Related Manuals for EBS Active Track Basic+
Summary of Contents for EBS Active Track Basic+
- Page 1 Active Track Basic+ Operation & Maintenance Manual Issue: 1.1 Date issue: 2019-02-05 Firmware version: 3.3.2 GPRS configurator version: 1.4.91.2 © 2019 EBS Sp. z o. o...
- Page 2 This Operation and Maintenance Manual describe configuration and operation of system Active Track Basic+ EBS. In case of any doubt please contact us via our Website http://www.ebs.pl/, email support@ebs.pl, or phone (+48) 22 812 05 05. We hope you enjoy working with our devices.
- Page 3 Active Track Basic+ © 2019 EBS Sp. z o. o All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher.
- Page 4 DECLARATION OF CONFORMITY We, EBS Sp. z o.o. declare under our sole responsibility that the product Active Track Basic+ is in conformity with Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999. copy Declaration Conformity...
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Page 5: Table Of Contents
Contents FOR YOUR OWN SAFETY ......................7 All about accessories ........................8 General remarks ......................... 8 3.1. Working mode ........................8 3.2. PIN code ..........................9 3.3. RFID transponders reader ....................9 3.4. Buttons ..........................9 3.5. Work mode indicator ......................9 3.6. - Page 6 7.2.3.1.4.2. User ID ....................27 7.2.3.1.4.3. User's password ..................27 7.2.3.2. Transmission ...................... 27 7.2.3.3. Device parameters ....................28 7.2.3.3.1. Accelerometer ....................28 7.2.3.3.1.1. ManDown....................28 7.2.3.3.1.2. Tilt detection ..................... 29 7.2.3.3.2. Speaker ......................30 7.2.3.3.2.1. Events signalling ..................30 7.2.3.3.2.2.
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Page 7: For Your Own Safety
1. FOR YOUR OWN SAFETY Study the advice below carefully. Disregarding may be dangerous or illegal. More information is provided in following parts of this Manual. RADIO INTERFERENCE The device is sensitive to radio interference that can influence quality of connection. -
Page 8: All About Accessories
2. All about accessories Before using charger, make sure it is original charger ATRACK-C – the only model the device may be charged with. Note: Use only the batteries, charger and other accessories approved by The Manufacturer to work solely with this model of the device. Using unauthorized appliances voids guarantee for the device and may be dangerous to user. -
Page 9: Pin Code
3.2. PIN code The factory-set PIN code of the device is „1111”. Do not insert a SIM card with a PIN code other than „1111” into the device because such a card will be locked. A SIM card with a wrong PIN code can be unlocked only by entering a PUK code using a mobile phone. -
Page 10: Transmission Safety
4. Transmission safety 4.1. Data coding Safety of data sent from the device to server is guaranteed with the very safe and strong AES algorithm (Advanced Encryption System). Transmission is based on the GSM provider network, therefore the device uses all protections offered by provider to standard mobile phones. -
Page 11: First Steps
6. First steps 6.1. SIM card and battery installation All SIM cards should be kept out of reach of children. SIM card and its connectors may be easily damaged by scratching or folding. Special attention while inserting and removing is therefore recommended. ... -
Page 12: Battery Charging
3. Insert battery. Connect battery connector to outlet in battery cavity. The connector shape prevents from incorrect placing of battery – in case of trouble with placing turn battery round and try again. 4. Lay down wires and close lid by screwing bolts. 6.2. - Page 13 Battery charging is automatic and there is no risk of overcharge. Charging time depends on battery load. In case of fully discharged battery it should persist about 2,5 hours. When the device signals battery low (for more information, go to Indicating work mode), start charging.
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Page 14: Configuration
APN user password. PW is available at your GSM Provider. Note: These parameters are needed to establish connection with communication server. If receiving device is OSM.Server(Monitoring System Receiver made by EBS), then configuration steps of Active Track device consists in:... - Page 15 send SMS message with described on the previous page parameters (SERVER, PORT, APN, UN and PW), wait until device connects to the server remaining parameters send over GPRS link, using Console function of OSM.Server TPERIOD= time_in_minutes Defines time between following tests, which are sending to server through GPRS link.
- Page 16 Example 2. TCPCONN=1,*1.5,4 Defines that after first failed attempt, next will occur after 1 minute. If second try will also fail time period will by multiplied by 1.5, and next one will occur after 1.5 minutes. Each next time period will by multiplied by 1.5 until reach of 4 minutes.
