Troubleshooting; Faq; All Functions - Grohe Sensia ARENA 39355SH0 User Manual

FAQ

All Functions

No Functions Operate
Electricity is not supplied.
 Check for a power failure, tripped breaker, or other probable causes.
The power of the toilet is off.
 Press the (power/home) button to turn on the power.
The power plug is not connected to the outlet.
 If attaching the power plug, connect the power plug to the outlet completely. Wait for about 10 seconds before
connecting the power plug again.
A voltage other than 220-240 V is applied.
 Turn off the power breaker or remove the power plug from the outlet, and request repairs.
The toilet bowl is clogged.
 All functions stop when the water level within the toilet bowl reaches the point where the water will overflow. Remove
the clog of the toilet bowl.
The Remote Control Does Not Operate
The remote control is turned off.
 Press the
(power/home) button to turn on the power.
The batteries are dead ("Replace the battery." message is displayed).
 Replace the batteries with new ones.
The batteries are not inserted correctly.
 Insert the batteries in the correct direction.
Metal items are placed near the seat unit or remote control.
 Move away the metal items.
The toilet is connected to a smartphone.
 Press the
(stop) button to terminate the Bluetooth
A remote control other than the supplied one is being used.
 When a remote control other than the supplied one is used, it needs to be registered to the toilet. For the registration
procedures, see "The remote control is not registered correctly," below.
The remote control is not registered correctly.
 Follow the procedures below to register the remote control to the toilet.
1. Remove the screw and washer from the remote control holder.
2. Lift the remote control from the holder and bring the remote control near to the toilet.
3. Press the (set/next) button.
4. Follow the message that appears on the screen.
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