It is simply text message  Text Its value comes from imported data, and you can choose what column of data needed to be shown.  Image You can upload colorful images and it will automatically be transferred to red, black and white.

  • Page 63: Combine The Template And Item Data

    4.3.5 Combine the Template and Item Data After import data and make the template, we can combine them for regular data auto update. 1) Select Item Group which is from Item Data 2) Click on the component, you can select value at the right Drop-down menu EPD-023 User Manual...
  • Page 64 3). Setup dynamic template. For another special purpose in template setting, you can decide whether an object show or not depends on the specific item values. For example, word becomes red when temperature is over 40. The next step is demonstration of how to achieve this goal.
  • Page 65 It will pop up the dialog, and fill the condition to show up this object. Note: if this item value is number, you can use all operations. If this item value is character, you only can use "==" or "!=" ). Finish the show condition setting.
  • Page 66 Click the radio of the option in the show condition. It will pop up the dialog, and fill the condition to show up this object. Note: if this item value is number, you can use all operations. If this item value is character, you only can use "=="...

  • Page 67: Epd Controller For Epd Device Management

    b. Put these two objects in the exact same position. c. See the results by the preview action in the EPD controller page. 4.3.6 EPD Controller for EPD device management DeviceList setup: Install ePaper Add Gateway to Add Router to Add Gateway &...
  • Page 68  Select correct account/group where your devices belong to  Select Preview / Edit mode There are 2 parts in the management: Properties & Action 1) Properties: User can read EPD devices status below  EPD Device Status  Power ...
  • Page 69 – Select EPD Item: you may select device to do receive the schedule. – Set EPD Template: you may select EPD Template from the list which you already design. – Working Page: select which page in EPD device – User may setup the schedule date and time from system. DeviceList setup: Install ePaper Add Gateway to...
  • Page 70 2. Select data to bind Note! User can import data and binding data to the EPD device in this web page. We also offer user use handset APP to binding device data and EPD as following. User can choose one to completed this binding task. 3.
  • Page 71 DeviceList setup: Install ePaper Add Gateway to Add Router to Add Gateway & Manager ePaper manager Gateway Router EPD Controller for DeviceList setup: Mac address of Data import and EPD device EPD power-on and EPD device Import template managment join network online into white List EPD controller EPD System...
  • Page 72 Enter your Tag Code and Item Code information to do bind action. User with the PWS-472 device can scan a barcode to quickly bring the Tag Code and Item Code information into the fields. Success information window will show up. EPD-023 User Manual...
  • Page 73 Click the transmit button to transmit image to tag device. Success information window will show up. EPD-023 User Manual...
  • Page 74 4. Binding template: EPD-023 User Manual...
  • Page 75 5. There are 4 actions for you to select the action.  Preview: Current EPD device image preview  Refresh: Re-fresh image  Transmit: Transmit image  Un-bind the EPD device and Item EPD-023 User Manual...

  • Page 76: Final Association Between Epd Device, Target Product And Product Data

    4.3.7 Final Association between EPD device, target product and product data DeviceList setup: Install ePaper Add Gateway to Add Router to Add Gateway & Manager ePaper manager Gateway Router EPD Controller for DeviceList setup: Mac address of Data import and EPD device EPD power-on and EPD device Import...

  • Page 77: Smart Warehouse Pick To Light Scenario

    4.3.8 Smart Warehouse pick to light scenario EPD device in standby Mode, only shows stock status When pick material request input to the ERP, ERP send out the API to ePaper manager to trigger Action1: change the image as below Action2: light up LED to guide the picker to pick the material Below is the comparison between traditional card and EPD.