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Page 17: Configuration Program
(default location is C:\Program Files\EBS\) and create the shortcuts to the program (on the desktop or on the quick launch bar). -
Page 18: Program Functions
Software: Operating system: Windows 7 or newer, .NET Framework 4.5 or newer. 7.2.2. Program functions After installation and program starting a main view shall be displayed on screen. Thanks to this view an access to program or programmable parameters of device is possible.(See Programmable parameters). -
Page 19: File -> Open
7.2.2.2. File -> Open If file contains saved settings, they may be used to program next device. Firstly a catalogue where file has been saved shall be chosen and then name of file shall be provided. Obtained data collection may be modified by the user. Any amendments are effective if send to device. -
Page 20: Remote Connection
Name of connection e.g.: Remote Select name of analyzer e.g.: Primary Enter analyzer address e.g.: www.ebs.pl Enter port on which analyzer operates e.g. 9000 Click on [Add] button to confirm settings. Connections shall be saved (and inserted in table). -
Page 21: File -> Archiving
C:\Program Files\EBS\KonfiguratorLX\configs\ActiveTrack_80000 Catalog "ActiveTrack_80000" contains all files in respect of Active Track with factory number of 80000 programming. The name contains date and time of operation and its type (saving/reading). Files have .cmi extension. 7.2.2.7. File -> Exit... -
Page 22: Operations -> Send
7.2.2.8. Operations -> Send This function is analogical to the above one, at the same time it enables data saving into EEPROM module. There is also possibility to set correct time into Active Track device. Correct saving is confirmed with message on a screen. 7.2.2.9. -
Page 23: Operations -> Restore Default Settings
7.2.2.12. Operations -> Restore default settings If operation “Read” finishes with error message (e.g. if access code is unknown) it is possible to come back to default settings by selecting “Restore default settings”. On the screen the will appear following message “Do you want to overwrite current configuration with default values?”... -
Page 24: Access
7.2.3.1. Access 7.2.3.1.1. Access 7.2.3.1.1.1. Service code Protects the device against unauthorized access. It is used both during the device programming process as well as for remote control of the device (in TCP/IP or SMS mode). It is factory-set to 1111. The code should be changed when starting (programming) the device for the first time. -
Page 25: Sms Command Support
device is not connected to the server and it gathers in its memory the events to be sent. Note: However, during the charging process, the Active Track Basic+ device placed in the charging cradle maintains constant communication with the define server. 7.2.3.1.2.1. -
Page 26: Server Ip Address
primary server receiving data from the device backup server receiving data from the Active Track device in the event of the primary server failure. 7.2.3.1.3.1. Server IP Address This is the IP address (for example 89.123.115.8) of a monitoring system receiver (OSM.Server) or a computer on which the software including an OSM.Server receiver is installed. -
Page 27: Apn Parameters
7.2.3.1.4. APN parameters 7.2.3.1.4.1. APN This parameter depends on the GSM network operator whose GPRS services you are going to use. It specifies the name of the access point to the GPRS network. It is possible to get a private access point. In this case, the name of the access point will be provided by your GSM network operator. -
Page 28: Device Parameters
7.2.3.3. Device parameters In the Active Track Basic+ device, you can configure the accelerometer's settings (if the SMS command support option is enabled) and the speaker's parameters. You can also enter the permission to manually reset and switch off the device using the appropriate combination of buttons. -
Page 29: Tilt Detection
Time of immobility after which alarm will be signalled - the time following which the device generates ManDown alarm in case of immobility Pre-alarm - functionality allowing the user to get information on detection of immobility before the ManDown alarm is generated Time of immobility after which prealarm will be signalled - time after which the device in a static state signals immobility to the useru The method of pre-alarming the device’s user of the ManDown function activation... -
Page 30: Speaker
7.2.3.3.2. Speaker 7.2.3.3.2.1. Events signalling The list allows for specifying sound volume and vibration parameters. There are 10 levels of sound volume for the events listed below, and it is also possible to turn on vibrations for some of them. ... -
Page 31: Monitoring
If you select "Allow to..." it is possible to reset the device or turn it off using a combination of buttons as described in chapter Reset and turn off. Note: Manual reset and turning off the device events are recorded and transmitted to the supervising software after turning the device on and re-establishment of communication link. -
Page 32: Gprs On / Gprs Off
Using the "Restore defaults" link it is possible to return to the manufacturer's recommended settings, how to send events to the supervisory software. Note: “Configuration changed” event refer to configuration changes made by SMS or GPRS commands. 7.2.3.4.1.1. GPRS On / GPRS Off In this column you define signals that are to be reported to monitoring station with GPRS transmission. - Page 33 of additional data kinds: for test events and for other events. Put a mark next to the name of data kind to turn on transmission of this data kind to monitoring station. The adjustable parameters are: Power status - information about connected charger and battery charging, ...
