Troubleshooting - Victrola VPRO-2000 Instruction Manual

In case of trouble with the unit, please look at the chart below. If the issue is not listed below, please
contact customer service or the supplier for more assistance.
Symptom
- Power does not come on when
the power switch is pressed.
- No sound from the speakers.
- The sound is noisy.
- The unit has no response or
could not reset.
- The sound is noisy when playing
the record.
- The sound is noisy when used
for a period of time.
- No sound.
- Sound has a lot of static.
- Unable to pair with a Bluetooth
device.

TROUBLESHOOTING

Possible Cause
- Unit is unplugged.
- The volume is turned down to
MIN; The working input does not
match the source input.
- The unit is too close to a TV set
or another similar appliance.
- External factors such as ESD
(Electro-static discharge) affect
the unit.
- The stylus is not weighted
properly.
- The stylus is damaged.
- The unit is not paired.
- Your device's and/or the unit's
volume is not turned up.
- Your device is too far from the
unit or there're some obstacle
between your device and the
unit.
- Your device is too far away.
- Your device doesn't have
Bluetooth connectivity.
- The Bluetooth pairing is not
successful.
13
Solution
- Connect the unit to
the AC power supply.
- Adjust the volume;
Reselect an input
source.
- Turn off the TV or
other appliance, and
re-locate the unit.
- Remove the power
cord and all power
supply devices, then
re-plug in the unit after
one minute.
- Rebalance the stylus
using the counter
weight.
- Please change a
new stylus.
- Ensure the unit is
connected.
- Move your Bluetooth
device closer to unit.
- Turn up the volume
on your portable
device and/or the unit.
- Turn OFF your
Bluetooth device and
unit. Then power them
both back ON.
- Bring your device
closer to the Turntable.
- Confirm that your
device is Bluetooth
compatible.
- Re-pair the unit and
device again.