  • Page 78: Clear Events And Data Of Mongodb

    4.3.9 Clear Events and Data of MongoDB Click Setting – System on the side bar menu, and Click the Clear Data Button. Clear device events: 1.) Open the Clear Device Events section. EPD-023 User Manual...
  • Page 79 2.) System automatically clearance. Change the Enable switch to ON, and select the days how often system will begin the clearance, and then click save button to finish this configuration. 3.) Clear events manually. Select the clearance date (Reminder: the events between the date and before will be cleared), and click the Delete button to begin to clear data.
  • Page 80 Clear operation/system events: 1.) Open the Clear Operation/System Events section. EPD-023 User Manual...
  • Page 81 2.) System automatically clearance. Change the Enable switch to ON, and select the days how often system will begin the clearance, and then click save button to finish this configuration. EPD-023 User Manual...
  • Page 82 3.) Clear events manually. Select the clearance date (Reminder: the events between the date and before will be cleared), and click the Delete button to begin to clear data. EPD-023 User Manual...
  • Page 83 Clear device data: 1.) Open the Clear Device Data section. 2.) System automatically clearance. Change the Enable switch to ON, and select the days how often system will begin the clearance, and then click save button to finish this configuration. EPD-023 User Manual...
  • Page 84 3.) Clear events manually. Select the clearance date (Reminder: the data between the date and before will be cleared), and click the Delete button to begin to clear data. EPD-023 User Manual...
  • Page 85 EPD-023 User Manual...

  • Page 86: Integrate Epd Apis Into Your System

    Integrate EPD APIs into Your System We provide easy-to-use APIs to help you integrate into your own system below is the sample for you to understand it's very easy to integration into your system with our restful API. Vertical application need to send Api to ePaper manager the sample code as below. Our API in Javascript below: setItemData to update data into ePaper manager and ePaper manager will help forward the data to EPD.

  • Page 87: Control Epd Data Through Epaper Manager Api

    // set LED light function setSensorData(){ var agentid = $('#agentid').val(); var plugin = $('#plugin').val(); var sensorId = $('#sensorId').val(); sensorValue parseInt($('#sensor- Value').val()); var url = HOST + '/esl/v1/devicectrl/data'; var type = 'POST'; var data = {agentId: agentid, plugin: plugin, sensorIds: [{n: sensorId, v: sensorValue}]}; api(url, type, data, function(res){ console.log(JSON.stringify(res));...
  • Page 88 – name (group name): string – content: JSON string  body(example) { "items": [ { "code": "X001", "name": "John", "content: "{"name": "John","age": "18"}" } ] }  response(example) { "result": true } 3. Update EPD Data  path: /esl/v1/items  method: PUT ...
  • Page 89  header: Basic Authorization  body parameters: – agentid: string – templatename: string – body(example) (Notes: you must provide "agentid" or "did" in body, and for other parameters as follows, you only need to give at least one: "tid or tem- platename", "iid or itemcode", "mid") { "agentid": "00000001-0000-0000-0012-4b001557a500", "templatename": "Abnormal-English"...
  • Page 90 – refresh (optional, default: 1): number [available values: 1: Refresh after trans- mit, 0: Just store image to ESL tag memory] – page (optional, default: 0): number [available values: 0 ~ maxpagesize-1]  body(example) { "agentid": "00000001-0000-0000-0012-4b001557aa72", "item": { "code": "Stop0001", "name": "Taipei 101", "content": "{\"Stop_Name\":\"Grand Hotel\", \"Route1 Name\":\"Test\"}"...