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Page 34: Restrictions
7.2.3.5. Restrictions 7.2.3.5.1. SMS authorized phones The user can specify the phone number authorized to send configuration SMS to the Active Track Basic+ device. Note: a) Authorization of the incoming configuration SMS consists of comparing the number with that in the number field. It is possible to put only a fragment of a number in the number field, e.g. -
Page 35: Notifications
7.2.3.6. Notifications 7.2.3.6.1. SMS Forward The device is able to forward received SMS messages according to the specified rules. This function may be helpful when GSM operator sends messages with account state to SIM card installed within device. In this window you may provide up to 5 rules. Each rule contains a pair: part of sender phone number and correct recipient phone number. -
Page 36: Gsm
after the period (from the last connection to the server) defined in the option "The period of communication with the server when there are no communication problems" (see chapter 7.2.3.1.2.2), when charging the device. 7.2.3.7.1. Activate this function (mark [Turn On] field) to get access to parameters determining action of device if outside GSM network. -
Page 37: Firmware
Modem Reset Device Reset In case of no connection with GPRS network the device after recognizing the situation shall wait during provided time limit and then shall perform programmed actions. 7.2.3.8. Firmware The device is equipped with built in bootloader - special starting programme that allows for updating and change of firmware. -
Page 38: Programming Adapter And Cable
Note: The above procedure should be performed with the utmost care because its improper performance may prevent proper operation of the device. 7.2.4. Programming adapter and cable In order to gain access to device's programming functions via RS232 port special programming adapter (AGP3) and cable (LX-PROG or LX-DATA) is necessary. -
Page 39: Remote Programming
f) After saving insert SIM card, disassembly AGP3 adapter and service wire. g) Put battery into cavity, lay down wires and close lid by screwing bolts according to chapter SIM card and battery installation h) The device is ready to transmit data. 7.2.4.2. -
Page 40: Reprogramming Of Device
Follow the procedure: a) With the use of OSM.Server console position cursor on proper device in “Devices” tab (make sure that OSM.Server has the proper device's access code entered!). b) Click “Config.” option and then select “Set Configuration” function to display lit of parameters. -
Page 41: Device Monitor
7.2.5. Device Monitor “Device Monitor” provides real-time information on Active Track device state. To use this function Active Track must be connected to PC computer with LX-DATA cable (using DEBUG plug). Correct RS232 port must be chosen in “Port” field. “Device monitor”... -
Page 42: Events History
7.2.6. Events history „Events history” provides information about last events stored in device memory. Active Track Basic+ is able to save about 8000 events. It is possible to read the history of both using a GPRS connection and RS232. In the second case data can be send to PC only via LX-PROG cable (the white one). -
Page 43: Control Commands
8. Control commands You can send control commands in the form of SMS messages or in GPRS mode (for example, using the OSM.Server monitoring receiver console) to the Active Track Basic+ device in order to get additional information or use additional functions. If a control command is sent in the operating mode with the "SMS command support"... -
Page 44: Operation Rules
9. Operation rules 9.1. RFID transponder read-out If you wish to read ID-Tag, label or RFID card, press “Read-out” button and within 15 seconds approach it with reading area. In case of no read-out, the device returns to normal work mode after that time. For more information about expecting time for transponder and confirmation of correct read-out, go to Indicating work mode. -
Page 45: Reset And Turn Off
9.4. Reset and turn off The Active Track device can be reset or turned off, provided that is configured to allow this type of activity (see chapter Advanced). The following describes how to reset / turn off the device. Pressing both Panic and Checkpoint buttons by Pressing Panic or Checkpoint button Beep... - Page 46 Note: It should be kept in mind that almost any change in location, according to the laws of physics, is a resultant of many forces. In most cases the rotation is not ideally parallel to the axis of gravitational field going exactly through the middle of the small sensor placed asymmetrically in the device.