  • Page 91: Epaper Manager Feature List

    ePaper Manager Feature list 4.6.1 Component list Dashboard 1. Device status: Provide EPD device status in system 2. Battery status: Show battery status on EPD device. 3. EPD Device: Show image update status 4. schedule task effective schedule task: User can select current schedule in the system EPD-023 User Manual...
  • Page 92 EPD device search Controller Search criteria Account/ Group/Connecting Status/ EPD Device Mode Properties Name / Panel type/ total page /Connecting status / Update Status EPD-023 User Manual...
  • Page 93 Action Schedule User can setup SLEEP/ TRANSMIT/REFRESH as the scheduling task daily / weekly/ monthly /yearly. Bind Item Available Target Product and Data User can manual binding/unbinding ITEM DATA to EPD device 1. click the eye image icon 2. select the bind icon 3.
  • Page 94 Action Bind Template User can manual binding TEMPLATE to EPD device EPD-023 User Manual...
  • Page 95 Action Preview User can preview the EPD Device image. Transmit 1. User can re-fresh the image on EPD device 2. User can Transmit image to EPD device 3. If user have click "transmit" or "re-fresh" for the device, then the system keep busy, not response from device side.
  • Page 96 Item Data Import ITEM Data Support CSV, EXCEL , JASON Format Add new data into current item Working Group 1. User can perform different working group in the same system. 2. User can add new group by click "Add" icon. EPD-023 User Manual...
  • Page 97 Device List Device search including EPD device, Router and Gateway. Search criteria Account/ Group/Connecting Status/ EPD Device Mode Action Remote control device: 1. Default column is Name and status message. 2. User can click icon at the right to select more field: monitoring and Get/Set Data.
  • Page 98 User may save the template and then go to EPD controller to bind the tem- plate with EPD device. Template name: EPD Size ITEM DATA group Image direction Background color Display orientation Schematic view 1.EPD controller should setup the binding template. 1.
  • Page 99 1. Select on component 2. right side shows the component properties. 3.select the field “Value” and drop down menu shows data field from item data. EPD-023 User Manual...
  • Page 100 White List Setting File format Epd-023,053 white list setting. User needs to import the device list and then the device can join the network. EPD-023 User Manual...
  • Page 101 Note: The upgrade action currently is valid for WISE-3610Z only and cannot upgrade single tag individually Upgrade: This step will proceed Download and Deploy, which describe the fol- lowing: Download: This step will download the specific version of package file from FTP server.
  • Page 102 Storage FTP & File path setting Setting Role Definition as below Super admin: Admin: Device admin: EPD-023 User Manual...
  • Page 103 Account & Group Set the device into group. Email Service 1.Click System button under the Setting list EPD-023 User Manual...
  • Page 104 2.Click Email Service, and fill in the following form. 3.Setting successfully. 4.Add email account list for this service. Click Account button under the Set- ting List. EPD-023 User Manual...
  • Page 105 5.Add an admin account. Click Save button. Email will send to this local user when event occurs. Add EPD connection number license. Clear Data Event User can query the event by clicking the calendar. EPD-023 User Manual...
  • Page 106 Document User manual Restful API Release Notes EPD-023 User Manual...

  • Page 107: Wise-Ec Epd Design-In Service

    Chapter WISE-EC EPD Design- in Service...

  • Page 108: The Acquisition Of Information

    Resolving customer con- cerns is Advantech's main target at this stage. Indeed, we all know that product eval- uation is the key task in the planning period, especially for performance and specification, so we try to help our customers conduct all the necessary tests for their user scenario.

  • Page 109: Design

    TX power / mask / RF harmonic tuning / RX sensitivity When a product moves into the design stage, Advantech will supply a design guide of the EPD device for reference as well as Antenna selection & schematic review. The...

  • Page 110: Integration

    Therefore the customer has to learn from trial and error and finally get the best solution with the least effort. Advantech's team has com- pleted total standard HW/SW solution to do performance fine tune, driver integration and application-specific customization.

  • Page 111: Contact Information

    Warranty Period Advantech branded off-the-shelf products and 3rd party off-the-shelf products used to assemble Advantech Configure to Order products are entitled to a 2 years complete and prompt global warranty service. Product defect in design, materials, and work- manship, are covered from the date of shipment.

  • Page 112: Repair Process

    (Dead-on-Arrival). The DOA Cross-Shipment excludes any shipping damage, cus- tomized and/or build-to-order products. For those products which are not DOA, the return fee to an authorized ADVANTECH repair facility will be at the customers' expense. The shipping fee for reconstructive products from ADVANTECH back to customers' sites will be at ADVANTECH's expense.
  • Page 113 "Attn. RMA Service Department". All products must be returned in properly packed ESD material or anti-static bags. ADVANTECH reserves the right to return unrepaired items at the customer's cost if inappropriately packed. Besides that, "Door-to-Door" transportation such as speed post is recommended for delivery, otherwise, the sender should bear additional charges such as clearance fees if Air-Cargo is adopted.
  • Page 114 If a product has been repaired by ADVANTECH, and within three months after such a repair the product requires another repair for the same problem, ADVANTECH will do this repair free of charge. However, such free repairs do not apply to products which have been misused, abused, or subjected to unauthorized disassembly/modification;...
  • Page 115 EPD-023 User Manual...
  • Page 116 No part of this publication may be reproduced in any form or by any means, electronic, photocopying, recording or otherwise, without prior written permis- sion of the publisher. All brand and product names are trademarks or registered trademarks of their respective companies. © Advantech Co., Ltd. 2019...

This manual is also suitable for:

Epd-023Epd-053

Table of Contents