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Page 47: Indicating Work Mode
10. Indicating work mode Each work mode currently in use will be signalled with adequate flashing combination of buttons. 10.1. Registration at GSM network Registering is being signalled with slow flashing of “Checkpoint” button. During normal work, the device signals correct operation with short flashes of “Checkpoint”... -
Page 48: Rfid Transponder Read-Out
10.4. RFID transponder read-out Version of Active Track with built in RFID transponders reader is able to read-out RFID tags (described in chapter RFID transponder read-out). After starting of RFID transponder (see: RFID transponder read-out) device waits for bringing near to the RFID tag. Wait time (15 seconds) is signalized by light on "Read-out"... -
Page 49: Battery Charging
10.7. Battery charging Once in charger, the device starts charging automatically. It is being signalled with flashing of “Call me” button. Note: When connected device had completely empty battery blue LED may become darker for about 15 minutes. If you select "Turn off LEDs when device connected to the charger "in Advanced"... -
Page 50: Sim Card Error
10.10. SIM card error In case of problems with the SIM card the device indicates this fact by blinking of "Panic" and "Checkpoint" buttons (the "Panic" button will blink slightly less often and the time of illumination is shorter compared to the blinking of "Checkpoint" button). - Page 51 Detection of incorrect position of the device results in transmission of a signal informing the monitoring system operator of this fact. TEST For proper control of data transmission channel device is sending to the monitoring receiver periodic signal. That signal ensure that device is working, is connected to GSM network and is connected to the communication server.
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Page 52: Information About Batteries
12. Information about batteries 12.1. Battery charging and discharging The device is powered by rechargeable lithium-polymer battery with a capacity of 1700mAh. Battery charging is automatic and there is no risk of overcharge. Charging time depends on battery load. Note: New battery is not fully charged and requires charging. -
Page 53: Operation And Maintenance
13. Operation and maintenance The device is a hi-tech Product and requires proper handling. Following instructions below would keep guarantee valid and ensure proper operation for years. Keep the device, its parts and accessories out of reach of children. ... -
Page 54: Technical Parameters
14. Technical parameters GSM module Modem u-blox SARA-G350 Electrical characteristics Power supply 5V/1A Power socket standarized Micro USB type B plug Main battery (Li-Polymer), charge time 1700 mAh, 2,5 hours Backup battery (Li-Polymer) 60mAh up to 72 hours* (AT2-G-2G, AT2-GR-2G) Battery working time up to 168 hours** (AT2-R-2G) up to 50 hours* (AT2-GR-3G) -
Page 55: Changelog
15. Changelog Date / Version Changes 05.02.2019 / 1.1 Added information about local programming 09.01.2019 / 1.0 First version...
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Questions and answers
I have a new tracker. New battery. On charge for24hrs+. the tracker will not operate off of its charging dock
The EBS Active Track Basic+ may not operate off its charging dock after charging for 24 hours due to one or more of the following reasons:
1. Improper placement in charger: If the device was not correctly placed in the charger or if the charger was not properly plugged in, charging may not have occurred. The device signals charging and its completion—if no signal was observed, charging likely failed.
2. Extreme temperature exposure: If the battery was exposed to extreme heat or cold (e.g., left in a vehicle during summer or winter), it may not function properly even if fully charged. The battery should be kept between 15°C – 25°C.
3. Battery degradation: If the battery has been used extensively, its capacity may have decreased. A noticeable reduction in device operating time indicates that the battery may need replacement.
4. Device malfunction or configuration issue: If the device has not been properly configured (locally or remotely), or if there is a system fault, it may not operate as expected.
Check charger connection, device placement, battery condition, and environmental temperature. Replace battery if necessary.
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the tracker will not operate off of its charging dock
The EBS Active Track Basic+ tracker may not be operating off its charging dock because the battery is either not fully charged, degraded, or damaged. The device runs on a rechargeable lithium-polymer battery, and over time, battery performance decreases. If the battery's working time is noticeably shorter, it should be replaced with a new one approved by the manufacturer. Also, extreme temperatures can affect battery efficiency, and an excessively hot or cold battery may prevent the device from working even if fully charged.
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